What is Supsis Ai?
Supsis AI provides businesses with an advanced platform to manage customer interactions effectively across various communication channels. It centralizes communication streams from websites, WhatsApp, Instagram, Facebook, Telegram, and more into a single interface, streamlining operational workflows. The system leverages artificial intelligence, including ChatGPT integration, to power chatbots that automate responses to customer inquiries.
This AI-driven approach aims to answer up to 70% of customer questions without human intervention, freeing up support teams to handle more complex issues. By offering features like live support, automated translation, reporting, and calendar integration, Supsis AI enhances customer support quality, boosts satisfaction, and helps businesses manage communications efficiently from anywhere, potentially increasing revenue.
Features
- Live Support System: Provide real-time assistance to customers.
- AI-Powered Chatbots (ChatGPT): Automate responses to customer inquiries using artificial intelligence.
- Multi-Channel Integration: Manage communications from Website, WhatsApp, Instagram, Facebook, Telegram, etc., in one place.
- Automation System: Automate communication processes and workflows.
- Calendar and Reservations: Manage bookings and appointments via chatbot integration.
- Reporting System: Track interactions and performance with detailed reports.
- Automatic Language Translation: Communicate with customers in different languages seamlessly.
- Video Call: Engage with customers or team members through video calls.
- Team Meeting & Communication: Facilitate internal team collaboration and communication.
- Dynamic Table System: Manage data and workflows with dynamic tables.
Use Cases
- Providing 24/7 AI-powered customer support.
- Managing customer interactions across multiple platforms (Website, Social Media, Messaging Apps).
- Automating responses to frequently asked questions.
- Scheduling appointments and managing reservations.
- Streamlining internal team communication and collaboration.
- Offering multilingual customer service.
- Generating leads and engaging website visitors proactively.
- Analyzing customer interactions and support performance through reporting.
FAQs
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What is Supsis?
Supsis is an AI-powered customer experience platform designed to help businesses manage customer communications across multiple channels, automate support with chatbots, and optimize workflows through a unified interface. -
How can I integrate Supsis Live Support Service?
You can integrate Supsis by adding the provided integration code snippet into your website's code.
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