Best Customer Engagement AI tools
Elevate your brand's interaction game, make lasting connections, and boost customer satisfaction effortlessly.
Table of Contents
- - EchoDial
- - Pulz.io
- - Laila
- - LoopBridge
- - giosg
- - Interworky
- - Chatness
- - Customer.io
- - CEQUENS
- - ScoreApp
- - Responsly
- - Social Connector
- - Voyado
- - Klaviyo
- - Skeep
- - SmilesFlow
- - Rannkly
- - JivoChat
- - AGENT AI Chat Bot
- - BuildBetter
- - Charlie Lounge
- - Intellecta
- - Symbl.ai
- - BuzzLeads
- - CodeBaby
- - Collect.chat
- - Reputation
- - Trust
- - Supermoon
- - Superdash
- - Klink.cloud
- - Deeto
- - Gladly
- - Aiwo
- - Collab
- - Social AIde
- - resonoon
- - CloseBot
- - Infinity AI
- - Maverick
- - IntelliChat
- - Cust
- - Revscale AI
- - ChattySurvey
- - Eazy Response
- - PurplePro
- - Beyond Presence
- - Crystal
- - Aircall
- - Simulacrum AI
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EchoDial is a web application designed to enhance business communication through automated calls, SMS/MMS, emails, and AI-powered content generation for emails, social media, images, and SEO.
Pricing:PaidStarts from 50$Key Features:- Automated Calls: Send scheduled pre-recorded calls for reminders or promotions.
- Automated SMS & MMS: Engage customers instantly with automated text and multimedia messages.
- Automated Emails: Send unlimited emails to reach audiences effectively.
- AI-Generated Emails: Automate personalized email creation using AI.
- AI-Generated Social Media Posts: Create engaging social media content with AI assistance.
- AI-Generated Images: Produce images for marketing and social media using AI.
- AI-Powered SEO Tools: Generate SEO keywords and product descriptions to improve online visibility.
- AI Chat: Offers an interactive AI chat feature for communication.
Use Cases:- Automating customer outreach for marketing campaigns.
- Sending appointment reminders for service-based businesses.
- Promoting products or services via automated calls, SMS, and emails.
- Enhancing online visibility with AI-generated SEO content.
- Streamlining social media marketing with AI-created posts and images.
- Improving overall efficiency of customer communication processes.
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Pulz.io uses AI to create tailored user journeys, dynamic chat tools, and adaptive forms that enhance engagement and conversion rates. It provides real-time, personalized responses and recommendations optimized for various industries.
Pricing:FreemiumKey Features:- Real-Time, AI-Driven Recommendations: Provides immediate insights and tailored recommendations to users.
- Personalized Experiences: Delivers customized interactions that resonate deeply with the audience.
- Enhanced Engagement and Increased Conversion: Actively engages users with personalized suggestions, boosting conversion rates.
- Accurate Data Collection and Analysis: Collects precise data to understand the audience and refine outreach methods.
- Branded and Tailored Solutions: Customizes SaaS to reflect the brand and meet specific use case requirements.
- Ease of Use and Implementation: Designed for straightforward setup and management.
- Performance Analytics: Leverages A/B testing to experiment with user scenarios and optimize strategies.
Use Cases:- Real Estate Client Engagement
- Retail Customer Interaction
- SaaS Customer Support
- Travel Booking Assistance
- Public Sector Citizen Communication
- Professional Services Client Management
- Media Content Distribution
- Manufacturing Process Optimization
- Fitness and Wellness Client Interaction
- Financial Services Client Engagement
- Energy Resource Management
- Education Student Engagement
- eCommerce Product Recommendations
- Digital Marketing Lead Generation
- Consumer Goods Customer Interaction
- Communication Customer Service
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Laila is an AI-powered customer engagement platform that transforms business interactions into lasting relationships through personalized communication across multiple channels like WhatsApp, Instagram, and website widgets.
Pricing:Contact for PricingKey Features:- Deep Personalization: Creates customized interactions based on customer history and preferences
- Multi-Channel Communication: Supports WhatsApp, Instagram, website widgets, and phone calls
- Business Integration: Seamlessly connects with Phorest, Shopify, and Stripe
- Real-time Engagement: Provides instant, natural conversations across all platforms
- Automated Booking Management: Handles scheduling and appointment confirmations
Use Cases:- Beauty salon appointment scheduling
- Spa service bookings
- Customer support automation
- Lead generation and management
- Multi-location business management
- Personalized customer communication
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LoopBridge empowers your company to stay truly connected to your customers’ needs with real-time insights, automated alerts, and advanced analysis tools. Track customer satisfaction, prevent churn, and uncover upsell opportunities effortlessly.
Pricing:PaidKey Features:- Unlock Upsell Opportunities: Spot moments when customers are ready for more through smart analysis of interactions.
- Churn Prediction: Predict potential churns with high accuracy, enabling proactive steps to retain valued customers.
- Prioritize Feature Requests & Bugs: Streamline the management of feature requests and bug reports, turning customer feedback into actionable insights.
