Reviewshake Boost your brand with our reputation management tool

What is Reviewshake?

Reviewshake provides a comprehensive reputation management solution for businesses seeking to enhance their online presence. It enables users to effectively generate, monitor, manage, and market customer reviews collected from numerous platforms, consolidating feedback into a single dashboard. The platform aims to simplify the process of maintaining a positive brand image and improving customer satisfaction through systematic review management.

The tool facilitates automated review invitations via email and SMS, tracks performance with detailed analytics, and offers capabilities for analyzing review sentiment. Businesses can use Reviewshake to gain insights from customer feedback across over 85 review sites, respond to reviews efficiently, and leverage positive feedback for marketing purposes, such as embedding reviews on websites or sharing them on social media. It caters to various business sizes and industries, offering scalable solutions for single or multi-location operations.

Features

Review Generation: Automate review collection via email and SMS invites across 85+ review sites.
Review Management: Monitor and respond to reviews from a centralized dashboard.
Review Marketing: Embed reviews on websites, use email signature widgets, and automate social sharing.
Review Analysis: Track performance, analyze sentiment, and gain competitor intelligence with detailed reports.
Video Reviews: Collect and utilize video testimonials from customers.
Multi-Location Management: Manage reputation across multiple business locations.
Customer Inbox: Communicate directly with customers via the platform.
White Label Option: Agencies can offer reputation management under their own brand.

Use Cases

Automating the process of generating positive online reviews.
Monitoring brand mentions and customer feedback across multiple review sites.
Managing and responding promptly to both positive and negative reviews.
Building social proof by showcasing reviews on websites and social media.
Analyzing customer sentiment and identifying trends in feedback.
Managing the online reputation for businesses with multiple locations.
Tracking competitor review performance.
Improving products or services based on customer feedback insights.
Enhancing online presence for specific industries like Healthcare, Hotels, Real Estate, and Legal services.

FAQs

Which review sites do you work with?

Reviewshake currently works with over 85 review sites.
Can I buy additional email and SMS credits?

Yes, you can optionally purchase additional email and/or SMS credits as a one-off outside of your plan allocation, and these do not expire.
Can I add more locations to my plan?

Yes, within each plan, you can optionally purchase additional locations.
What is the time commitment for using Reviewshake?

There are no lock-ins or setup fees; contracts are month-to-month, and you can cancel anytime. An optional yearly payment offers a 20% discount.
Do you support SMS in my country?

Reviewshake supports SMS globally. You should get in touch to inquire about your specific country.