Tagado favicon
Tagado Transform Voice of Customer Into Game-Changing Business Impact

What is Tagado?

Tagado empowers organizations to utilize unstructured customer feedback, surveys, and conversations from any textual source. This data is then transformed into a granular, real-time, actionable understanding of the customer's perspective.

The platform offers unified analytics, allowing for clear and precise detection and tracking of customer perception across various topics and granularities. Tagado's technology features VOC trend tracking, emerging trend discovery, and real-time exploration capabilities, delivering cross-functional value and aligning teams around the customer.

Features

  • VOC trend tracking: Custom-tailored to business needs, at any granularity.
  • Emerging trend discovery: Proactive insights for immediate, precise action.
  • Real-time exploration: On-the-fly hypothesis validation, root cause and churn analysis.
  • Cross-functional value: Aligning CX, product, service, marketing, sales & management around the customer.
  • Unified feedback hub: Centralized platform for all customer feedback data.
  • Customized topics & sentiment: Tailored analysis based on specific business requirements.
  • VoC AI copilot: AI-powered assistance for deeper insights.
  • Action-driven root-cause analysis: Identification of the underlying reasons behind customer feedback.
  • Trend monitoring: Continuous tracking of key customer trends.
  • Smart reporting & alerts: Automated notifications on significant changes or anomalies.

Use Cases

  • Tracking customer satisfaction metrics
  • Analyzing open-end survey responses
  • Processing feedback from ticketing and in-app sources
  • Analyzing call transcriptions
  • Monitoring social media and public reviews
  • Identifying the root cause of CX metric drags
  • Discovering emerging customer concerns

Featured Tools

Join Our Newsletter

Stay updated with the latest AI tools, news, and offers by subscribing to our weekly newsletter.

Related Tools:

Didn't find tool you were looking for?

Be as detailed as possible for better results
EliteAi.tools logo

Elite AI Tools

EliteAi.tools is the premier AI tools directory, exclusively featuring high-quality, useful, and thoroughly tested tools. Discover the perfect AI tool for your task using our AI-powered search engine.

Subscribe to our newsletter

Subscribe to our weekly newsletter and stay updated with the latest high-quality AI tools delivered straight to your inbox.

© 2025 EliteAi.tools. All Rights Reserved.