Top Customer Experience AI tools

Inbenta is a unified AI platform that provides conversational AI solutions with +99% accuracy, helping businesses automate customer support and enhance digital experiences through intelligent automation and human-like interactions.

• Contact for Pricing

Zefi is an AI-powered platform that automatically unifies, categorizes, and analyzes user feedback across multiple channels to inform product decisions and improve customer experience.

• Contact for Pricing

Unwrap.ai is an AI-powered platform that analyzes and consolidates unstructured customer feedback to deliver actionable insights for product teams.

• Paid
• From 1180$

Optimize customer support with Cronbot.AI's no-code AI chatbot solution, enabling 24/7 assistance tailored to your brand.

• Freemium
• From 19$
• API

VINSI.AI provides AI-powered phone agent solutions for businesses, offering human-like voice interactions, 24/7 availability, and cost-efficient customer service automation across multiple industries.

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Solidroad is an AI-powered coaching platform that helps scale training, quality assurance, and feedback for customer-facing teams through conversation scoring, simulations, and real-time coaching.

• Paid
• From 199$

Emotion Logic provides voice-based emotion detection for deeper insights and better business outcomes. Its AI analyzes vocal patterns to reveal genuine emotions, enhancing decision-making across various industries.

• Usage Based

Proto is an AI-powered customer experience platform offering multilingual chatbots, unified inbox management, and comprehensive customer support solutions for enterprises across financial, healthcare, transport, and government sectors.

• Freemium
• From 245$

Loris is an AI platform that transforms customer service conversations into valuable data to improve quality, efficiency, and customer satisfaction.

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Kastro is an AI-powered customer support platform that combines ChatGPT capabilities with live chat, help center, and productivity tools to streamline customer service operations.

• Freemium
• From 35$

ClickConnector is an AI-powered customer support platform designed for SaaS products, offering a comprehensive suite of tools including AI chatbots, help desk, and knowledge base portals.

• Freemium
• From 49$

Sia is a unified AI engine with built-in Auto Machine Learning, designed to deliver an adaptive experience to organizations of any size. It features multilingual support and a real-time dashboard for monitoring user requests.

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HELPX.AI revolutionizes customer service with AI-powered chatbots, offering 24/7 support, intelligent responses, and seamless integration. Enhance customer experience and streamline operations with this customizable platform.

• Freemium
• From 39$

Kasisto combines generative, agentic, and prescriptive AI to deliver intelligent financial services solutions, serving over 50 million customers with 90% inquiry resolution and 4x increased digital engagement.

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Zupport is an AI-powered customer support platform designed specifically for SaaS companies. It helps manage duplicate issues, detect user intent, and enrich bug reports to improve customer experience.

• Free Trial
• From 29$

FastForward.ai offers a comprehensive E-commerce-as-a-Service platform, providing professional e-commerce solutions, AI-powered tools, and technical support to accelerate business growth.

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Gladly is an AI-powered customer service platform that centers on people, not tickets, leading to delightful experiences and revenue growth while cutting costs.

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Genux AI empowers businesses to enhance customer experiences through customizable AI agents that handle inquiries, schedule appointments, and collect lead data 24/7.

• Free Trial
• From 99$

Dialogview is an AI-powered platform that combines customer support and conferencing solutions to deliver seamless, omnichannel communication experiences for businesses.

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Moveo.AI is a CX platform that uses AI-powered agents to deliver hyper-personalized experiences at scale, driving revenue growth and enhancing product adoption.

• Free Trial

Orimon AI enables businesses to generate leads, automate customer support, and drive sales with AI-powered chatbots. Features include conversational lead qualification, live chat, multilingual support, and CRM integrations.

• Freemium

Juji provides cognitive AI agents in the form of chatbots, designed to automate high-touch human services like advising and counseling with empathy and responsibility.

• Free Trial

PeppercornAI's Pipr platform revolutionizes insurance management through conversational AI, enabling customers to buy and manage policies digitally while helping insurers reduce costs and improve risk assessment.

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Tars is a Conversational AI platform that transforms customer and employee interactions. It bridges the gap between complex processes and intuitive conversations, automating tasks and improving experiences.

• Paid
• From 500$

Insider is an end-to-end platform with an integrated CDP to fuel journey orchestration across a wide set of channels, delivering personalized customer experiences and driving ROI.

