Birdeye The #1 AI marketing platform for local brands and multi-location businesses

What is Birdeye?

Birdeye is a comprehensive AI-powered marketing platform designed specifically for local and multi-location businesses. The platform combines reputation management, social media management, business listings, and customer engagement tools into a unified solution that helps businesses improve their online visibility and customer experience.

The platform leverages artificial intelligence to streamline various marketing tasks, from generating social media posts to analyzing customer sentiment. With capabilities spanning review management, social media scheduling, business listing optimization, and multi-channel customer messaging, Birdeye enables businesses to effectively manage their digital presence while maintaining consistent communication across all locations.

Features

Reviews AI: Automated review generation and management across 200+ sites
Social AI: AI-powered social media post creation and scheduling
Listings AI: Centralized business listing management for improved SEO
Messaging AI: Multi-channel customer communication management
Insights AI: AI-powered sentiment and reputation analysis
Competitors AI: Competitive analysis using generative AI
Analytics Dashboard: Comprehensive customer experience visualization
Integration Capability: Compatible with 3000+ applications

Use Cases

Managing online reputation across multiple business locations
Automating social media content creation and scheduling
Optimizing local SEO through business listing management
Centralizing customer communications across different channels
Analyzing customer sentiment and feedback
Tracking competitor performance and market position
Generating and responding to customer reviews

FAQs

What industries does Birdeye serve?

Birdeye serves multiple industries including Healthcare, Real Estate, Finance, Self-Storage, Dental, Restaurants, Legal, Automotive, and Retail sectors.
How many apps does Birdeye integrate with?

Birdeye integrates with over 3,000 different applications to enhance business operations and workflow.
What review sites does Birdeye support?

Birdeye supports review management across 200+ sites, helping businesses monitor and manage their online reputation across multiple platforms.