Top Customer Experience AI tools

Rasa is a conversational AI platform enabling enterprises to build, deploy, and manage advanced AI assistants with a blend of state-of-the-art technology and a no-code UI.

• Contact for Pricing

WEVO is a comprehensive UX research platform that combines AI technology with human feedback to test, validate, and optimize digital experiences before launch. It offers instant AI evaluations and deep human-based studies to ensure optimal customer experiences.

• Freemium

Rezon8AI is an AI-powered reputation management platform that helps businesses collect, analyze, and manage customer reviews while providing actionable insights for improvement. The platform filters feedback and generates strategic action plans to enhance customer experience.

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Kodif is a Customer Support AI platform that automates ticket resolutions and empowers agents with intelligent tools across multiple communication channels, helping businesses deliver personalized support at scale.

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DevRev offers a conversational AI platform that unifies company data, making it actionable and accessible. It provides solutions for customer support, product development, and overall business operations.

• Paid
• From 20$

Cyara provides an AI-led customer experience assurance platform that helps businesses test, monitor, and optimize their contact center technology including IVRs, chatbots, and voice interactions.

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Insync is a generative AI platform that delivers consistent customer experience (CX) across Email, Chat, and Agents, driving sales and reducing costs.

• Usage Based

Package.ai is an AI-powered platform unifying last-mile operations, customer engagement, and support for home furnishing retailers and service providers. It optimizes workflows, drives sales, and enhances customer loyalty.

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SurveySparrow is a VOC platform that helps businesses collect and analyze customer feedback to gain actionable insights and drive growth. It offers features like conversational surveys, reputation management, and AI-powered analytics.

• Freemium
• From 29$

SightX is an all-in-one consumer research platform offering advanced methodologies and AI-powered analytics to streamline market research and optimize business strategies.

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Cardina is a co-browsing solution that enables customer service agents to view, draw on, and control customers' screens in real-time without requiring downloads or meeting links.

• Freemium
• From 69$

VERN AI is an emotion recognition system that provides real-time emotional intelligence capabilities for chatbots, virtual assistants, and customer service applications, offering emotion predictions on a 0-100 scale with sub-second latency.

• Usage Based
• From 3$

FlowGent AI is a platform for building and deploying conversational AI agents that handle customer support, integrate with various channels, and drive revenue.

• Freemium
• From 29$

Scal-e is a comprehensive Customer Data Platform (CDP) that helps B2B and B2C brands unify customer data, ensure privacy compliance, and optimize marketing campaigns through personalization and automation.

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NLX is a no-code platform for building and scaling voice, text, and multimodal conversational AI applications with advanced features like Voice+, Generative Journey, and real-time analytics.

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SupportLogic is an AI-powered platform that transforms complex B2B customer support operations through real-time sentiment analysis, escalation prediction, and intelligent case routing. It integrates with existing ticketing systems to deliver proactive support experiences.

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kama.ai is an enterprise-grade conversational AI platform that combines Knowledge Graph AI and LLM technologies to provide accurate, ethical, and emotionally intelligent interactions while eliminating AI hallucinations and bias.

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DaveAI is a full-stack AI platform that creates immersive and personalized customer experiences using AI sales avatars, enhancing lead qualification and conversion rates.

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Rondah AI provides custom AI receptionists for dental practices, delivering exceptional customer experiences 24/7 and streamlining front-office operations.

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Klynk is a customer success platform that combines AI-driven insights with human expertise to enhance customer retention and reduce churn through predictive analytics and personalized success strategies.

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armour365™ is a language and text-independent voice biometrics solution providing fast, AI-powered, and secure authentication for customers and employees across various channels.

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Humley's Studio platform enables businesses to build and launch Conversational AI Assistants rapidly. It provides tools for creating self-serve customer experiences and managing AI outputs, improving customer interactions and operational efficiency.

• Free

AttentionKart is an AI-powered analytics platform that provides real-time customer behavior insights and emotion monitoring for retail, automotive, educational, and workspace environments.

