Top AI tools for IT Support Specialist

ClearFeed is an AI-powered support platform that integrates with Slack and MS Teams to streamline communication and help teams deliver faster resolutions through smart ticketing and workflow automation.

• Paid
• From 24$

Pastery is an online platform that enables users to share code snippets easily, supporting numerous programming languages and customizable expiration settings.

• Free

AskJack is an AI-powered company knowledge base that connects to business apps and provides instant answers through Slack, helping organizations break down knowledge silos and boost productivity.

• Freemium
• From 10$

Truffle is an AI-powered tool that transforms Slack conversations into searchable documentation, automatically summarizing important discussions and providing instant answers to repeated questions.

• Paid
• From 165$

Vanguard Support for Microsoft provides AI-powered technical assistance and operational optimization for Microsoft products, offering instant solutions and 24/7 support across all organization sizes.

• Contact for Pricing

AI-powered employee support platform automating HR and IT helpdesk tasks through system integrations and intelligent ticket management

• Contact for Pricing

Uptimewolf offers all-in-one website, server, and domain monitoring with customizable status pages, instant notifications, and detailed analytics to ensure online resources remain accessible.

• Paid
• From 3$

Pulsedesk is a ChatGPT-powered helpdesk solution designed for SMBs, offering multichannel support, automation, and reporting in one platform to simplify customer support.

• Free Trial
• From 8$

Troopr offers AI assistants designed for enterprises to automate routine tasks and optimize processes for project management and customer/employee support, integrating seamlessly with Slack, Jira, and Confluence.

• Free Trial
• From 49$

CSML is an open-source language and conversational engine designed for development teams to build intelligent, maintainable, and scalable chatbots.

• Freemium

Pagerly optimizes team scheduling and incident management within Slack. It offers seamless integrations, automated workflows, and robust features for DevOps, IT support, and customer service teams.

• Paid
• From 19$

Floatbot is a GenAI-powered platform offering Voice and Chat AI Agents, along with real-time agent assist, to automate customer interactions and improve efficiency across industries.

• Freemium
• From 99$

Packet Loss Test utilizes advanced WebRTC technology to measure packet loss, latency, and jitter directly in your browser, offering a free and comprehensive tool for assessing internet connection quality.

• Free

Aiden Solutions provides customizable, AI-driven chatbots designed to transform business communication and operations for B2B, B2C, and internal use.

• Contact for Pricing

Level is a modern Remote Monitoring and Management (RMM) platform designed to streamline IT operations through automation, remote control, and robust security features.

• Free Trial
• From 20$

BigPanda is an AI-powered platform for IT Operations and Incident Management. It helps teams stay ahead of incidents, automate workflows, and improve service reliability.

• Contact for Pricing

Pigro is an AI-powered search engine that simplifies finding precise answers within your organization's knowledge base, boosting productivity and saving time.

• Contact for Pricing

Remote Desktop Plus (RDP+) is a lightweight, feature-rich wrapper for the standard Windows Remote Desktop client, enabling secure, automated, and customizable remote sessions via command line or saved profiles.

• Free

Anvenssa provides an AI agent framework for businesses, offering solutions for sales, customer service, conversational intelligence, and personalized chat to automate workflows.

• Contact for Pricing

Support Board is an AI-powered chat system designed to automate customer communication for support and marketing on WordPress and PHP sites.

• Freemium
• From 5$

Kapture CX is an AI-native customer experience platform offering end-to-end tailored support across multiple channels for various industries, empowering both customers and agents.

• Contact for Pricing

Orin provides a Fintech AI Agent Store with pre-trained AI agents for customer support, deployable in three steps. It offers a modern customer support platform specifically designed for Fintech companies.

• Paid

Wonderus is an AI-driven chatbot and knowledge base that enables companies to answer internal questions instantly via Slack and a Chrome extension, streamlining onboarding and day-to-day operations.

• Freemium
• From 100$

Geekersoft offers a suite of software tools for data recovery, PDF management, multimedia editing, and phone utilities, providing solutions for various digital tasks.

• Freemium

Harriet is an AI-powered platform designed for HR, IT, and Ops teams, offering automated self-service support and workflow automation through integrations with existing systems like Slack and Teams.

• Contact for Pricing

OMQ provides AI-powered customer service automation tools, including chatbots, help pages, and email bots, to reduce support workload and enhance customer satisfaction across multiple channels.

