Top AI tools for # customer feedback

Productboard is an AI-powered product management platform designed to help teams understand customer needs, prioritize product development, and align stakeholders around a shared roadmap.

• Freemium
• From 25$

Repustate offers advanced sentiment analysis, video analysis, and semantic search capabilities across multiple languages to understand customer, employee, and patient feedback.

• Free Trial
• From 199$

High5 is an AI-powered review management software designed for the hospitality and gastronomy sectors, analyzing customer feedback to provide actionable insights for reputation improvement.

• Paid
• From 29$

Buildzero acts as your AI Co-founder, utilizing AI agents to conduct automated customer calls for rapid market research and startup idea validation.

• Usage Based

ProductLift is a comprehensive platform designed for product managers to collect user feedback, prioritize features using AI, manage product roadmaps, publish changelogs, and build knowledge bases.

• Free Trial

User Interviews connects researchers with participants for user research, providing fast access to a large panel and tools to automate recruitment, screening, scheduling, and incentives.

• Usage Based
• From 205$

Reviewnicely is an AI-powered review management platform designed to help businesses collect, monitor, and showcase customer feedback, automating requests and using AI for personalized replies to boost sales and trust.

• Free Trial
• From 32$

Maze is a user research platform utilizing AI to accelerate insight gathering for product development. It facilitates quick study creation, audience recruitment, and automated reporting to drive data-informed decisions.

• Freemium

Sindo automates review collection, manages online reputation using AI, and helps turn customers into brand advocates for business growth.

• Free Trial
• From 49$

LogiChat is an intelligent AI assistant designed to automate customer support by understanding business context, providing reliable answers, and executing requests.

• Contact for Pricing

ReviewsBlender is an AI tool for analyzing reviews from multiple channels, providing weekly summaries with sentiment analysis and AI-generated response suggestions. It helps businesses monitor reputation and gain insights affordably.

• Paid
• From 20$

Help Scout is a customer support platform designed to enhance team efficiency and customer satisfaction through features like a shared inbox, knowledge base, live chat, and integrated AI tools.

• Freemium
• From 50$

ReviewsOnMyWebsite helps businesses collect, showcase, and manage online reviews using AI-powered responses and automated requests to enhance their online reputation and drive growth.

• Free Trial

Pluspoint is an AI-powered platform designed for multi-location businesses to enhance online reputation, manage customer interactions, and optimize overall customer experience through unified solutions.

• Free Trial
• From 39$

Reviewshake is an all-in-one reputation management tool designed to help businesses generate, manage, market, and analyze online reviews from over 85 sites, enhancing brand presence and customer trust.

• Freemium
• From 79$

Amazely is an AI-powered platform automating review collection, social media marketing, and reputation management to boost online presence and customer acquisition.

• Freemium

Kimola is an AI-powered market research platform designed for SMBs to analyze customer feedback from various sources, uncovering needs, sentiments, and trends without manual effort.

• Freemium
• From 199$

57 Seconds automates customer review requests via text messages after calls, helping businesses collect feedback, monitor agent performance, and improve their online reputation.

• Contact for Pricing

Localboss is an AI-powered platform designed to help local businesses manage online reviews, generate personalized responses, and monitor their reputation across multiple platforms.

• Freemium
• From 10$

CloseUp is an AI-powered platform that analyzes customer interviews to extract actionable insights, helping product teams build roadmaps based on user needs.

• Freemium
• From 49$

Wootric is a customer experience management platform that collects feedback using NPS, CSAT, and CES surveys to help businesses improve retention, engagement, and advocacy.

• Contact for Pricing

TRACX is an AI-powered platform designed to create engaging forms, surveys, and quizzes quickly, helping businesses collect data efficiently with high completion rates.

• Freemium

ADintel is an AI-powered marketing research suite that streamlines research planning, conducts intelligent customer interviews, and provides in-depth data analysis for actionable business insights.

• Freemium

BytesView provides AI-powered text analysis APIs for sentiment analysis, NER, keyword extraction, and more, helping businesses understand customer feedback and market trends.

• Freemium
• From 29$

Iterato is an AI-powered product manager designed to collect, analyze, and interact with customer feedback, providing actionable insights for product improvement. It replaces static surveys with dynamic, AI-driven conversations.

• Free Trial
• From 149$

Birdie.ai is an AI platform that centralizes and analyzes customer feedback from various sources, providing actionable insights to improve customer experience and product development.

