
Awaken - Alternatives & Competitors
AI-Powered Contact Center Optimization and Agent Support
Awaken offers AI-driven solutions for contact centers, focusing on quality assurance, customer satisfaction, and operational efficiency through tools like real-time agent assist and conversational analytics.
Ranked by Relevance
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1
ConvoQ AI Harnessing AI to transform conversations into insights
ConvoQ AI is an advanced contact center solution that utilizes artificial intelligence to transform customer conversations into actionable insights, helping businesses improve customer service and agent performance.
- Contact for Pricing
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2
Real-Time Call AI Reduce Call Handle Time by 30% with Real-Time Call Center AI
Real-Time Call AI provides call center agents with real-time prompts based on the company knowledge base, improving service quality and reducing call handle time.
- Contact for Pricing
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3
AI call assist Revolutionize Calls with AI
AI call assist revolutionizes call management with instant, accurate, and human-like responses to every inbound call 24/7. Enhance customer satisfaction and operational efficiency by ensuring no call goes unanswered.
- Paid
- From 349$
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4
VOCALLS Voice-first Contact Center AI Conversation Platform
VOCALLS provides a voice-first AI conversation platform designed to automate contact center operations, enhance customer experience, and empower agents.
- Contact for Pricing
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5
Waanee AI Transform Customer Conversations with Next-Gen AI
Waanee AI is a comprehensive AI-powered platform offering virtual assistants, agent assistance, and customer engagement tools for contact centers. It combines conversational AI with CRM capabilities to enhance customer service operations.
- Contact for Pricing
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6
Teneo.AI The Leading Agentic AI Platform for Contact Center Automation
Teneo.AI is a leading Agentic AI platform designed for contact center automation. It helps enterprises automate Tier 1 support, enhance customer experiences, and achieve significant cost savings.
- Contact for Pricing
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7
Taalk Supercharge your Growth with AI Agents
Taalk AI Agents empower businesses to create meaningful customer engagements across voice calls and text messages, driving measurable performance and automating business processes.
- Paid
- From 999$
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8
AloAi Voice Analytics AI-powered call transcription and analytics for business intelligence
AloAi Voice Analytics is an AI-powered solution that transcribes calls, detects sentiment, analyzes keywords, and provides comprehensive voice analytics for business communications.
- Freemium
- From 30$
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9
Operation AI Experience Human-Like Conversations with Operation AI Phone Assistant
Operation AI provides an AI-powered phone assistant designed to handle customer calls 24/7, offering human-like conversations, CRM integration, and multilingual support to enhance customer engagement.
- Freemium
- From 10$
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10
AWSME.ai Scale Smarter with AI That Understands Your Business
AWSME.ai is an intelligent conversational AI platform that transforms customer support by providing personalized, engaging chat experiences. It integrates with CRM systems, learns from various data sources, and communicates in brand-specific voice to enhance customer interactions.
- Paid
- From 99$
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11
Voiceowl.ai Close more calls with voice virtual agents with human-like experience.
Voiceowl.ai provides India's first purpose-built Generative AI Contact Center for enterprises, using AI voice virtual agents to automate lead qualification, verification, and connection, accelerating sales and marketing.
- Contact for Pricing
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12
Webex AI Where AI works for you.
Webex AI enhances customer and employee experiences using an advanced generative AI platform for improved interactions, informed decisions, and amplified productivity.
- Freemium
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13
AI Desk AI-powered Customer Service on your website
AI Desk is a 24/7 automated customer support solution that integrates with websites, using AI trained on business data to handle customer inquiries, reduce support costs, and increase sales opportunities.
- Freemium
- From 19$
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14
Vistio AI-Powered Guidance and Automation for Contact Centers
Vistio provides AI-driven real-time guidance, automation, and analytics to optimize contact center agent performance and customer interactions.
- Contact for Pricing
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15
Retell AI Supercharge your Call Operations with Voice AI
Retell AI provides a platform to build, test, deploy, and monitor production-ready AI voice agents at scale, enhancing call center operations and efficiency.
- Usage Based
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16
AIReception The First Conversational AI Voice Assistant Your Customers Deserve
AIReception is an AI-powered virtual receptionist platform that provides 24/7 customer service with human-like voice interactions, helping businesses manage calls efficiently and professionally.