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Wavechat is an AI-powered customer service solution that provides 24/7 automated live chat support, eliminating the need for expensive support teams.

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Gradient Labs offers an AI agent named Otto that handles complex customer support interactions end-to-end, learning from plain language procedures without requiring code or decision trees.

• Usage Based

FindMine is an AI-powered platform that functions as a stylist, keeping products relevant, personalized, and ready for purchase. It helps retailers increase AOV, enhance customer journeys, and improve engagement.

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Wizy.Pro offers AI-powered conversational agents designed to enhance customer experience and streamline e-commerce operations. It provides personalized support, smart recommendations, and valuable data insights to boost business growth.

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Onepilot offers customer care, sales, and KYC services in all languages and channels, combining human agents with AI to reduce costs by up to 50%. They provide flexible and transparent pricing with a focus on quality and security.

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Enterpret is a customer feedback intelligence platform that automatically unifies and categorizes feedback to capture the Voice of the Customer, helping companies build products customers love and drive revenue.

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Numa is a comprehensive AI platform that helps automotive dealerships improve customer service, automate appointment booking, and boost operational efficiency using generative AI technology.

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The Clueless Company provides RevOps consulting to align marketing, sales, and customer service operations for B2B SaaS businesses, optimizing revenue growth and operational efficiency.

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Sixeye offers AI-powered calling agents that mimic human interactions, reducing costs and improving customer service efficiency. It automates call operations with natural-sounding AI.

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Collectif automates product discovery by providing continuous insights into user needs and struggles. It analyzes data from various sources like support tickets, NPS, sales calls, and interviews.

• Free

Chirpish AI combines the speed of AI with the empathy of human service to provide exceptional customer support around the clock.

• Contact for Pricing
• API

AWSME.ai is an intelligent conversational AI platform that transforms customer support by providing personalized, engaging chat experiences. It integrates with CRM systems, learns from various data sources, and communicates in brand-specific voice to enhance customer interactions.

• Paid
• From 99$

QueueHub is an all-in-one queue management system designed to improve customer experience and operational efficiency for businesses across various industries.

• Paid
• From 99$

Octoparse CEM is a unified platform that aggregates customer interactions from various channels and uses AI to transform feedback into actionable insights. It enables businesses to improve customer experience and drive sustainable growth.

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ChattySurvey is an AI-powered survey tool that transforms traditional surveys into engaging conversations, delivering 10x more responses and actionable insights through personalized follow-ups.

• Freemium
• From 99$

An AI-powered platform that collects, analyzes, and prioritizes customer feedback from 125+ sources, offering automated insights, surveys, and real-time monitoring for product and CX teams.

• Free Trial

My AskAI is a comprehensive AI customer support solution that creates customized support agents capable of handling customer queries automatically, integrating with existing tools like Zendesk and Intercom while reducing support costs and response times.

• Freemium
• From 60$

Decagon provides generative AI agents to enhance customer service experiences for enterprises and startups. It offers personalized responses, seamless integrations, and powerful analytics to improve customer support efficiency.

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Winchat is an AI chatbot designed for eCommerce that automates customer support, drives sales, and increases average order value. It provides instant, personalized replies 24/7 in over 90 languages.

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FINIITE is an AI-powered platform that helps brands and retailers improve customer experience through intelligent product recommendations based on skin analysis and image processing.

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PolyAI is an enterprise-grade voice AI platform that handles customer service calls with natural conversation abilities, resolving over 50% of calls while maintaining brand experience across multiple industries.

• Usage Based

TheySaid is an AI-powered feedback platform that replaces traditional surveys with interactive conversations, delivering deeper insights and actionable results.

• Freemium
• From 49$

Fullstory is a behavioral data analytics platform that provides real-time insights and predictive analytics to help businesses optimize digital experiences. It offers tools for product analytics, mobile analytics, and session replay, enabling data-driven decisions and improved customer loyalty.

• Free Trial

Lina Chat is an AI-powered customer support solution that converts support documentation into intelligent chatbots, providing 24/7 automated customer assistance and instant responses to common queries.

• Freemium
• From 20$

Inkeep is an AI-powered copilot for support teams, providing trusted answers and insights to improve self-service support and streamline ticket resolution.

• Paid
• From 600$