Trustmary Turn customer feedback into social proof

What is Trustmary?

Trustmary is a platform designed to help businesses leverage customer feedback by transforming it into social proof. It streamlines the process of collecting reviews through automated surveys and integrations with CRM systems. Businesses can use ready-made, optimized forms to gather authentic feedback and convert positive responses into public reviews or testimonials.

The platform allows users to import existing reviews from various sources like Google, Facebook, G2, Capterra, Yelp, and Tripadvisor, consolidating them in one place. Trustmary offers stylish and customizable widgets that seamlessly integrate with any website, automatically matching the site's design or allowing for unique customization. These widgets display collected and imported reviews, enhancing website credibility and trust. Additionally, the platform includes features for lead generation, review management, reporting, and AI-powered scoring to highlight the most impactful reviews.

Features

Automated Review Collection: Collect feedback and reviews automatically via surveys and CRM integrations.
Review Widgets: Display stylish, customizable review widgets on any website.
Review Importing: Import reviews from Google, Facebook, G2, Capterra, Yelp, Tripadvisor, Excel, and more.
Feedback Conversion: Turn positive customer feedback into public reviews.
AI-Powered Scoring: Automatically identifies the best reviews to highlight.
Lead Generation Tools: Utilize review-boosted pop-ups, forms, and chatbots.
Integrations: Connect with various CRM systems, CMS platforms, and review sites.
Analytics and Reporting: Analyze feedback and review performance.
Customizable Survey Forms: Create tailored surveys including NPS, CSAT, and video review forms.

Use Cases

Enhancing website trust and credibility with social proof.
Increasing website conversion rates and sales.
Automating the collection of customer reviews and testimonials.
Managing online reputation across multiple platforms.
Generating leads through review-enhanced forms and pop-ups.
Improving SEO with user-generated content and review schema.
Gathering customer insights through feedback surveys (NPS, CSAT).

FAQs

What are Views in Trustmary?

Views track how many times a widget's code loads on your website. Each time a visitor loads the page with the widget, one view is counted.
What happens if we run out of views?

Trustmary will continue to show widgets and contact you to discuss increasing your view limit.
What are Responses?

Responses refer to the number of replies received for your surveys.
What happens if we run out of responses?

Responses are not lost; they are locked until you upgrade your plan.
What are Review Connections?

Review connections are the external review platform accounts linked to Trustmary, such as a Google location or a Facebook Page.