Name: aihelp.net
Brand: aihelp.net

aihelp.net Maximize your return using THE BEST AI services of In-App Support and Operations

What is aihelp.net?

AIHelp provides comprehensive AI-driven customer support solutions tailored for both mobile applications and web platforms. It focuses on delivering personalized assistance directly within the user experience, utilizing tools like AI chatbots, in-app chat, feedback mechanisms, and customizable AI forms. The platform is designed to help businesses improve customer satisfaction and retention by offering timely and effective resolutions to user issues. AIHelp offers a robust SDK for seamless mobile integration, enabling developers to embed support functionalities directly into their apps.

The platform functions as an integrated support system, consolidating various communication channels for efficient management. It emphasizes flexibility and customization, allowing businesses to configure workflows and tailor the support experience to their specific needs and scale. AIHelp supports multiple platforms and incorporates features designed to increase user engagement and streamline operational tasks. Its goal is to provide a powerful yet adaptable solution for managing customer interactions and improving overall service quality across different digital touchpoints.

Features

AI Chatbot: Delivers automated customer service and issue resolution.
In-App Messaging: Enables direct communication with users inside the mobile application.
In-App Native FAQs: Allows users to access help resources locally within the app.
Customizable AI Forms: Facilitates self-service solutions and structured feedback collection.
Web Customer Support Chat: Provides live chat capabilities for websites, often initiated by bots.
Integrated Support Platform: Unifies customer interactions from various channels (app, web).
Push Notifications: Engages users and delivers important updates.
Multi-platform SDKs: Offers Software Development Kits for easy integration into various mobile platforms.
Machine Learning: Enhances AI bot performance over time based on interactions.
Workflow Management & Automation: Streamlines support processes and task assignments.

Use Cases

Automating customer support responses for mobile applications.
Providing real-time chat assistance on company websites.
Implementing self-service help centers within apps.
Collecting and managing user feedback effectively.
Boosting user engagement via targeted in-app messages and notifications.
Centralizing customer service operations across platforms.
Analyzing customer issues and support team performance.

FAQs

How do you define a Monthly Active User (MAU)?

A Monthly Active User (MAU) is defined as any unique device that has opened your app during the month.
How does the 21 days trial work?

We give you 21 days to download & integrate AIHelp in your mobile app. We won't ask you for your credit card details until after these 21 days.
How do I pay for an AIHelp plan?

You can pay for any of the AIHelp plans with your Visa, MasterCard, or American Express credit card. SSL encryption and Level 1 PCI Compliance ensure that your data stays secure.
Can I upgrade my plan at any time?

Sure, you can upgrade your plan at any time. We'll start charging you the new monthly rate at your next scheduled payment date.
When will I be billed?

We bill monthly, so you'll be charged for your plan at the end of your 21 days trial with the renewal date occurring one month from that time. You will be given advanced notice when your renewal date is approaching.