What is ProductLift?
ProductLift provides a centralized solution for product teams to effectively manage the entire product development feedback loop. It enables the collection and organization of user suggestions from various sources, facilitating a clear understanding of customer needs. The platform incorporates AI-driven features, such as sentiment analysis and prioritization assistance, to help teams make data-informed decisions about which features to build next.
Beyond feedback collection, ProductLift offers tools for creating visual product roadmaps, allowing teams to outline and communicate development timelines transparently. It also streamlines the process of announcing updates through integrated changelog management and helps build comprehensive, searchable knowledge bases to support users. Integrations with tools like Jira and Slack ensure it fits smoothly into existing workflows, enhancing productivity and collaboration.
Features
- AI Prioritization: Automatically prioritize feedback based on AI-driven insights.
- Sentiment Analysis & AI Summary: Analyze feedback sentiment and generate AI summaries.
- Prioritization Frameworks: Utilize RICE, ICE, MoSCoW, or impact-effort frameworks for prioritization.
- Custom Roadmaps: Create drag-and-drop roadmaps with customizable columns and statuses.
- Feedback Voting System: Allow customers to vote on suggestions to highlight demand.
- Changelog Management: Record updates, announce features via automatic emails, social media, and widgets.
- Knowledge Base Management: Host searchable help guides and articles with a rich text editor.
- AI Product Vision Board: Generate a strategic product vision board using AI.
- AI Changelog Generator: Convert Git commits into structured changelog entries with AI.
- AI Knowledge Base Articles: Automatically generate knowledge base articles from changelog updates.
- Integration Widgets: Embed feedback, roadmap, changelog, and knowledge base elements into products.
- SSO & Custom Domain: Support for Single Sign-On and custom domain setup.
- API and Webhooks: Integrate seamlessly with external platforms.
Use Cases
- Centralizing user feedback collection and management.
- Prioritizing feature development based on data and AI insights.
- Creating and sharing visual product development roadmaps.
- Announcing product updates and maintaining a public changelog.
- Building and managing a customer-facing knowledge base.
- Improving collaboration between product, development, and marketing teams.
- Streamlining the product feedback loop for SaaS companies.
FAQs
-
Do you have whitelabel?
Yes, you can enable whitelabel on each plan. This will remove all ProductLift branding in the portal and emails. -
Can I use ProductLift both internally and publicly?
Yes, each portal can be set as private or public. You can also configure individual tabs (like feedback boards or roadmaps) as public or private. -
Is a custom domain available?
Yes, while you get a yourname.productlift.dev domain by default, you can set up your own custom domain, such as roadmap.yourwebsite.com. -
What happens if I go over the usage limits?
We won't automatically charge you extra or restrict your portal. We will contact you to discuss upgrading to a higher plan. -
What is a team member?
A team member is someone from your company requiring admin access to the portal, enabling internal discussions. Typically, this includes developers, marketers, product managers, and sales personnel.
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