- Paid
- From 29$
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17
AnsweriQ Transform your customer service with AI
AnsweriQ is an AI-powered customer service automation platform that combines self-service AI and agent AI to deliver efficient query resolution and process automation, helping businesses achieve zero contact resolution and improved customer satisfaction.
- Contact for Pricing
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18
CCXAI AI-Powered Customer Communication
CCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.
- Paid
- From 15$
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19
Tactful AI Simpler, Better and Modern Customer Service
Tactful AI offers an AI-powered customer service platform that enhances customer experiences through a blend of human touch and AI innovation. It provides omnichannel support, intelligent routing, and automation to improve efficiency and customer satisfaction.
- Freemium
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20
Regal AI AI Agents That Sound Human
Regal AI offers an AI Agent Platform to transform customer communications with autonomous AI Agents and tools for human agents, improving sales, support, and operations.
- Contact for Pricing
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21
Autocalls.ai AI voice agents for customer support
Autocalls.ai is a no-code platform that creates AI voice agents to automate both inbound and outbound calls in 40+ languages. The platform enables businesses to handle customer support, appointment scheduling, and sales calls without human intervention.
- Paid
- From 27$
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22
ConvoZen.AI Leading AI-Driven Conversational Intelligence Platform
ConvoZen.AI is a conversational intelligence platform that utilizes AI to enhance customer engagement, ensure compliance, and improve agent performance across various channels.
- Contact for Pricing
- API
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23
RingConnect AI Voice Calls that Drives More Revenue
RingConnect offers enterprise-grade Voice AI to manage end-to-end calling operations autonomously, 24/7, handling tasks from lead qualification to customer retention.
- Contact for Pricing
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24
WePickUpThePhone.com Your Business, Always Connected with Voice AI
WePickUpThePhone.com provides AI-powered voice agents that handle calls, manage bookings, and answer customer inquiries, ensuring businesses stay connected 24/7.
- Paid
- From 122$
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25
AGENT AI by The I Need Group Intelligent Sales Activation and Customer Engagement Through AI-Powered Chatbots
AGENT AI is a comprehensive AI chatbot solution that provides 24/7 customer engagement, lead qualification, and automated appointment booking for businesses across multiple industries.
- Paid
- From 799$
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26
Answer AI Instant customer support, always switched on
Answer AI is an intelligent customer service automation platform that provides 24/7 support, handling queries and resolving customer issues instantly through natural language processing and seamless integration with e-commerce platforms.
- Freemium
- From 19$
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27
Symbl.ai Empathetic & adaptive AI Agents for CX that generate actionable insights, streamline interactions, and elevate customer satisfaction
Symbl.ai provides AI agents for customer experience (CX) that offer actionable insights, streamline interactions, and improve customer satisfaction. Features include intelligent voice agents, call scoring, real-time assist, and unified analytics.
- Freemium
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28
VINSI.AI AI Phone Agents: The Future of Customer Experience
VINSI.AI provides AI-powered phone agent solutions for businesses, offering human-like voice interactions, 24/7 availability, and cost-efficient customer service automation across multiple industries.
- Contact for Pricing
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29
My AskAI AI-powered customer support agents for instant, 24/7 customer assistance
My AskAI is a comprehensive AI customer support solution that creates customized support agents capable of handling customer queries automatically, integrating with existing tools like Zendesk and Intercom while reducing support costs and response times.
- Freemium
- From 60$
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30
sixeye Automate your call operations with AI-powered calling agents.
Sixeye offers AI-powered calling agents that mimic human interactions, reducing costs and improving customer service efficiency. It automates call operations with natural-sounding AI.
- Contact for Pricing
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31
AiChat Award-Winning Conversational AI Platform for Brands
AiChat is a comprehensive AI-powered conversational platform that offers marketing, sales, and customer service solutions across multiple chat channels, helping businesses automate 91% of enquiries and drive 3x more sales conversion.
- Contact for Pricing
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32
HELPX.AI Coding-Free AI-Driven Solutions to Effortless Automated Customer Service.
HELPX.AI revolutionizes customer service with AI-powered chatbots, offering 24/7 support, intelligent responses, and seamless integration. Enhance customer experience and streamline operations with this customizable platform.
