Top AI tools for Customer Experience Manager

Klaviyo is a unified marketing automation platform that enables personalized customer experiences through email, SMS, mobile push notifications, and reviews, powered by real-time data and AI-driven insights.

• Freemium
• From 45$

Qvantify is an AI-powered interview platform that automates customer feedback collection through deep, conversational interviews, supporting multiple languages and providing rich qualitative insights at scale.

• Contact for Pricing

Liberate is an AI-powered voice solution that transforms customer service through automated, multilingual call handling and claims processing, enabling 24/7 support with human-like conversations.

• Contact for Pricing

The Rx Platform™ leverages AI to help brands proactively manage their reputation, predict potential PR crises, and foster genuine customer connections through empathy, honesty, and authentic investment.

• Paid
• From 500$

DocuStack.ai is an enterprise-ready AI platform that provides custom-built AI agents to transform customer interactions and business workflows with no-code deployment options.

• Paid
• From 399$

8x8 offers an integrated cloud communication platform combining contact center, unified communication, and CPaaS APIs with AI to optimize customer journeys and team collaboration.

• Contact for Pricing

Qualli is an AI-powered feedback management platform that combines survey tools with automated feedback analysis, helping businesses collect and organize customer insights across multiple channels.

• Freemium
• From 199$

AI Chatbot Support is a comprehensive customer service platform that combines autonomous AI chatbots with live chat capabilities across multiple messaging platforms and websites. It offers customizable widgets, AI-powered support tools, and a unified CMS dashboard for seamless customer interactions.

• Paid
• From 40$

Canvs AI is an advanced text analysis platform that helps teams unlock deep insights from unstructured feedback using AI-powered analysis. It specializes in processing open-ended responses, reviews, and social data to deliver actionable business intelligence.

• Contact for Pricing

QueryX translates natural language into SQL queries, providing a seamless interface for data exploration and analysis. It's designed to enhance operational efficiency and decision-making across various industries.

• Freemium

Octane AI is a powerful quiz platform for Shopify stores that helps collect zero-party data, recommend products, and personalize marketing through interactive quizzes and surveys. The platform integrates with major e-commerce tools to drive higher conversions and AOV.

• Freemium
• From 50$

Clintview VI is an advanced AI-powered solution designed to optimize pricing strategies, customer insights, and revenue acceleration for telecom companies through customer-by-customer simulation and data-driven analytics.

• Contact for Pricing

DataOrb is an AI-powered platform designed to transform customer interactions into revenue growth opportunities by leveraging AI for deep analysis across customer touchpoints.

• Contact for Pricing

Stylo Assist is an AI-powered solution that helps customer service teams automate and optimize their Zendesk ticket responses, offering multilingual support and smart ticket resolution capabilities.

• Paid
• From 15$

Flyfish.ai provides multimodal AI search capabilities for e-commerce brands, enhancing product discovery through visual, voice, multilingual, and text search to boost digital commerce revenue.

• Contact for Pricing

Waanee AI is a comprehensive AI-powered platform offering virtual assistants, agent assistance, and customer engagement tools for contact centers. It combines conversational AI with CRM capabilities to enhance customer service operations.

• Contact for Pricing

Thematic is an AI-powered platform that analyzes open-ended text feedback, transforming it into actionable insights to improve customer experience and drive business growth.

• Free Trial

Churn360 is an AI-powered customer success platform designed for B2B SaaS companies that transforms data into actionable insights to reduce churn and improve customer retention.

• Contact for Pricing

ReplyGenius is an AI-powered customer review analysis tool that transforms feedback from Amazon, Trustpilot, Google Play, and Google Maps into actionable business intelligence within 30 seconds.

• Usage Based
• From 18$

Skyla is an AI-powered customer support chatbot exclusively designed for Shopify merchants, offering 24/7 customer service with GPT-4 technology and seamless store integration.

• Freemium
• From 49$

Quest is an enterprise AI platform that enables hyper-personalized customer journeys through real-time personalization, helping businesses drive engagement, retention, and revenue.

• Contact for Pricing

Coconut Software delivers streamlined appointment scheduling, lobby management, and advisor optimization for banks and credit unions, enhancing operational efficiency and customer experience.

• Contact for Pricing

XStak is an AI-powered retail operating system offering omnichannel commerce, marketing, payments, and business intelligence tools for next-generation retailers on a usage-based pricing model.

• Usage Based

Soniva uses voice AI to conduct surveys and interviews, transforming data collection into natural conversations. It simplifies the process, improves response rates, and provides detailed analysis.

