help desk software for customer support - AI tools

Helpsumo is a cloud-based help desk software offering ticket management, live chat, email support, and knowledge base solutions for businesses of all sizes.

• Freemium
• From 19$

Support.cc is a comprehensive help desk software designed to manage support requests efficiently, ensuring timely resolution of customer queries through ticket management, automation, and knowledge base features.

• Free Trial
• From 15$

Azure Desk is a customer service helpdesk software that provides ticket management, email integration, and reporting tools to streamline customer support operations for businesses of all sizes.

• Free Trial

Jitbit Helpdesk is a customer support ticketing system focused on email, offering both SaaS and on-premises solutions. It utilizes AI to enhance productivity through automated responses and knowledge base integration.

• Freemium

EvantoDesk is a customer-centric help desk platform designed to streamline team collaboration and speed up the processing of customer emails without relying on ticket numbers or customer portals.

• Paid

DeskDingo provides AI-enhanced customer support tools, including live chat and a knowledge base, to improve customer service and increase loyalty. It offers a free forever plan and customizable paid add-ons.

• Freemium

Vision Helpdesk is a robust customer service software suite offering help desk, service desk, satellite help desk, and live chat solutions designed to simplify and centralize multichannel customer support operations for businesses of all sizes.

• Paid
• From 12$

SympoQ is an AI-powered online help desk software designed for agile teams, offering omnichannel support, automation, and collaborative features to enhance customer service.

• Free Trial
• From 10$

Sirportly is a comprehensive help desk platform that streamlines customer support workflows by consolidating all communications and automating repetitive tasks. Its intuitive interface ensures efficient ticket management and collaboration among support teams.

• Paid
• From 36$

Desky is a streamlined help desk platform that simplifies customer support with ticketing, live chat, and knowledge base features, designed for online sellers, freelancers, and small businesses.

• Freemium
• From 5$

Mojo Helpdesk is an AI-powered helpdesk software that automates ticket management, provides intelligent routing, and offers a self-service knowledge base to reduce response times and improve customer support efficiency.

• Freemium
• From 14$

ChargeDesk is an AI-powered billing support platform that integrates payment gateways with helpdesk systems to streamline customer payment management and improve support efficiency.

• Freemium
• From 29$

eDesk is an AI-powered customer support platform designed for ecommerce, streamlining support, driving loyalty, and boosting business growth.

• Freemium
• From 65$

Help.center is an AI-powered knowledge base solution that provides instant customer support through AI chatbot and search functionality, helping businesses reduce support tickets and provide 24/7 assistance.

• Freemium
• From 19$

AI Desk is a 24/7 automated customer support solution that integrates with websites, using AI trained on business data to handle customer inquiries, reduce support costs, and increase sales opportunities.

• Freemium
• From 19$

mHelpDesk is an all-in-one field service management software that automates customer contact, scheduling, communication, and billing for service businesses.

• Contact for Pricing

Inline Help is an AI-powered platform that provides proactive in-app support, boosting product adoption and reducing support tickets. It offers features like Explain This, Chatbot, and Tooltips.

• Paid
• From 97$

MEJ Support AI is a comprehensive ticket management system that helps businesses organize, manage, and resolve customer support requests efficiently while providing real-time tracking and analytics through a centralized dashboard.

• Freemium
• From 15$

Pulsedesk is a ChatGPT-powered helpdesk solution designed for SMBs, offering multichannel support, automation, and reporting in one platform to simplify customer support.

• Free Trial
• From 8$

AI-powered employee support platform automating HR and IT helpdesk tasks through system integrations and intelligent ticket management

• Contact for Pricing

JediDesk is an AI-powered customer communication platform offering live chat, knowledge base, and CRM features to automate support and enhance sales.

• Free Trial

Kastro is an AI-powered customer support platform that combines ChatGPT capabilities with live chat, help center, and productivity tools to streamline customer service operations.

• Freemium
• From 35$

Helper AI utilizes AI to provide instant answers and generate drafts for customer support teams, aiming to make support interactions more efficient and productive.

• Usage Based

HelpMate is an AI-powered customer service solution for startups, offering unified inbox management, knowledge base creation, and a customizable website chat widget to streamline customer interactions and support.

• Freemium
• From 12$

ClickConnector is an AI-powered customer support platform designed for SaaS products, offering a comprehensive suite of tools including AI chatbots, help desk, and knowledge base portals.

• Freemium
• From 49$

Helpy offers secure, multi-channel customer support software, available as both self-hosted and on-demand SaaS solutions, emphasizing data privacy and control.

• Freemium
• From 40$

Ravenna is an AI-powered, Slack-first help desk designed to streamline internal support for IT, HR, finance, and operations teams by automating tasks and managing tickets within familiar collaboration platforms.

• Contact for Pricing

Ticaga is a user-friendly support help desk designed for teams, offering centralized customer enquiries, ticket management, and real-time live chat to enhance customer experience.

• Free Trial
• From 15$

AIHelp offers AI-powered in-app and web support solutions, including chatbots and customizable forms, to enhance customer service and operational efficiency for mobile apps and websites.

• Free Trial

Easy-Tix is an AI-powered service desk solution designed to streamline customer support for small businesses with intelligent ticket management and seamless team collaboration.

• Freemium
• From 29$