Top AI Tools for

👥 Customer Experience Manager (132 ai tools)

ThumbsUp is a comprehensive feedback management platform that helps businesses collect, analyze, and act on user feedback using AI-powered insights, sentiment analysis, and keyword trend tracking.

• Freemium
• From 39$

Big Sur AI provides an AI Sales Agent that delivers personalized in-store shopping experiences online, helping e-commerce businesses increase conversion rates through 24/7 real-time assistance.

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Quant is an advanced AI agent platform that leverages machine learning to revolutionize customer interactions and deliver actionable business insights through comprehensive analysis of customer conversations.

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Tracardi is an affordable, open-source Customer Data Platform (CDP) that unifies customer data from multiple sources, enabling real-time processing and personalized customer engagement without requiring coding expertise.

• Freemium

Velaris is an AI-powered customer success platform that helps teams understand customers, streamline operations, and automate manual work through analytics, success plans, collaboration tools, and automations.

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Personetics is an AI-powered financial data analytics platform that helps banks deliver personalized customer experiences, automated savings journeys, and intelligent money management solutions.

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Convas is a customer feedback management platform that helps SaaS companies and startups gather, organize, and prioritize customer feedback to build better products and maintain stronger customer relationships.

• Freemium
• From 15$

Replio is an AI-powered platform that converts traditional surveys into dynamic conversational interviews, enabling efficient research, automated analysis, and scalable customer feedback collection.

• Free Trial
• From 40$

ChoiceChaser is an AI-powered feature mining platform that analyzes user feedback across multiple channels to help product teams identify and prioritize the most valuable features to build next.

• Freemium

Canonical Chat Voice provides enterprise-grade monitoring and analytics for Voice AI agents, helping businesses understand call journeys and identify failure points through real-time alerts.

• Freemium

Command.ai is an enterprise platform offering AI-guided nudges and support solutions, combining product tours, surveys, and intelligent customer support features with advanced personalization capabilities.

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unSurvey is an AI-powered research platform that conducts human-like interviews across multiple languages and modalities, offering automated analysis and real-time insights for customer research.

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Tagado enables data-driven organizations to leverage unstructured customer feedback and proactively convert them into a real-time understanding of customer perception. It offers a holistic solution to track and analyze customer feedback from various sources.

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Faraday is an AI-powered platform that enables data science and engineering teams to build predictive customer experiences through automated machine learning, data integration, and deployment solutions.

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Skyla is an AI-powered customer support chatbot exclusively designed for Shopify merchants, offering 24/7 customer service with GPT-4 technology and seamless store integration.

• Freemium
• From 49$

Reviewik is an AI-powered customer feedback analysis tool that helps businesses understand user sentiment, identify pain points, and track feature requests through automated email support analysis.

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Supascout is an AI-powered tool that analyzes app store reviews to help developers and businesses understand user needs and frustrations through actionable insights.

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Growcado is a comprehensive personalization platform that combines headless CMS capabilities with customer behavior tracking and segmentation to deliver tailored content experiences that boost engagement and drive conversions.

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Sprig AI captures and analyzes product experience data in real-time, surfacing actionable insights for smarter, faster product decisions.

• Freemium

Eclipse AI is a comprehensive AI-powered customer feedback analytics platform that unifies feedback from multiple sources and generates actionable insights for improved customer experience.

• Freemium
• From 171$

Boutiq is an AI-powered video shopping platform for Shopify stores that brings personal, human-touch retail experiences to eCommerce through live video calls and clienteling features.

• Paid
• From 90$

Swirl uses AI to enhance e-commerce conversions by providing an interactive video experience, including AI-powered product specialists and user-generated video reviews.

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Echurn is an AI-powered SaaS retention platform that helps businesses understand customer cancellations and prevent churn through customized offers and data-driven insights.

• Freemium
• From 9$

Stylo Assist is an AI-powered solution that helps customer service teams automate and optimize their Zendesk ticket responses, offering multilingual support and smart ticket resolution capabilities.

• Paid
• From 15$

Churn360 is an AI-powered customer success platform designed for B2B SaaS companies that transforms data into actionable insights to reduce churn and improve customer retention.

