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What is Key Survey?
Key Survey offers a comprehensive online survey platform tailored for enterprise-level data collection and feedback management. The platform allows organizations to centralize and streamline the process of capturing valuable insights from customers, employees, and research participants, unifying data collection and reporting through customizable dashboards, advanced logic, and branching capabilities.
This survey software integrates seamlessly with your existing systems, providing options for mobile, offline, and multilingual surveys, as well as advanced access controls for permission management. The solution features closed-loop automation, real-time engagement monitoring, and supports multi-channel survey distribution, making it ideal for employee engagement, customer satisfaction, market research, and more. Dedicated support and professional services ensure a smooth experience from setup to implementation.
Features
- Custom Survey Design: Personalize branding, question formatting, and user-defined themes
- Advanced Logic & Branching: Create tailored user paths based on responses
- Multi-channel Distribution: Send surveys via email, online portals, mobile apps, or third-party pages
- Mobile & Offline Surveys: Collect data without internet access, compatible with mobile devices
- Custom Dashboards: Track and analyze results on interactive business intelligence dashboards
- Multilingual Surveys: Support multiple languages from login to submission
- API & Integration: Seamless integration with existing IT systems
- Dedicated Success Manager: Personal support from an expert account manager
- 24/5 Technical Support: Access to expert assistance via phone, email, and live chat
- Access Levels & Permissions: Define, assign, and manage user rights across the platform
Use Cases
- Monitor and improve employee engagement across global teams
- Streamline customer satisfaction and Voice of the Customer (VoC) feedback collection
- Conduct multi-market product research and testing
- Manage HR onboarding and internal surveys efficiently
- Centralize large-scale enterprise data collection across departments
- Support market research initiatives with advanced targeting and analytics
- Automate survey distribution and response management for customer support
FAQs
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What types of surveys can be created with Key Survey?
Key Survey supports a wide range of surveys, including employee engagement, customer satisfaction, HR onboarding, Voice of the Customer, and market research. -
Is it possible to conduct surveys offline with Key Survey?
Yes, Key Survey offers mobile and offline survey capabilities, allowing respondents to participate without an internet connection. -
Can Key Survey integrate with existing enterprise systems?
Yes, Key Survey provides integration options through its API and supports embedding within current IT infrastructure. -
Does Key Survey support multilingual surveys?
Yes, users can create and distribute surveys in multiple languages, supporting global feedback initiatives. -
What support options are available for Key Survey users?
Users have access to 24/5 technical support through phone, email, and live chat, as well as a dedicated success manager.
Helpful for people in the following professions
Key Survey Uptime Monitor
Average Uptime
100%
Average Response Time
154 ms
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