• Contact for Pricing

SightMill is a customer experience platform designed to help businesses gather, analyze, and act on customer feedback through various survey methods like NPS, CSAT, and CES.

• Free Trial

ReviewSender automatically collects Amazon reviews using ASINs, providing real-time customer insights and competitor intelligence for brands and sellers.

• Free Trial
• From 15$

Userlytics is a comprehensive user experience (UX) research platform offering moderated and unmoderated testing, AI-powered analysis, and access to a global participant panel to understand user behavior and optimize digital assets.

• Contact for Pricing
• From 499$

Appzi is a customer feedback platform using AI to help businesses capture and analyze user insights through customizable website surveys and widgets.

• Freemium
• From 29$

Informizely is a customer feedback platform using AI-assisted surveys to gather insights from websites, web apps, and emails. It helps improve websites, products, services, and conversion rates through targeted feedback collection.

• Free Trial
• From 135$

Perspective uses AI-driven conversations to help businesses understand their customers deeply, gaining insights into motivations and intentions to drive growth. It facilitates natural dialogues at scale to inform decisions and actions.

• Freemium
• From 99$

Trustmary automates customer feedback collection and displays reviews on websites using customizable widgets to enhance trust, credibility, and conversions. It imports reviews from various platforms and utilizes AI for optimal selection.

• Freemium
• From 163$

ROI4CIO is a platform offering tools for IT product discovery, AI-powered interactive presentations via Pitch Avatar, and reference management solutions for businesses.

• Freemium

FeedCheck aggregates customer reviews and ratings from various online marketplaces, providing brands with insights, sentiment analysis, and alerts to manage their online reputation.

• Free Trial

Qwaiting is a digital queue management system designed to reduce customer wait times and improve service efficiency through virtual queuing, appointment booking, and real-time analytics. Optimize operations and enhance customer satisfaction across various industries.

• Free Trial

Product Genius is an AI assistant that gathers customer feedback, provides actionable insights, and automates responses to optimize revenue, manage reputation, and enhance operations across multiple channels.

• Free Trial
• From 40$

Surveybot allows users to create and deploy conversational surveys using Facebook Messenger chatbots, manage respondent panels, and analyze results.

• Freemium
• From 35$

Agora is an AI platform that analyzes online conversations using machine learning and NLP to extract actionable insights, helping businesses optimize customer support and workflows.

• Contact for Pricing

Whyser AI employs an AI agent named Pia to conduct dynamic, voice-based user interviews, analyze responses, and provide actionable insights for product development, marketing, and user research.

• Freemium

telbee provides voice messaging solutions for websites, podcasts, and social media, enabling businesses to collect feedback, engage audiences, and improve sales through personal voice interactions.

• Freemium
• From 18$

Commerce.AI is a generative AI platform designed to automate business conversations and extract insights from customer, product, and market data across various sources and languages.

• Free Trial

ForumScout is a social listening tool that monitors the internet for mentions of specific keywords or phrases across various platforms, utilizing AI filters for enhanced relevance.

• Freemium

VideoPeel is a platform for collecting user-generated videos, testimonials, and feedback, utilizing AI for analysis, sentiment tracking, and insights generation. It helps businesses gather video content for research, marketing, HR, and customer support.

• Freemium
• From 10$

Cald AI offers AI-powered conversational phone agents for outbound and inbound calls, designed to enhance business communication and reduce call center costs significantly.

• Freemium

CreateAi.Review is an AI-powered tool that helps businesses increase 5-star reviews by generating ready-to-post review drafts for their customers, simplifying the feedback process.

• Free Trial
• From 5$

Benchmark Intelligence is an AI-powered customer feedback platform that enables brick & mortar businesses to collect real-time insights through SMS surveys and chat, helping to improve customer experience and boost positive online reviews.

• Paid
• From 55$

Unwink.AI is a customer intelligence platform leveraging AI to transform customer feedback from diverse sources into actionable insights. It aims to boost support efficiency, enhance product development, and optimize marketing efforts.

• Freemium
• From 123$

Prosperly streamlines the process of collecting genuine customer reviews and referrals, helping local businesses elevate their online reputation and visibility through automated follow-ups and negative feedback management.

• Paid
• From 99$

Juno AI enables teams to generate synthetic customer profiles and conduct instant, AI-driven user testing for actionable product and marketing feedback.

• Freemium