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Reputation
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Reputation
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Home: https://reputation.com

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What is Reputation?

Reputation offers a unified platform designed to help businesses manage their online reputation and improve customer experience. It consolidates feedback from various sources, providing a comprehensive view of consumer sentiment.

The platform leverages AI-driven insights and recommendations to enable proactive management of customer expectations. Reputation provides businesses with multi-channel feedback, competitive benchmarking, and a proprietary Rep Score to measure performance, enabling location-based insights and data-driven decision-making.

Features

  • Business Listings: Increase visibility, guarantee accuracy, and achieve higher conversion.
  • Reviews & Review Booster: Track, manage and respond to reviews in one place.
  • Surveys: Build and send surveys on the sites you care about.
  • Social Suite: Listen, like and respond to posts in one central location.
  • Location Pages: Get found and convert more customers at all your locations.
  • Insights: Understand sentiment, analyze feedback and take action with text analytics.
  • Inbox: Win sales and loyalty to your business via popular messaging services.
  • Actions: The best help desk ticketing software for any size business.
  • Competitive Intelligence: Analyze competitors’ ratings & reviews, compare performance and identify new opportunities.
  • Integrations: Activate the power of feedback data across your tech stack.

Use Cases

  • Increase leads, visibility and new customers for dealerships, groups and OEM brands.
  • Improve guest satisfaction and your brand’s online presence.
  • Attract, convert and retain customers across all store locations.
  • Increase resident satisfaction and drive occupancy rates across all properties.
  • Improve consumer trust by learning from competitive data and consumer feedback.
  • Ensure exceptional patient experience across all locations.
  • Ensure quality senior care experiences by leveraging feedback data.

Related Queries

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Reputation Uptime Monitor

Average Uptime

100%

Average Response Time

119.87 ms

Last 30 Days

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