Repustate AI-powered sentiment analysis and text analytics platform for customer, employee, and patient insights.

What is Repustate?

Repustate provides an AI-driven platform designed for sentiment analysis and text analytics. It enables organizations to extract actionable insights from various data sources, including customer feedback, employee surveys, and patient communications. The technology utilizes natural language processing (NLP) and machine learning to analyze text, video, and audio content natively in 23 languages, eliminating the need for translation and improving accuracy.

The platform offers tools like sentiment analysis, video content analysis, semantic search, and named entity recognition. These capabilities help businesses understand customer experiences, improve workplace culture through employee feedback analysis, and enhance healthcare outcomes by analyzing patient feedback. Repustate aims to deliver fast, accurate, and scalable insights through its API and an intuitive dashboard, supporting both cloud and on-premise deployments.

Features

Sentiment Analysis API: Fast, accurate, and customizable sentiment analysis across multiple languages.
Video Content Analysis: Extracts sentiment and key topics from video and audio content (YouTube, TikTok, podcasts, internal files).
Semantic Search: AI-driven natural language search across text, PDF, and video content.
Named Entity Recognition (NER): Identifies key brands, people, businesses, and locations in text.
Multilingual Analysis: Natively analyzes text in 23 languages without pre-translation.
Sentiment Analysis Dashboard: Visualizes and reports on sentiment analysis insights.
Text Analytics API: High-throughput text analysis using NLP and machine learning.
On-Premise Deployment Option: Allows deployment within a company's own network for enhanced security and privacy.

Use Cases

Analyzing customer feedback from social media, reviews, and surveys to improve products and services.
Gauging employee sentiment from feedback to foster a better workplace culture and improve retention.
Understanding patient experience from feedback to enhance healthcare services and outcomes.
Monitoring brand reputation and competitive analysis across online channels.
Extracting insights from large volumes of video and audio content for market research.
Implementing efficient internal knowledge search across company documents and media.

FAQs

What are the payment terms for Repustate plans?

Both the Standard ($199/month) and Premium ($499/month) plans are month-to-month and can be cancelled anytime. Custom plans may involve annual commitments.
How does Repustate charge for usage?

Repustate uses a data credit system. Monthly plans include a set number of credits (10,000 for Standard, 50,000 for Premium). You can also buy credits separately on a pay-as-you-go basis. Different data sources consume different amounts of credits.
Are there extra fees for additional users?

No, all Repustate plans include unlimited user seats.
Does Repustate charge overage fees if I exceed my credits?

No, Repustate does not charge overage fees. If you use all your credits, analysis stops unless you purchase more credits or your subscription renews.
Are there additional fees for setup, training, or support?

No, Repustate's plans include complimentary setup, implementation, training, and support.
Can Repustate's models handle industry-specific language?

While the models are trained broadly, fine-tuning might be needed for specific jargon. The Custom plan is designed for customers requiring industry-specific customizations.
Is my data safe when using Repustate?

Yes, Repustate uses HTTPS for data transfer and API calls, stores data securely following best practices, does not share data with third parties, and is GDPR compliant.