Troopr AI Copilots for Project Management and Service Desk Automation

What is Troopr?

Troopr Labs develops enterprise-grade AI assistants aimed at enhancing team productivity by automating routine tasks and refining workflows across various business functions. It provides specialized AI copilots: one focused on automating project management for agile product teams (Troopr Projects) and another dedicated to streamlining support for both employee and customer service teams (Enjo/Troopr Helpdesk).

These assistants integrate directly into the modern workplace ecosystem, particularly leveraging platforms like Slack, Jira, and Confluence. Functionalities include managing Jira issues and service requests, accessing Confluence knowledge bases, conducting asynchronous meetings like stand-ups or retrospectives, and generating actionable reports, all within the Slack interface. The platform emphasizes security, employing robust encryption and adhering to industry best practices to protect user data.

Features

AI Copilot for Project Management: Manage Jira software issues directly within Slack.
AI Copilot for Support: Automate employee and customer service tasks via Slack.
Troopr Helpdesk: Manage Jira service requests in Slack.
Troopr Wiki: Access and answer questions with Confluence articles in Slack.
Troopr Reports: Generate and share actionable Jira reports within Slack.
Troopr Check-ins: Conduct asynchronous meetings like stand-ups and retrospectives in Slack.
Jira & Slack Integration: Deep integration for issue tracking, updates, and notifications.
Security Focused: Employs industry-leading security measures including encryption and audits.

Use Cases

Automating Jira project management tasks for engineering teams within Slack.
Streamlining IT support ticket resolution via Slack integration.
Enhancing B2B customer support workflows.
Improving L2 support efficiency.
Optimizing Sales Operations processes.
Automating routine tasks for People Ops (HR) teams.
Conducting asynchronous daily stand-ups or team retrospectives in Slack.
Accessing Confluence knowledge base articles directly from Slack conversations.

FAQs

Can I try Troopr for free?

Yes! Troopr is free to try for 14 days for unlimited users and usage. No credit card is required to signup.
How do you count users for pricing?

The Standard plan offers flat pricing per month for up to 500 users. Enterprise plans are priced based on the total number of users in your Slack workspace.
What if we need to extend the trial period?

Contact Troopr at hello@troopr.io, and they will assist with extending the trial.
What payment methods do you accept?

Troopr accepts all major credit cards via Stripe. For Enterprise plans, ACH, wire transfer, and other methods are supported.
Can I cancel my subscription anytime?

Yes, you can cancel your subscription at any time. You will retain full access until the end of the current billing cycle.