• Contact for Pricing

Boutiq is an AI-powered video shopping platform for Shopify stores that brings personal, human-touch retail experiences to eCommerce through live video calls and clienteling features.

• Paid
• From 90$

FINIITE is an AI-powered platform that helps brands and retailers improve customer experience through intelligent product recommendations based on skin analysis and image processing.

• Contact for Pricing

Kimola is an AI-powered market research platform designed for SMBs to analyze customer feedback from various sources, uncovering needs, sentiments, and trends without manual effort.

• Freemium
• From 199$

RevAI is an AI-powered platform that analyzes customer reviews and feedback using natural language processing to extract meaningful insights, identify trends, and perform sentiment analysis.

• Freemium
• From 10$

Reviewik is an AI-powered customer feedback analysis tool that helps businesses understand user sentiment, identify pain points, and track feature requests through automated email support analysis.

• Contact for Pricing

Re-View is an AI-powered video survey platform that enables organizations to collect and analyze emotional responses through video surveys, offering automatic insights and transcription services.

• Freemium
• From 59$

QueryPal Resolve is an AI-powered customer support solution that provides instant ticket resolution by automatically generating referenced draft responses within Zendesk, Freshdesk, and Intercom platforms.

• Usage Based
• From 499$

Mowa is an AI-powered data analysis platform that automates data reviews and provides real-time insights for customer support, sales, and marketing teams.

• Contact for Pricing

Prodix leverages AI to automatically categorize and generate actionable insights from customer feedback, helping businesses improve customer experience and prioritize impactful changes.

• Contact for Pricing

Spatial is an AI-powered platform that enables dynamic, interactive surveys and interviews for product feedback, customer discovery, and usability testing with real-time insights and analysis.

• Freemium
• From 100$

Eagle Eye empowers businesses to deliver real-time, personalized marketing and loyalty experiences across multiple channels using advanced AI-driven solutions.

• Contact for Pricing

Solidroad is an AI-powered coaching platform that helps scale training, quality assurance, and feedback for customer-facing teams through conversation scoring, simulations, and real-time coaching.

• Paid
• From 199$

Journify offers a unified platform to visualize customer journey performance across all touchpoints using AI for simplified data connection and actionable insights.

• Freemium
• From 250$

MagicLoop is an innovative voice-based survey platform that transforms traditional surveys by enabling voice responses for richer, more detailed feedback and higher engagement rates.

• Freemium
• From 25$

Tracardi is an affordable, open-source Customer Data Platform (CDP) that unifies customer data from multiple sources, enabling real-time processing and personalized customer engagement without requiring coding expertise.

• Freemium

Cardina is a co-browsing solution that enables customer service agents to view, draw on, and control customers' screens in real-time without requiring downloads or meeting links.

• Freemium
• From 69$

Strella is an AI-powered research platform that automates customer interviews with AI moderation and real-time synthesis, enabling teams to gather actionable insights 10x faster than traditional methods.

• Usage Based

Optimizely empowers businesses to create, test, analyze, and personalize digital experiences at scale using AI technology. The platform accelerates content creation, marketing, and experimentation to deliver measurable business impact.

• Contact for Pricing

EcoCart is an AI-powered platform designed to help e-commerce merchants offer sustainable shopping experiences through green shipping protection, carbon offsetting, and loyalty incentives, seamlessly integrated at checkout.

• Contact for Pricing

FitEz provides AI-powered size recommendations for online fashion retailers to reduce size-related returns and enhance customer confidence.

• Contact for Pricing

Velaris is an AI-powered customer success platform that helps teams understand customers, streamline operations, and automate manual work through analytics, success plans, collaboration tools, and automations.

• Contact for Pricing

DialSense is an AI-powered platform that enables businesses to create and manage voice assistants for customer support, offering 24/7 automated assistance with zero wait times.

• Contact for Pricing

FindOurView is an AI-powered platform that analyzes interview transcripts, evaluates hypotheses, and facilitates team collaboration through chat-based insights, enabling efficient customer discovery and decision-making.

• Contact for Pricing

Scal-e is a comprehensive Customer Data Platform (CDP) that helps B2B and B2C brands unify customer data, ensure privacy compliance, and optimize marketing campaigns through personalization and automation.

• Contact for Pricing

[24]7.ai provides an AI-powered omnichannel CX platform, the [24]7 Engagement Cloud, designed to enhance customer interactions and improve contact center performance.

• Contact for Pricing

SocialHub.AI is an integrated marketing cloud platform that combines CRM, CDP, and MA capabilities using AI-Agents, Cloud-Native, and Web3 technologies to enhance brand-consumer interactions across multiple channels.

• Contact for Pricing