• Free Trial
• From 173$

DeepConverse is a generative AI-based support automation platform that helps businesses reduce support costs by up to 80% through AI chatbots, interactive guides, and cognitive answer engine capabilities.

• Free Trial
• From 49$

AirDroid Business is a comprehensive mobile device management (MDM) solution that enables organizations to remotely manage, monitor, and control Android devices across different industries.

• Paid
• From 12$

Whats My DNS is a comprehensive DNS propagation checker that enables users to verify their domain's DNS records globally in real time, ensuring accurate network diagnostics and troubleshooting.

• Free

helpmee.ai is an AI-powered tech support platform that provides voice-enabled conversations and screen sharing to guide seniors through computer tasks in 50+ languages, available 24/7.

• Freemium

Amanu is an AI chat assistant that learns from your messages, documents, meetings to answer questions just like an experienced colleague. It helps to convert team chats into an intelligent knowledge base and provides 24/7 support.

• Paid
• From 29$
• API

Inbenta is a unified AI platform that provides conversational AI solutions with +99% accuracy, helping businesses automate customer support and enhance digital experiences through intelligent automation and human-like interactions.

• Contact for Pricing

IOTransfer 4 is a comprehensive desktop tool designed for seamless management, transfer, backup, and cleaning of iPhone, iPad, and iPod data, offering robust wireless transfer and video conversion capabilities for Windows users.

• Freemium

Capacity is an AI-powered support automation platform that helps teams automate customer support, HR, and IT tasks. It integrates with existing systems to provide a unified knowledge base and improve team efficiency.

• Free Trial

Kroolo is an AI-powered WorkOS that helps automate content, projects, tasks, and docs. It offers custom AI agents and a unified workspace for enhanced productivity.

• Freemium
• From 15$

Concerto provides AI-powered automated conversations for front desks and help desks, improving customer service through voice, chat, and messaging platforms.

• Contact for Pricing

Cardina is a co-browsing solution that enables customer service agents to view, draw on, and control customers' screens in real-time without requiring downloads or meeting links.

• Freemium
• From 69$

Openport enables users to securely expose any TCP port of their devices to the internet without complex firewall configurations, providing seamless connectivity and robust encryption.

• Freemium
• From 5$

Kauz aiStudio is a no-code platform for developing and managing reliable AI agents and chatbots. It combines generative AI, NLU, and other methods to create scalable AI solutions for various business needs.

• Paid
• From 499$

Satchel One delivers a comprehensive cloud-based MIS and learning platform for schools, integrating AI-powered tools to streamline classroom management, administrative tasks, and parental engagement.

• Contact for Pricing

Querix enables businesses to create virtual agents that provide instant, accurate answers to customers and employees in a secure, privacy-compliant environment.

• Freemium
• From 49$

BotifyNow provides document-aware AI chatbots for various industries, offering context-specific, accurate responses based on user content to enhance customer support and reduce costs.

• Freemium
• From 30$

Kopyst is a comprehensive documentation platform that enables users to create SOPs, training materials, and process guides with AI-powered features, screen recording, and collaborative editing capabilities.

• Freemium
• From 15$

Rezolve.ai is a Generative AI-powered Employee Service Desk that integrates with Microsoft Teams for immediate support and IT service management.

• Free Trial
• API

Savvy is a tool for development teams to capture, share, and execute command-line workflows, leveraging AI to streamline knowledge sharing and onboarding.

• Freemium
• From 25$

LinuxGSM is a command-line tool that streamlines the deployment and management of dedicated game servers on Linux, supporting over 139 games and featuring automated installation, updates, and monitoring.

• Free

Wondershare MobileTrans provides seamless phone-to-phone data transfer, backup, and restore solutions for iOS and Android devices, ensuring your data is safe and easily managed. The platform supports WhatsApp and various data types, enabling users to move, back up, and retrieve data with one click.

• Paid

ThumbCrowd is an AI bot builder platform allowing businesses to create enterprise chatbots for customer service, sales automation, and engagement across various channels.

• Freemium

Supportbench is an AI-powered customer support platform designed for B2B companies, offering unified tools for ticketing, CRM, knowledge management, and workflow automation.

• Free Trial
• From 32$

HelpGPT offers pre-trained AI bots based on GPT-3.5 and GPT-4 to streamline help desk tasks and FAQs for businesses, integrating with core systems and communication tools.

• Freemium
• From 299$