Top AI tools for Customer Experience Manager

Made With Intent provides automated insight into every visitor's intent, enabling online retailers to adapt experiences and influence purchase intent by an average of 24%.

• Contact for Pricing

Uini is an AI-powered user feedback platform that automatically generates questions, conducts intelligent follow-ups, and delivers actionable insights through a lightweight website widget.

• Freemium

Tagado enables data-driven organizations to leverage unstructured customer feedback and proactively convert them into a real-time understanding of customer perception. It offers a holistic solution to track and analyze customer feedback from various sources.

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Vibe Scan is an AI-powered brand reputation monitoring tool that uses ChatGPT to track and analyze online brand perception, providing detailed sentiment analysis and actionable insights.

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AI Chatbot Support is a comprehensive customer service platform that combines autonomous AI chatbots with live chat capabilities across multiple messaging platforms and websites. It offers customizable widgets, AI-powered support tools, and a unified CMS dashboard for seamless customer interactions.

• Paid
• From 40$

Re-View is an AI-powered video survey platform that enables organizations to collect and analyze emotional responses through video surveys, offering automatic insights and transcription services.

• Freemium
• From 59$

Orimon AI enables businesses to generate leads, automate customer support, and drive sales with AI-powered chatbots. Features include conversational lead qualification, live chat, multilingual support, and CRM integrations.

• Freemium

ThumbsUp is a comprehensive feedback management platform that helps businesses collect, analyze, and act on user feedback using AI-powered insights, sentiment analysis, and keyword trend tracking.

• Freemium
• From 39$

PolyAI is an enterprise-grade voice AI platform that handles customer service calls with natural conversation abilities, resolving over 50% of calls while maintaining brand experience across multiple industries.

• Usage Based

Akira is an AI-powered reputation management platform that helps multi-unit brands automate their feedback, review, and listing management to deliver comprehensive business insights.

• Paid
• From 50$

Intellicon is an AI-powered, omnichannel contact center and CRM platform that streamlines customer service, sales, and communications across multiple digital and telephony channels for businesses of all sizes.

• Contact for Pricing

Wondering is an AI-powered user research platform that enables teams to conduct and analyze user interviews, prototype tests, surveys, and website tests in 50+ languages, delivering insights 16x faster than traditional methods.

• Freemium
• From 149$

Kimola is an AI-powered market research platform designed for SMBs to analyze customer feedback from various sources, uncovering needs, sentiments, and trends without manual effort.

• Freemium
• From 199$

Flyfish.ai provides multimodal AI search capabilities for e-commerce brands, enhancing product discovery through visual, voice, multilingual, and text search to boost digital commerce revenue.

• Contact for Pricing

Improve e-commerce engagement and sales with Zevi's AI-driven search and chat solutions.

• Usage Based
• API

Research Studio is an AI-powered platform that streamlines UX research by providing automated analysis, transcription, and summarization capabilities across 99+ languages, helping researchers and designers work 10x faster.

• Freemium
• From 20$

Gladly is an AI-powered customer service platform that centers on people, not tickets, leading to delightful experiences and revenue growth while cutting costs.

• Contact for Pricing

Revealai is an AI-powered qualitative research platform that enables businesses to conduct conversational surveys and analyze unstructured data for deeper audience insights.

• Contact for Pricing

Voxpopme is an AI-powered qualitative research platform that combines video surveys, live interviews, and UX research tools to deliver insights 60x faster at 3% of traditional costs.

• Contact for Pricing

Unwrap.ai is an AI-powered platform that analyzes and consolidates unstructured customer feedback to deliver actionable insights for product teams.

• Paid
• From 1180$

Spatial is an AI-powered platform that enables dynamic, interactive surveys and interviews for product feedback, customer discovery, and usability testing with real-time insights and analysis.

• Freemium
• From 100$

Awaken offers AI-driven solutions for contact centers, focusing on quality assurance, customer satisfaction, and operational efficiency through tools like real-time agent assist and conversational analytics.

• Free Trial

WhyHive is an AI-powered data analysis platform that simplifies the process of analyzing surveys, sales data, and customer feedback through automated text analysis and intuitive chart generation.

• Freemium
• From 29$

Prodix leverages AI to automatically categorize and generate actionable insights from customer feedback, helping businesses improve customer experience and prioritize impactful changes.

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Enterpret is a customer feedback intelligence platform that automatically unifies and categorizes feedback to capture the Voice of the Customer, helping companies build products customers love and drive revenue.

