Top AI tools for Customer Experience Manager

Enterpret is a customer feedback intelligence platform that automatically unifies and categorizes feedback to capture the Voice of the Customer, helping companies build products customers love and drive revenue.

• Contact for Pricing

Tracardi is an affordable, open-source Customer Data Platform (CDP) that unifies customer data from multiple sources, enabling real-time processing and personalized customer engagement without requiring coding expertise.

• Freemium

VoiceBase offers AI-powered speech analytics solutions to transcribe and analyze call center interactions, providing insights for customer experience improvement, sales optimization, and compliance.

• Paid
• From 250$

Journify offers a unified platform to visualize customer journey performance across all touchpoints using AI for simplified data connection and actionable insights.

• Freemium
• From 250$

Sunrise AI is an enterprise-focused customer success platform that uses AI to boost retention, reduce churn, and optimize revenue by providing actionable insights and tailored playbooks for Customer Success Managers.

• Contact for Pricing

Pulse Insights provides enterprises with advanced customer feedback solutions featuring contextual microsurveys embedded within digital experiences for high-volume, actionable insights.

• Contact for Pricing

TAWNY is a pioneering AI-based video analytics company that combines people flow, emotion, and attention data to analyze human behavior in real-time using camera hardware.

• Contact for Pricing

My AskAI is a comprehensive AI customer support solution that creates customized support agents capable of handling customer queries automatically, integrating with existing tools like Zendesk and Intercom while reducing support costs and response times.

• Freemium
• From 60$

INSTANDA is a cloud-native, API-first, no-code insurance platform that empowers insurers to rapidly design, launch, and manage hyper-personalized products with enhanced operational efficiency and flexibility.

• Contact for Pricing

QueryPal Resolve is an AI-powered customer support solution that provides instant ticket resolution by automatically generating referenced draft responses within Zendesk, Freshdesk, and Intercom platforms.

• Usage Based
• From 499$

Wizu is an AI-powered conversational survey platform that enhances customer feedback collection through intelligent follow-up questions, increased engagement rates, and comprehensive data analysis capabilities.

• Freemium
• From 29$

Monocle is an AI-powered platform that helps brands optimize their incentive strategies through personalized offers, increasing revenue by up to 30% through smart, data-driven personalization.

• Contact for Pricing

Rosetta.ai is an AI-powered e-commerce personalization platform that helps businesses enhance customer engagement through personalized recommendations, automated marketing, and advanced analytics.

• Freemium

FrontRace leverages AI analytics to provide actionable sales, retention, and workflow insights from live business data, helping organizations optimize performance and drive revenue growth.

• Contact for Pricing

Faraday is an AI-powered platform that enables data science and engineering teams to build predictive customer experiences through automated machine learning, data integration, and deployment solutions.

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DataOrb is an AI-powered platform designed to transform customer interactions into revenue growth opportunities by leveraging AI for deep analysis across customer touchpoints.

• Contact for Pricing

Liberate is an AI-powered voice solution that transforms customer service through automated, multilingual call handling and claims processing, enabling 24/7 support with human-like conversations.

• Contact for Pricing

ThumbsUp is a comprehensive feedback management platform that helps businesses collect, analyze, and act on user feedback using AI-powered insights, sentiment analysis, and keyword trend tracking.

• Freemium
• From 39$

Antavo is an AI-powered loyalty platform designed to help businesses build and manage sophisticated customer loyalty programs, enhancing retention and engagement.

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SMG Ignite is an AI-native platform that empowers brands to transform customer, employee, and brand experiences through real-time insights and strategic recommendations. Designed for restaurants, retail, hospitality, and more, Ignite enables data-driven decisions across the entire experience journey.

• Contact for Pricing

The Rx Platform™ leverages AI to help brands proactively manage their reputation, predict potential PR crises, and foster genuine customer connections through empathy, honesty, and authentic investment.

• Paid
• From 500$

Lina Chat is an AI-powered customer support solution that converts support documentation into intelligent chatbots, providing 24/7 automated customer assistance and instant responses to common queries.

• Freemium
• From 20$

Octane AI is a powerful quiz platform for Shopify stores that helps collect zero-party data, recommend products, and personalize marketing through interactive quizzes and surveys. The platform integrates with major e-commerce tools to drive higher conversions and AOV.

• Freemium
• From 50$

BotDistrikt is a comprehensive chatbot platform that enables businesses to create AI-powered, personality-driven virtual assistants for customer engagement and lead qualification, handling over 25 million conversations monthly.

• Contact for Pricing

AttentionKart is an AI-powered analytics platform that provides real-time customer behavior insights and emotion monitoring for retail, automotive, educational, and workspace environments.