• Paid
• From 35$

Birdeye is an AI-powered marketing platform that helps local businesses improve their online presence, manage reputation, and handle social media across multiple locations. It offers comprehensive tools for review management, social media, listings, and customer engagement.

• Contact for Pricing

Soof AI is an intelligent digital assistant that provides 24/7 customer support for Shopify stores, handling product inquiries and guiding customers through their shopping journey.

• Freemium

Octane AI is a powerful quiz platform for Shopify stores that helps collect zero-party data, recommend products, and personalize marketing through interactive quizzes and surveys. The platform integrates with major e-commerce tools to drive higher conversions and AOV.

• Freemium
• From 50$

RhetorAI is a feedback collection AI that uses ChatGPT to conduct customer interviews, offering businesses profound insights through automated, multilingual conversations with their users.

• Freemium
• From 5$

Onboard.io is a comprehensive customer onboarding and implementation platform that automates launch plans, streamlines collaboration, and provides 360° visibility for all stakeholders to ensure successful client onboarding.

• Paid
• From 499$

Feedback Navigator is an AI-powered platform that analyzes customer feedback from multiple sources to extract valuable insights, sentiments, and customer requests through advanced language processing.

• Freemium
• From 15$

Responsly is an experience management platform offering tools to measure customer, employee, and product experience, all enhanced by an AI Survey Generator.

• Freemium

Mindlake.ai is an AI-powered platform that automatically organizes and analyzes customer conversation data across multiple channels, providing insights on trends, sentiment, and churn prediction.

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DigitalGenius is an AI-powered customer service platform that combines conversational AI, visual AI, and deep integrations to automate ecommerce customer support across multiple channels while maintaining personalized, empathetic interactions.

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Haptik provides a Generative AI-powered Customer Experience (CX) suite designed to integrate AI into marketing, support, and operations, enhancing ROI and customer satisfaction across various industries.

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Gnani.ai offers a unified, multimodal, and multilingual Agentic AI platform designed for enterprises to enhance agent performance, customer experience, and operational efficiency.

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True Fit is an AI-powered platform providing personalized size and fit recommendations for online apparel and footwear shoppers, aiming to boost retailer conversion and reduce returns.

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MOD AI Stylist is an AI-powered personal styling tool for e-commerce businesses, designed to increase sales by delivering hyper-personalized shopping experiences.

• Freemium
• From 5$

DataOrb is an AI-powered platform designed to transform customer interactions into revenue growth opportunities by leveraging AI for deep analysis across customer touchpoints.

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Monetate provides an AI-powered personalization platform designed to optimize ecommerce experiences through personalized search, merchandising, testing, and audience insights.

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FitEz provides AI-powered size recommendations for online fashion retailers to reduce size-related returns and enhance customer confidence.

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Oriserve provides enterprise-grade Generative AI solutions, including autonomous agents for sales and service automation and comprehensive conversation analytics across multiple channels and languages.

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Wunderite streamlines the insurance application process for agencies, enabling faster completion of ACORDs and supplemental forms through smart autofill and digital signatures.

• Free Trial
• From 215$

Kapture CX is an AI-native customer experience platform offering end-to-end tailored support across multiple channels for various industries, empowering both customers and agents.

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Pluspoint is an AI-powered platform designed for multi-location businesses to enhance online reputation, manage customer interactions, and optimize overall customer experience through unified solutions.

• Free Trial
• From 39$

ConverseNow provides a voice AI platform for restaurants, automating order-taking across drive-thru and phone channels to enhance guest experience and maximize sales.

• Contact for Pricing

Cognitive Apps offers an AI-powered API to detect emotions, mood, and mental health states from voice or text, enabling personalized user experiences.

• Usage Based
• From 1$

Blue Bagels offers an AI-driven Conversion Rate Optimization (CRO) approach for e-commerce stores, designed to significantly increase Average Order Value (AOV) and conversion rates.

• Contact for Pricing