• Contact for Pricing

An AI-powered platform that collects, analyzes, and prioritizes customer feedback from 125+ sources, offering automated insights, surveys, and real-time monitoring for product and CX teams.

• Free Trial

Frame AI is an enterprise platform that transforms unstructured customer data like calls, emails, and chat transcripts into actionable intelligence using advanced AI and natural language processing.

• Contact for Pricing

EcoCart is an AI-powered platform designed to help e-commerce merchants offer sustainable shopping experiences through green shipping protection, carbon offsetting, and loyalty incentives, seamlessly integrated at checkout.

• Contact for Pricing

[24]7.ai provides an AI-powered omnichannel CX platform, the [24]7 Engagement Cloud, designed to enhance customer interactions and improve contact center performance.

• Contact for Pricing

Birdeye is an AI-powered marketing platform that helps local businesses improve their online presence, manage reputation, and handle social media across multiple locations. It offers comprehensive tools for review management, social media, listings, and customer engagement.

• Contact for Pricing

FirstHive is an enterprise-ready Customer Data Platform (CDP) enhanced with AI to unify customer data, predict behaviors, and personalize interactions across multiple channels in real-time, driving growth through data-driven insights.

• Contact for Pricing

Dotdigital is an AI-powered customer experience and marketing automation platform designed to help businesses deliver personalized campaigns across email, SMS, web, and more.

• Contact for Pricing

Cast.app is an AI-powered customer success automation platform that enables businesses to scale their customer success operations without increasing headcount, delivering personalized engagement across multiple languages and channels.

• Contact for Pricing

ApexScore utilizes Behavioral Science-Trained AI to analyze customer motivations, providing data-driven teams with prescriptive intelligence for improved customer acquisition, growth, and retention strategies.

• Contact for Pricing

Quest is an enterprise AI platform that enables hyper-personalized customer journeys through real-time personalization, helping businesses drive engagement, retention, and revenue.

• Contact for Pricing

TAWNY is a pioneering AI-based video analytics company that combines people flow, emotion, and attention data to analyze human behavior in real-time using camera hardware.

• Contact for Pricing

Portals.co is an AI-powered customer feedback platform that uses intelligent popups and forms to collect and analyze user feedback, simulating personalized customer interviews.

• Free Trial
• From 30$

Replio is an AI-powered platform that converts traditional surveys into dynamic conversational interviews, enabling efficient research, automated analysis, and scalable customer feedback collection.

• Free Trial
• From 40$

XStak is an AI-powered retail operating system offering omnichannel commerce, marketing, payments, and business intelligence tools for next-generation retailers on a usage-based pricing model.

• Usage Based

Sociate AI is a fashion-focused AI platform that enhances e-commerce search using conversational AI, real-time trend analysis, and dynamic personalization, leading to significant conversion uplifts.

• Paid
• From 592$

AiChat is a comprehensive AI-powered conversational platform that offers marketing, sales, and customer service solutions across multiple chat channels, helping businesses automate 91% of enquiries and drive 3x more sales conversion.

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Splutter AI is a no-code AI chatbot platform that enables businesses to create custom, generative AI-powered chatbots in minutes. It offers support, marketing, and sales automation capabilities with multiple data source integration options.

• Free Trial

Maverick is an AI-powered video personalization platform that helps ecommerce stores create customized video experiences for their customers, delivering 5X higher engagement rates and 20% more repeat purchases.

• Paid
• From 200$

QueryX translates natural language into SQL queries, providing a seamless interface for data exploration and analysis. It's designed to enhance operational efficiency and decision-making across various industries.

• Freemium

Eclipse AI is a comprehensive AI-powered customer feedback analytics platform that unifies feedback from multiple sources and generates actionable insights for improved customer experience.

• Freemium
• From 171$

SightMill is a customer experience platform designed to help businesses gather, analyze, and act on customer feedback through various survey methods like NPS, CSAT, and CES.

• Free Trial

Key Survey is an enterprise-grade online survey software designed to centralize, manage, and analyze feedback across organizations, featuring advanced logic, customizable reporting, and secure data workflows.

• Free Trial

Birdie.ai is an AI platform that centralizes and analyzes customer feedback from various sources, providing actionable insights to improve customer experience and product development.

• Contact for Pricing

Ora.ai is an advanced AI-powered platform that tracks and analyzes customer mentions across multiple social platforms, providing real-time customer intelligence and competitor insights for businesses.

• Contact for Pricing

Solidroad is an AI-powered coaching platform that helps scale training, quality assurance, and feedback for customer-facing teams through conversation scoring, simulations, and real-time coaching.

• Paid
• From 199$