• Paid
• From 35$

RealFeedback is an AI-powered chatbot solution that helps businesses collect and analyze user feedback through natural conversations, providing actionable insights and satisfaction tracking to improve user experiences.

• Freemium
• From 29$

Notably AI is an end-to-end AI research platform that helps teams transform qualitative data into actionable insights through AI-powered analysis, automated workflows, and collaborative research tools.

• Freemium
• From 25$

Splutter AI is a no-code AI chatbot platform that enables businesses to create custom, generative AI-powered chatbots in minutes. It offers support, marketing, and sales automation capabilities with multiple data source integration options.

• Free Trial

Coconut Software delivers streamlined appointment scheduling, lobby management, and advisor optimization for banks and credit unions, enhancing operational efficiency and customer experience.

• Contact for Pricing

DocuStack.ai is an enterprise-ready AI platform that provides custom-built AI agents to transform customer interactions and business workflows with no-code deployment options.

• Paid
• From 399$

unSurvey is an AI-powered research platform that conducts human-like interviews across multiple languages and modalities, offering automated analysis and real-time insights for customer research.

• Contact for Pricing

Tomato.ai is an AI-powered voice filter that clarifies offshore agent voices in real-time through accent neutralization and noise cancellation, aiming to improve customer satisfaction (CSAT) and sales metrics for call centers.

• Free Trial
• From 7$

Eagle Eye empowers businesses to deliver real-time, personalized marketing and loyalty experiences across multiple channels using advanced AI-driven solutions.

• Contact for Pricing

Vibe Scan is an AI-powered brand reputation monitoring tool that uses ChatGPT to track and analyze online brand perception, providing detailed sentiment analysis and actionable insights.

• Contact for Pricing

EdgeTier is an AI-powered conversation intelligence platform that helps customer support teams improve their service quality through real-time message analysis, anomaly detection, and agent coaching.

• Contact for Pricing

Repustate offers advanced sentiment analysis, video analysis, and semantic search capabilities across multiple languages to understand customer, employee, and patient feedback.

• Free Trial
• From 199$

SurveyWand is an AI-powered survey platform that instantly creates research-quality surveys and automatically analyzes responses using machine learning techniques, providing actionable recommendations through email.

• Paid
• From 99$

Jinnee is an AI-powered virtual financial advisor that provides 24/7 customer support for fintech companies, handling customer inquiries, offering personalized banking services, and providing automated support solutions.

• Contact for Pricing

Dealer Spike delivers digital marketing, website, and inventory management solutions, helping dealerships attract more leads and increase sales across multiple industries.

• Contact for Pricing

PolyAI is an enterprise-grade voice AI platform that handles customer service calls with natural conversation abilities, resolving over 50% of calls while maintaining brand experience across multiple industries.

• Usage Based

Informizely is a customer feedback platform using AI-assisted surveys to gather insights from websites, web apps, and emails. It helps improve websites, products, services, and conversion rates through targeted feedback collection.

• Free Trial
• From 135$

WhyHive is an AI-powered data analysis platform that simplifies the process of analyzing surveys, sales data, and customer feedback through automated text analysis and intuitive chart generation.

• Freemium
• From 29$

Re-View is an AI-powered video survey platform that enables organizations to collect and analyze emotional responses through video surveys, offering automatic insights and transcription services.

• Freemium
• From 59$

Flyfish.ai provides multimodal AI search capabilities for e-commerce brands, enhancing product discovery through visual, voice, multilingual, and text search to boost digital commerce revenue.

• Contact for Pricing

Prodix leverages AI to automatically categorize and generate actionable insights from customer feedback, helping businesses improve customer experience and prioritize impactful changes.

• Contact for Pricing

Gladly is an AI-powered customer service platform that centers on people, not tickets, leading to delightful experiences and revenue growth while cutting costs.

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Reviewik is an AI-powered customer feedback analysis tool that helps businesses understand user sentiment, identify pain points, and track feature requests through automated email support analysis.

• Contact for Pricing

Ora.ai is an advanced AI-powered platform that tracks and analyzes customer mentions across multiple social platforms, providing real-time customer intelligence and competitor insights for businesses.

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Caper offers AI-powered smart shopping carts designed to deliver seamless, personalized in-store shopping experiences, increase basket sizes, and provide alternate revenue streams for retailers.

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Parliant.AI uses artificial intelligence to conduct natural, conversational surveys that gather actionable insights from customers. Its adaptive AI technology encourages honest, detailed feedback by guiding respondents through intuitive, human-like dialogues.

• Freemium
• From 49$