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Qualli is an AI-powered feedback management platform that combines survey tools with automated feedback analysis, helping businesses collect and organize customer insights across multiple channels.

• Freemium
• From 199$

ChatBees is an AI-powered customer support platform that builds Knowledge Graphs from historical tickets and internal knowledge bases to automate and reduce ticket resolution time by up to 52%.

• Usage Based
• From 49$

Emplifi is an AI-powered social media management platform that helps brands streamline operations, increase engagement, and drive revenue through unified marketing, commerce, and customer care solutions.

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Divinate is an AI-powered platform that streamlines user research analysis by automatically transcribing, tagging, and extracting themes from research sessions, helping teams make better product decisions faster.

• Freemium
• From 30$

Monocle is an AI-powered platform that helps brands optimize their incentive strategies through personalized offers, increasing revenue by up to 30% through smart, data-driven personalization.

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FindOurView is an AI-powered platform that analyzes interview transcripts, evaluates hypotheses, and facilitates team collaboration through chat-based insights, enabling efficient customer discovery and decision-making.

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Voxpopme is an AI-powered qualitative research platform that combines video surveys, live interviews, and UX research tools to deliver insights 60x faster at 3% of traditional costs.

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Cast.app is an AI-powered customer success automation platform that enables businesses to scale their customer success operations without increasing headcount, delivering personalized engagement across multiple languages and channels.

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User Evaluation is an AI-powered platform that transforms customer data into actionable insights through advanced transcription, analysis, and reporting tools, supporting 57+ languages and multiple data formats.

• Freemium
• From 19$

Qvantify is an AI-powered interview platform that automates customer feedback collection through deep, conversational interviews, supporting multiple languages and providing rich qualitative insights at scale.

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Enalito is an AI-powered ecommerce marketing platform that combines personalization, automation, and analytics to boost sales and enhance customer engagement through smart segmentation and omnichannel marketing.

• Freemium

Rargus is an AI-powered platform that transforms customer feedback from multiple channels into actionable insights, helping businesses build better products and improve customer satisfaction.

• Freemium
• From 499$

Made With Intent provides automated insight into every visitor's intent, enabling online retailers to adapt experiences and influence purchase intent by an average of 24%.

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Uini is an AI-powered user feedback platform that automatically generates questions, conducts intelligent follow-ups, and delivers actionable insights through a lightweight website widget.

• Freemium

[24]7.ai provides an AI-powered omnichannel CX platform, the [24]7 Engagement Cloud, designed to enhance customer interactions and improve contact center performance.

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OfferFit is an AI testing platform that replaces traditional A/B testing with reinforcement learning to deliver personalized marketing decisions at scale.

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QueryX translates natural language into SQL queries, providing a seamless interface for data exploration and analysis. It's designed to enhance operational efficiency and decision-making across various industries.

• Freemium

Sentavis is an AI-powered sentiment analysis platform that aggregates and analyzes customer feedback across multiple platforms to provide actionable business insights and recommendations.

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Thematic is an AI-powered platform that analyzes open-ended text feedback, transforming it into actionable insights to improve customer experience and drive business growth.

• Free Trial

Spatial is an AI-powered platform that enables dynamic, interactive surveys and interviews for product feedback, customer discovery, and usability testing with real-time insights and analysis.

• Freemium
• From 100$

Hubble is an all-in-one user research platform that enables teams to collect user insights throughout the product development cycle, offering unmoderated research, participant recruitment, and in-product surveys with access to over 4 million participants across 150 countries.

• Freemium
• From 95$

RevAI is an AI-powered platform that analyzes customer reviews and feedback using natural language processing to extract meaningful insights, identify trends, and perform sentiment analysis.

• Freemium
• From 10$

SocialHub.AI is an integrated marketing cloud platform that combines CRM, CDP, and MA capabilities using AI-Agents, Cloud-Native, and Web3 technologies to enhance brand-consumer interactions across multiple channels.

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Frame AI is an enterprise platform that transforms unstructured customer data like calls, emails, and chat transcripts into actionable intelligence using advanced AI and natural language processing.

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EdgeTier is an AI-powered conversation intelligence platform that helps customer support teams improve their service quality through real-time message analysis, anomaly detection, and agent coaching.

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