What is telbee?
telbee offers a voice messaging platform designed to facilitate personal communication between businesses, podcasters, and their audiences or customers. It enables the collection of voice messages through customizable online voice recorders that can be embedded as website plugins, shared as standalone voicemail pages via links or QR codes across various platforms like social media and email. This allows visitors and listeners to leave voice feedback, questions, or stories easily without needing special equipment or sign-ups.
Received voice messages are managed within an intuitive inbox where they can be listened to or read via automatic transcription. telbee supports team collaboration features like assigning messages and setting permissions. Users can respond directly with voice messages, adding a personal touch to interactions. The platform aims to enhance customer engagement, streamline feedback collection, support sales processes, and build stronger community relationships by making online communication more human and accessible.
Features
- Voice Recording Plugins: Embed voice recorders directly onto websites.
- Voicemail Pages: Create shareable standalone pages for collecting voice messages via links or QR codes.
- Automatic Transcription: Converts received voice messages into text for reading.
- Voice Inbox Management: Centralized inbox to listen, read, assign, and manage voice messages.
- Voice Replies: Send personalized voice responses to messages received.
- Customization: Tailor voice recorders and pages with brand colors, logos, and prompts.
- Team Collaboration: Shared inboxes, message assignment, and user permissions for teams.
- Contact Detail Collection: Option to collect contact information from users leaving messages.
- Multiple Language Support: Set default language for channel prompts and emails.
- MP3 Downloads & Sharing: Download voice messages as MP3 files or share them via URL/embed code.
Use Cases
- Collecting listener feedback and content for podcasts.
- Generating sales leads through website voice interactions.
- Gathering customer feedback and testimonials easily.
- Providing personalized customer support via voice.
- Engaging audiences on social media and email campaigns.
- Streamlining internal communications and talent management processes.
- Facilitating conversational marketing initiatives.
FAQs
-
What's a Vox Channel?
Vox Channels are how you receive voice messages via the web. Plugin Channels embed on your website, while Vox Pages are standalone web pages you can link to from anywhere (social media, email, QR codes). -
What are Vox minutes?
Vox Minutes are used for both receiving voice notes via your channels and sending voice replies from your inbox. Usage is calculated rounding up to the nearest second. -
What are transcription minutes?
Transcription minutes are used to convert voice notes to text, either on-demand or automatically. Usage is calculated rounding up to the nearest 15 seconds. -
What happens if I run out of minutes on the Free plan?
On the Free plan, if you run out of minutes, you cannot send/receive voice messages or transcribe until your monthly minutes reset, or you upgrade to a plan with unlimited minutes. -
Can I add team members?
Free and Starter plans are single-user. Upgrade to the Pro plan (up to 3 users) or the Team plan (starts with 6 users, more can be added) to collaborate with your team.
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