- Freemium
- From 39$
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33
Aiwo Customer Contact Intelligence
Aiwo is an AI-powered platform that analyzes customer contacts across all channels to identify and eliminate unnecessary interactions, improving efficiency and customer experience.
- Contact for Pricing
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34
Agent23.AI AI Agents for Customer Support, Lead Conversion, and Revenue Growth
Agent23.AI provides AI agents that enhance customer support, convert leads, and drive revenue growth. These agents operate 24/7 across text, web chat, email, and voice channels.
- Paid
- From 99$
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35
ContactSwing AI Voice Agent that Makes and Answers Calls Like a Human
ContactSwing provides a 24/7 AI Voice Agent for automating inbound and outbound calls across sales, support, and operations. Enhance lead capture and customer service with human-like conversational AI.
- Free Trial
- From 25$
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36
Revmo AI Answer Every Call. Win Every Customer.
Revmo AI automates calls, reservations, and waitlists, turning every interaction into an opportunity for growth for restaurants and automotive businesses.
- Usage Based
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37
CoSupport AI All-in-one AI solution for Customer Support
CoSupport AI is an enterprise-grade autonomous AI platform that handles customer support inquiries with up to 99% response accuracy, offering custom AI models and unlimited user access across multiple channels.
- Contact for Pricing
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38
Leaping AI Automate Your Complex Call Center with Voice AI
Leaping AI provides self-improving AI voice agents to automate call center operations, offering human-like customer interactions and significant cost savings for businesses.
- Contact for Pricing
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39
Qualint Analyze 100% of your Calls with AI-Powered Precision
Qualint is an advanced speech-to-text analysis software that transforms contact center operations by providing comprehensive call analysis, fraud detection, and customer experience insights.
- Paid
- From 150$
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40
Wakey Wakey AI-Powered Wake-Up Service
Wakey Wakey provides an AI-powered wake-up call service for businesses, designed to enhance team punctuality and productivity through automated scheduling and monitoring.
- Usage Based
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41
Deepdesk AI Agent Assist for enhanced customer support.
Deepdesk AIx is an AI-powered agent assist tool that provides real-time suggestions and next-best action options for customer support agents across chat, email, and voice channels.
- Contact for Pricing
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42
Aircall Connect. Empower. Grow.
Aircall is an AI-powered customer communications platform that unifies channels, automates tasks, and provides actionable insights for sales and customer support teams.
- Paid
- From 30$
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43
Revscale AI AI Agents for Inbound, Outbound, Support, and Marketing
Revscale AI is a comprehensive AI-powered platform that combines intelligent agents for inbound lead management, outbound sales, and customer support, creating unified customer experiences across all touchpoints.
- Contact for Pricing
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44
VoiceOps Understand your customer calls at scale
VoiceOps is an AI-powered platform that analyzes customer calls to provide actionable intelligence for sales coaching, compliance monitoring, and market analysis, helping businesses optimize their customer interactions and drive growth.
- Contact for Pricing
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45
Airkit.ai Code-free AI agents built for commerce.
Airkit.ai provides AI-powered agents designed for eCommerce, resolving customer inquiries instantly and improving customer experience. These agents integrate seamlessly with existing systems to enhance customer support.
- Contact for Pricing
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46
Brightcall The World's Best AI Voice For Calls
Brightcall is an AI-powered communication platform that enables businesses to make cold calls, handle leads, and provide support calls using human-like AI agents that work 24/7.
- Contact for Pricing
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47
Cognitive Calls Automate all your calls with AI
Cognitive Calls offers AI-powered voice solutions to automate incoming and outgoing phone and web calls, improving customer support, scheduling, and outreach for various industries.
- Paid
- From 15$
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48
Hoory AI Your All-in-One Customer Support Platform
Hoory AI is an AI-driven customer support platform that automates ticket resolution and delivers 24/7 multilingual support, helping businesses scale their operations.
- Free Trial
- From 6$
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49
CXone Mpower AI Customer Service Automation
CXone Mpower is an AI platform for customer service automation that orchestrates workflows, agents, and knowledge to deliver precise and efficient customer experiences.
- Paid
- From 71$
-
50
[24]7.ai Elevate Your Customer Experience with AI-Powered Solutions
[24]7.ai provides an AI-powered omnichannel CX platform, the [24]7 Engagement Cloud, designed to enhance customer interactions and improve contact center performance.
- Contact for Pricing
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