Kapture CX - Alternatives & Competitors

Ranked by Relevance

• 1
  CX Genie Achieve 24/7 Customer Support Excellence with AI

  CX Genie is an AI-powered customer support platform that enhances engagement, automates responses, and streamlines workflows. It offers solutions like AI chatbots, help desk, and ticket management to improve customer satisfaction and business growth.

  • Freemium
  • From 15$
• 2
  Kustomer Unleash the power of data + AI + humans in customer service

  Kustomer is an AI-powered customer service platform that combines CRM, ticketing, and AI capabilities to provide automated, efficient customer support across all channels with a conversation-based pricing model.

  • Contact for Pricing
• 3
  CCXAI AI-Powered Customer Communication

  CCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.

  • Paid
  • From 15$
• 4
  HELPX.AI Coding-Free AI-Driven Solutions to Effortless Automated Customer Service.

  HELPX.AI revolutionizes customer service with AI-powered chatbots, offering 24/7 support, intelligent responses, and seamless integration. Enhance customer experience and streamline operations with this customizable platform.

  • Freemium
  • From 39$
• 5
  [24]7.ai Elevate Your Customer Experience with AI-Powered Solutions

  [24]7.ai provides an AI-powered omnichannel CX platform, the [24]7 Engagement Cloud, designed to enhance customer interactions and improve contact center performance.

  • Contact for Pricing
• 6
  CoSupport AI All-in-one AI solution for Customer Support

  CoSupport AI is an enterprise-grade autonomous AI platform that handles customer support inquiries with up to 99% response accuracy, offering custom AI models and unlimited user access across multiple channels.

  • Contact for Pricing
• 7
  Haptik Drive Business Efficiency at Scale with Generative AI

  Haptik provides a Generative AI-powered Customer Experience (CX) suite designed to integrate AI into marketing, support, and operations, enhancing ROI and customer satisfaction across various industries.

  • Contact for Pricing
• 8
  Open.cx Enterprise AI Customer Support Ecosystem

  Open.cx is an all-in-one AI platform for customer support, capable of solving complex issues and deploying across multiple channels with human-like empathy.

  • Contact for Pricing
• 9
  Genesys Cloud CX AI-Powered Experience Orchestration Platform

  Genesys Cloud CX is an AI-powered, comprehensive contact center solution that maximizes impact across every experience and channel. It delivers personalized experiences at scale, improving customer loyalty and employee productivity.

  • Paid
  • From 75$
• 10
  Tactful AI Simpler, Better and Modern Customer Service

  Tactful AI offers an AI-powered customer service platform that enhances customer experiences through a blend of human touch and AI innovation. It provides omnichannel support, intelligent routing, and automation to improve efficiency and customer satisfaction.

  • Freemium
• 11
  DeepConverse AI-driven Support Automation Platform for Faster Customer Service

  DeepConverse is a generative AI-based support automation platform that helps businesses reduce support costs by up to 80% through AI chatbots, interactive guides, and cognitive answer engine capabilities.

  • Free Trial
  • From 49$
• 12
  CX Score Maximize ROI with AI-Powered Campaign Ops

  CX Score is an AI-powered platform designed to automate and optimize personalized, full-funnel omnichannel marketing campaigns, enhancing customer engagement and maximizing marketing ROI.

  • Contact for Pricing
• 13
  Cust AI Agents for Elite Customer Success Teams

  Cust is an AI-powered customer success management (CSM) platform that enables CSMs to serve more customers, better. It leverages AI agents to enhance customer interactions and automate tasks.

  • Paid
  • From 400$
• 14
  Deepdesk AI Agent Assist for enhanced customer support.

  Deepdesk AIx is an AI-powered agent assist tool that provides real-time suggestions and next-best action options for customer support agents across chat, email, and voice channels.

  • Contact for Pricing
• 15
  Nextiva Unified Customer Experience Management Platform

  Nextiva's AI-powered Unified-CXM platform delivers personalized experiences throughout the entire customer journey, unifying all customer interactions and providing real-time insights.

  • Paid
  • From 20$
• 16
  CXone Mpower AI Customer Service Automation

  CXone Mpower is an AI platform for customer service automation that orchestrates workflows, agents, and knowledge to deliver precise and efficient customer experiences.

  • Paid
  • From 71$
• 17
  Agent23.AI AI Agents for Customer Support, Lead Conversion, and Revenue Growth

  Agent23.AI provides AI agents that enhance customer support, convert leads, and drive revenue growth. These agents operate 24/7 across text, web chat, email, and voice channels.

