What is Productboard?

Productboard serves as a comprehensive product management platform, enabling teams to centralize customer feedback, prioritize feature development effectively, and create dynamic, collaborative roadmaps. It leverages Artificial Intelligence to analyze customer insights at scale, helping product teams understand user needs more deeply and make informed decisions. The platform aims to streamline the entire product development lifecycle by providing a single source of truth for customer data and product strategy.

By facilitating better collaboration across departments like product management, engineering, sales, and customer success, Productboard helps align everyone around a unified product vision and strategy. It offers features for creating tailored, real-time roadmaps that can be easily shared, allowing stakeholders to monitor progress and understand the rationale behind product decisions. The integrated AI capabilities further enhance efficiency by automating tasks like feedback analysis and surfacing trending user requirements, ultimately empowering teams to build products that resonate with the market.

Features

AI-Powered Insights: Analyze customer feedback at scale to uncover trending user needs.
Collaborative Roadmapping: Create, share, and collaborate on tailored, real-time product roadmaps.
Customer Insights Repository: Consolidate all customer feedback and data into a single source of truth.
Data-Driven Prioritization: Prioritize features based on customer needs, strategic goals, and data.
Integration Capabilities: Connects with development tools (Jira, Azure DevOps), CRM (Salesforce), feedback tools (Zendesk, Slack), and more.
Progress Tracking & Health Updates: Monitor feature development progress and identify potential delays.

Use Cases

Centralizing and analyzing customer feedback from multiple sources.
Prioritizing product features based on strategic value and customer impact.
Developing, sharing, and collaborating on interactive product roadmaps.
Aligning product, engineering, sales, and marketing teams around product strategy.
Tracking product development progress and dependencies.
Making data-informed product decisions.
Communicating product vision and release plans effectively.

FAQs

How does the free trial work? Do I need a credit card to try Productboard?

You can sign up for a free trial without needing a credit card. After the trial, you can continue with the free Starter plan or upgrade to a paid plan.
How do I purchase? What forms of payment do you accept?

The Essentials and Pro plans can be purchased directly through Productboard's billing page using major credit cards. For the Enterprise plan or invoicing options, you need to contact their sales team.
What are the different user roles and their access levels?

Pricing is based on the number of 'maker' roles, who have full editing access. Each plan includes unlimited 'contributor' roles (can add feedback/ideas, view data) and 'viewer' roles (can only view Roadmaps/Portals). Admin makers manage settings and billing.
What support and services are available?

Productboard offers free resources like the Productboard Community, along with paid services including onboarding support, success management, and professional services.
Do you offer discounts for nonprofits?

Yes, discounts are available for charitable nonprofit organizations. You should contact Productboard for more details.