What is Orin?
Orin offers a specialized AI agent store tailored for the Fintech industry. The platform provides pre-trained AI agents designed to handle customer support, significantly reducing setup time and improving efficiency. These agents are trained on thousands of customer cases, ensuring they are ready to address common inquiries and issues effectively.
Orin combines essential support tools, such as a ticketing system, live chat, feedback surveys, and a knowledge base, with Gen-AI agents. This comprehensive approach helps Fintech companies streamline their customer support operations and enhance customer experience.
Features
- Live AI-Chat: Engage customers with instant AI-powered chat support.
- Ticketing System: Manage and track customer inquiries with a tiered support system.
- AI-Agents: Deploy pre-trained AI agents for various Fintech use cases.
- Knowledge Base: Provide self-service support with an AI-enhanced knowledge base.
- Integrations: Connect with standard tools and platforms.
- Feedback Surveys: Collect customer feedback and schedule surveys.
Use Cases
- Customer Support for Digital Payments
- Customer Service for Lending and Credit platforms
- Support for Cryptocurrency related queries
- Handling Inquiries for Corporate Cards & Spending
- Assisting with questions on Buy Now Pay Later (BNPL)
- Customer inquiries related to Loan Assessment
FAQs
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What actually is Orin?
Orin is Zendesk plus AI workers — for Fintech It gives you a team of customer-facing AI reps along with a full support tool stack. We combined support team essentials that are bought separately like ticketing system, modern chat-widget, feedback surveys and knowledge base, plus Gen-AI agents. Our pre-trained reps are ready to go support your customers from 1st week, specially for Fintech. -
How secure is Orin's AI using our customer information?
The provided content does not specify details regarding data security. Contact Orin for specific details. -
How soon can I see ROI outcome from Orin?
The provided content does not provide specific details regarding ROI. Contact Orin for specific details. -
Is there a free version of Orin?
The provided content does not describe the existence of a free plan.
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Orin Uptime Monitor
Average Uptime
99.95%
Average Response Time
222.83 ms
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