  • Paid
  • From 99$
• 18
  Venixs Best Business-Oriented AI Customer Success System

  Venixs is a business-oriented AI customer success system that enhances efficiency and customer engagement through a conversational ticketing system and AI-driven interactions.

  • Paid
  • From 10000$
• 19
  Altnativ Enterprise-Grade Conversational AI for Customer Support

  Altnativ provides enterprise-grade conversational AI to improve customer support, reduce wait times, and drive customer retention. It offers personalized, human-like interactions for businesses of all sizes.

  • Contact for Pricing
• 20
  AI Chatbot Support Multi-platform AI & Live Chat Customer Support

  AI Chatbot Support is a comprehensive customer service platform that combines autonomous AI chatbots with live chat capabilities across multiple messaging platforms and websites. It offers customizable widgets, AI-powered support tools, and a unified CMS dashboard for seamless customer interactions.

  • Paid
  • From 40$
• 21
  Virtual Scale AI-Powered Contact Center on Autopilot

  Virtual Scale empowers businesses with AI-driven virtual teams to enhance customer engagement across multiple channels. It offers customizable AI agents and multi-channel communication.

  • Contact for Pricing
• 22
  Capacity The AI-Powered Support Automation Platform

  Capacity is an AI-powered support automation platform that helps teams automate customer support, HR, and IT tasks. It integrates with existing systems to provide a unified knowledge base and improve team efficiency.

  • Free Trial
• 23
  Symbl.ai Empathetic & adaptive AI Agents for CX that generate actionable insights, streamline interactions, and elevate customer satisfaction

  Symbl.ai provides AI agents for customer experience (CX) that offer actionable insights, streamline interactions, and improve customer satisfaction. Features include intelligent voice agents, call scoring, real-time assist, and unified analytics.

  • Freemium
• 24
  Dialogview Revolutionize your customer support with Human-Centric AI solution

  Dialogview is an AI-powered platform that combines customer support and conferencing solutions to deliver seamless, omnichannel communication experiences for businesses.

  • Contact for Pricing
• 25
  Boost.ai Automate customer service with AI agents for chat and voice

  Boost.ai offers a conversational AI platform to automate customer service, enhance internal support, and assist agents through chat and voice interactions. It leverages generative AI to personalize customer experiences and reduce operational costs.

  • Contact for Pricing
• 26
  Decagon AI Customer Service Agents for the Enterprise

  Decagon provides generative AI agents to enhance customer service experiences for enterprises and startups. It offers personalized responses, seamless integrations, and powerful analytics to improve customer support efficiency.

  • Contact for Pricing
• 27
  Moveo.AI Turn one-way notifications into conversations with proactive GenAI agents

  Moveo.AI is a CX platform that uses AI-powered agents to deliver hyper-personalized experiences at scale, driving revenue growth and enhancing product adoption.

  • Free Trial
• 28
  Hoory AI Your All-in-One Customer Support Platform

  Hoory AI is an AI-driven customer support platform that automates ticket resolution and delivers 24/7 multilingual support, helping businesses scale their operations.

  • Free Trial
  • From 6$
• 29
  Revscale AI AI Agents for Inbound, Outbound, Support, and Marketing

  Revscale AI is a comprehensive AI-powered platform that combines intelligent agents for inbound lead management, outbound sales, and customer support, creating unified customer experiences across all touchpoints.

  • Contact for Pricing
• 30
  Help.center Reduce support tickets significantly with the power of AI

  Help.center is an AI-powered knowledge base solution that provides instant customer support through AI chatbot and search functionality, helping businesses reduce support tickets and provide 24/7 assistance.

  • Freemium
  • From 19$
• 31
  Gaspar AI AI Employee Helpdesk for Smarter Support

  Gaspar AI is a Generative AI-powered employee helpdesk that automates tasks, answers questions, and resolves issues, boosting engagement and productivity.

  • Paid
  • From 4$
• 32
  KnowledgeBase AI-powered knowledge base for lightning-fast customer support and effortless self-service.

  KnowledgeBase is an AI-powered knowledge base software designed for fast customer support and easy self-service. It offers features like AI search, multiple knowledge bases, and AI-driven article generation.

  • Paid
  • From 49$
• 33
  Helpix AI Automated Customer Service and Sales Across All Channels.

  Helpix AI offers automated customer service with an omnichannel approach, enhancing customer interactions with advanced AI technologies.

