What is Uniphore?
Uniphore provides a comprehensive, multimodal AI and data platform called Zero Data AI Cloud. This platform empowers businesses to harness enterprise knowledge to drive organization-wide intelligence, supporting personalized customer experiences, automated workflows, and actionable insights.
The Zero Data AI Cloud features an infrastructure-agnostic architecture, creating a seamless data fabric across various platforms, applications, and cloud environments. It enables enterprises to build robust AI capabilities without needing complex integrations or altering their existing data landscape. The system delivers superior AI performance with fine-tuned industry and enterprise AI models, significantly accelerating the time-to-value by deploying enterprise-wide AI solutions in weeks rather than months.
Features
- Zero Data AI Cloud: Infrastructure-agnostic architecture for a seamless data fabric.
- Intelligent Agents Layer: Pre-built AI agents for core functions like customer service, marketing, HR, and sales.
- Model Layer: Flexible architecture for adapting to AI evolution by switching or combining models.
- Knowledge Layer: Transforms raw enterprise data into an AI-ready knowledge lake.
- Composable Data Layer: Instant access to enterprise data without complex migration.
- Enterprise Search & Answer Engine: Transforms organizational knowledge into instant insights.
- Hyper-personalized Customer Experience: Delivers contextualized interactions across all touchpoints.
Use Cases
- Automate complex business processes across HR, sales, and marketing.
- Deliver hyper-personalized customer experiences.
- Gain instant insights through intelligent search and question-answering capabilities.
- Improve sales team effectiveness and onboarding.
- Increase customer engagement and digital sales.
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