Top AI tools for IT Support Specialist

AI-powered employee support platform automating HR and IT helpdesk tasks through system integrations and intelligent ticket management

• Contact for Pricing

Whats My DNS is a comprehensive DNS propagation checker that enables users to verify their domain's DNS records globally in real time, ensuring accurate network diagnostics and troubleshooting.

• Free

iPulse is a customizable system monitoring tool for macOS and iOS that graphically displays real-time statistics for CPU, memory, network, storage, and more. Designed for efficiency and visual appeal, it helps users stay informed about their device's performance and status with minimal system impact.

• Paid

WitChat offers an AI-powered chatbot designed to improve communication efficiency and customer satisfaction through instant, 24/7 online responses.

• Free Trial
• From 58$

Capacity is an AI-powered support automation platform that helps teams automate customer support, HR, and IT tasks. It integrates with existing systems to provide a unified knowledge base and improve team efficiency.

• Free Trial

Satchel One delivers a comprehensive cloud-based MIS and learning platform for schools, integrating AI-powered tools to streamline classroom management, administrative tasks, and parental engagement.

• Contact for Pricing

Concerto provides AI-powered automated conversations for front desks and help desks, improving customer service through voice, chat, and messaging platforms.

• Contact for Pricing

Pulsedesk is a ChatGPT-powered helpdesk solution designed for SMBs, offering multichannel support, automation, and reporting in one platform to simplify customer support.

• Free Trial
• From 8$

DialMyCalls is a mass notification system that allows users to send bulk text messages, automated phone calls, and emails to thousands of contacts simultaneously.

• Freemium

ThumbCrowd is an AI bot builder platform allowing businesses to create enterprise chatbots for customer service, sales automation, and engagement across various channels.

• Freemium

SympoQ is an AI-powered online help desk software designed for agile teams, offering omnichannel support, automation, and collaborative features to enhance customer service.

• Free Trial
• From 10$

AnyMP4 provides a wide array of multimedia software tools for video/audio conversion, editing, Blu-ray/DVD management, screen recording, and AI-powered image enhancement for Windows and Mac users.

• Freemium

Inbenta is a unified AI platform that provides conversational AI solutions with +99% accuracy, helping businesses automate customer support and enhance digital experiences through intelligent automation and human-like interactions.

• Contact for Pricing

Aiden Solutions provides customizable, AI-driven chatbots designed to transform business communication and operations for B2B, B2C, and internal use.

• Contact for Pricing

DeepTrust offers real-time voice and video call security, detecting deepfakes and social engineering attempts while providing in-call coaching for employees.

• Contact for Pricing

Inline Help is an AI-powered platform that provides proactive in-app support, boosting product adoption and reducing support tickets. It offers features like Explain This, Chatbot, and Tooltips.

• Paid
• From 97$

Chat Aid is an AI-powered knowledge search tool that integrates with workplace apps to provide instant answers to questions across all connected platforms, helping teams save time and increase productivity.

• Free Trial
• From 25$

Supportbench is an AI-powered customer support platform designed for B2B companies, offering unified tools for ticketing, CRM, knowledge management, and workflow automation.

• Free Trial
• From 32$

Omilia Cloud Platform is a Conversational AI solution designed to automate customer service, reduce fraud risk, and empower agents. It offers better-than-human understanding to engage customers and achieve over 90% task completion rate.

• Contact for Pricing

unSkript is an Agentic-AI platform that helps MSPs automate root cause analysis (RCA) and issue remediation, improving SLA levels and support cost efficiency. It proactively performs health checks, diagnoses, and fixes customer issues.

• Contact for Pricing

Rezolve.ai is a Generative AI-powered Employee Service Desk that integrates with Microsoft Teams for immediate support and IT service management.

• Free Trial
• API

ClearFeed is an AI-powered support platform that integrates with Slack and MS Teams to streamline communication and help teams deliver faster resolutions through smart ticketing and workflow automation.

• Paid
• From 24$

Packet Loss Test utilizes advanced WebRTC technology to measure packet loss, latency, and jitter directly in your browser, offering a free and comprehensive tool for assessing internet connection quality.

• Free

LinuxGSM is a command-line tool that streamlines the deployment and management of dedicated game servers on Linux, supporting over 139 games and featuring automated installation, updates, and monitoring.

• Free

Parny is an all-in-one IT incident management solution that combines AI-powered alerts with a social media-style interface for seamless on-call monitoring and team collaboration.

• Freemium

Pagerly optimizes team scheduling and incident management within Slack. It offers seamless integrations, automated workflows, and robust features for DevOps, IT support, and customer service teams.

• Paid
• From 19$

Geekersoft offers a suite of software tools for data recovery, PDF management, multimedia editing, and phone utilities, providing solutions for various digital tasks.

• Freemium

OMQ provides AI-powered customer service automation tools, including chatbots, help pages, and email bots, to reduce support workload and enhance customer satisfaction across multiple channels.

• Free Trial
• From 173$

MEJ Support AI is a comprehensive ticket management system that helps businesses organize, manage, and resolve customer support requests efficiently while providing real-time tracking and analytics through a centralized dashboard.

• Freemium
• From 15$

Millis AI enables the effortless creation of advanced, LLM-based voice applications with ultra-low latency. It's the fastest on the market, designed for both developers and non-technical users.

• Usage Based

helpmee.ai is an AI-powered tech support platform that provides voice-enabled conversations and screen sharing to guide seniors through computer tasks in 50+ languages, available 24/7.

• Freemium

Savvy is a tool for development teams to capture, share, and execute command-line workflows, leveraging AI to streamline knowledge sharing and onboarding.

• Freemium
• From 25$