  • Contact for Pricing
  • API
• 34
  Kodif Human touch. Superhuman speed.

  Kodif is a Customer Support AI platform that automates ticket resolutions and empowers agents with intelligent tools across multiple communication channels, helping businesses deliver personalized support at scale.

  • Contact for Pricing
• 35
  ChatterMate No Code AI-Powered Customer Support Platform

  ChatterMate is an open-source, AI-powered customer support platform that combines AI agents with human oversight for 24/7 support, handling common queries and escalating complex issues.

  • Freemium
  • From 49$
• 36
  Zowie Transform customer service with AI-powered automation and intelligence

  Zowie is an advanced AI customer service platform that automates complex conversations across multiple channels while maintaining brand consistency and ensuring accurate resolutions through its proprietary X2, Decision, and Reasoning engines.

  • Contact for Pricing
• 37
  Kiru Automated Customer Support

  Kiru AI is an advanced AI chatbot that automates customer support, providing instant, accurate answers by learning from your website, FAQs, and documents.

  • Free Trial
• 38
  Teneo.AI The Leading Agentic AI Platform for Contact Center Automation

  Teneo.AI is a leading Agentic AI platform designed for contact center automation. It helps enterprises automate Tier 1 support, enhance customer experiences, and achieve significant cost savings.

  • Contact for Pricing
• 39
  Quiq Enterprise Agentic AI for Customer Experience

  Quiq provides a comprehensive platform for building, deploying, and managing AI Agents across various digital channels. Enhance customer experience and streamline operations with Quiq's agentic AI toolkit and ecosystem.

  • Contact for Pricing
• 40
  Web2Chat AI can now answer chats for you!

  Web2Chat is an AI-powered customer support platform that combines live chat, ticketing, a knowledge base, CRM, and a news center to enhance customer interactions and streamline support for startups.

  • Freemium
  • From 19$
• 41
  Insync Unify CX across your customer touchpoints

  Insync is a generative AI platform that delivers consistent customer experience (CX) across Email, Chat, and Agents, driving sales and reducing costs.

  • Usage Based
• 42
  AnsweriQ Transform your customer service with AI

  AnsweriQ is an AI-powered customer service automation platform that combines self-service AI and agent AI to deliver efficient query resolution and process automation, helping businesses achieve zero contact resolution and improved customer satisfaction.

  • Contact for Pricing
• 43
  Zappr.AI Conversational AI, Redefined

  Zappr.AI offers intelligent, no-code chatbots that integrate with multiple platforms to enhance sales, support, and customer engagement through AI-powered conversations.

  • Freemium
• 44
  ChatHelp AI AI-powered Business, Work, Study Assistant

  ChatHelp AI offers an all-in-one AI toolbox for businesses, work, and study. It provides a customizable AI customer support chat widget and over 100 AI tools and agents, all powered by the latest AI models, designed to save time and money.

  • Freemium
  • From 19$
• 45
  SnapCall Reimagine customer support with Video AI.

  SnapCall enhances customer support with AI-powered video interactions, enabling faster issue resolution through visual context and intelligent automation.

  • Usage Based
• 46
  Gnani.ai Industry’s most comprehensive Multimodal & Multilingual Agentic AI Platform

  Gnani.ai offers a unified, multimodal, and multilingual Agentic AI platform designed for enterprises to enhance agent performance, customer experience, and operational efficiency.

  • Contact for Pricing
• 47
  Help Scout The all-in-one platform for delightful customer conversations

  Help Scout is a customer support platform designed to enhance team efficiency and customer satisfaction through features like a shared inbox, knowledge base, live chat, and integrated AI tools.

  • Freemium
  • From 50$
• 48
  FlowGent AI Conversational AI Agents that automate your Customer Experience

  FlowGent AI is a platform for building and deploying conversational AI agents that handle customer support, integrate with various channels, and drive revenue.

  • Freemium
  • From 29$
• 49
  Conversion Agent AI Increase Your Conversion Rate

  Conversion Agent AI uses artificial intelligence to interact with website visitors in real-time, boosting conversions and improving customer experience. It offers a cost-effective alternative to human agents, providing 24/7 availability and scalable solutions.

  • Free Trial
  • From 25$
• 50
  VINSI.AI AI Phone Agents: The Future of Customer Experience

  VINSI.AI provides AI-powered phone agent solutions for businesses, offering human-like voice interactions, 24/7 availability, and cost-efficient customer service automation across multiple industries.

  • Contact for Pricing