- Co-Pilot: Unlock deep customer insights with a single question, analyze trends, and understand customer needs instantly.
- Auto Markers: Automatically highlight key topics across all customer interactions.
- Customized Summaries: Define exactly what insights matter most and get tailored summaries.
- Interaction Analysis: Refine and improve customer interactions through analysis of communication patterns.
- Precise Trend Discovery: Highlights emerging themes and patterns across customer interactions.
Use Cases:- Track customer satisfaction and identify areas for improvement.
- Prevent churn by identifying at-risk customers.
- Discover upsell opportunities by analyzing customer interactions.
- Prioritize feature requests and bug fixes based on customer feedback.
- Improve customer communication through interaction analysis.
- Identify emerging trends in customer needs and preferences.
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Giosg is an enterprise-grade platform that helps businesses create conversational experiences on their websites, improving customer service, lead generation, and sales.
Pricing:Contact for PricingKey Features:- Web Personalization: Tailor website content to individual visitors.
- AI Assistants: Automate interactions and support using artificial intelligence.
- Live Chat: Engage with customers in real-time through a chat interface.
- Button Chatbots: Deploy chatbots for specific tasks and interactions.
- Video Bot: Engage customer using video content.
- Interaction Builder: Create customized interactive experiences.
- One-to-one Video: Enable personalized video calls with customers.
- Shoppable Video: Integrate e-commerce functionality within videos.
- Lead Generation Bots: Automate lead capture and qualification.
- Multi-step Forms: Simplify complex forms into manageable steps.
Use Cases:- Customer Service
- Digital Sales
- Lead Generation
- Live Shopping
- HCP Engagement
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Interworky seamlessly integrates AI chatbots into your website to boost customer satisfaction, automate support, and increase conversions.
Pricing:FreemiumStarts from 2$Key Features:- AI ChatBot: Deliver natural, human-like responses powered by advanced AI like ChatGPT, smarter than your FAQs.
- Website Content Integration: Automatically trains on your website's content, with real-time updates for instant adjustments.
- Appointment Scheduling: Let customers book appointments seamlessly, with automated reminders and follow-ups.
- Post-Visit Feedback: Collect valuable feedback with automated surveys sent via email and SMS, synced with your appointments.
- Realtime Customization: Adjust your ChatBot colors, name, profile picture and knowledge to match your brand perfectly.
- 24/7 Availability: Always ready to handle customer inquiries and bookings, even outside business hours, with access to all chat logs.
Use Cases:- Enhance customer support on a business website.
- Automate appointment scheduling for services.
- Collect customer feedback after appointments.
- Provide 24/7 availability for customer inquiries.
- Improve customer engagement through personalized interactions.
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Chatness is an Intercom alternative that provides AI-powered customer service automation, helping businesses streamline support tasks, sales, and marketing through an easy-to-integrate chatbot solution.
Pricing:Free TrialKey Features:- Lightweight Integration: Less than 150kb widget size with global CDN hosting
- User Management: Supports both anonymous and authenticated users
- Lead Generation: Automatic lead and contact collection
- File Handling: Support for images, videos and document uploads
- Analytics: User feedback and statistical tracking
- Custom Authentication: RESTful API and SDKs available
- Branding Options: Comprehensive customization features
- Multi-Platform Integration: Connects with Discord, WhatsApp, Facebook Messenger, and Google Calendar
Use Cases:- Customer Support Automation
- Lead Generation
- Sales Process Automation
- Marketing Campaign Management
- User Engagement
- Support Ticket Management
- Customer Data Collection
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Customer.io is a customer engagement platform fueled by first-party data, enabling personalized journeys across email, push, in-app, and SMS to build stronger relationships.
Pricing:Free TrialStarts from 100$Key Features:- Journeys: Craft and automate messages with a visual workflow builder and omnichannel support.
- Data Pipelines: Collect, route, and sync first-party customer data across tools and ad networks.
- Parcel: Code, preview, and collaborate on email creation with a dedicated development platform.
- Omnichannel Messaging: Engage customers via email, SMS, push, in-app messages, and ad audiences.
- Real-time Data Activation: Trigger campaigns based on unlimited profile attributes, events, or actions.
- Analytics & Testing: Monitor performance, track conversions, and optimize messaging with A/B testing.
- Reverse ETL: Sync data with data warehouses like Snowflake and Big Query.
- Custom Objects: Enhance message precision using relational data (e.g., companies, courses).
Use Cases:- Automating customer onboarding sequences.
- Sending personalized marketing campaigns based on user behavior.
- Delivering targeted promotional messages via multiple channels.
- Re-engaging inactive users with win-back campaigns.
- Syncing customer segments with advertising platforms for retargeting.
- Improving communication for billing and payment reminders.
- Managing transactional emails and notifications.
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CEQUENS provides global communication and engagement solutions, enabling businesses to connect with customers efficiently and reliably through various channels. Their AI-powered platform offers a range of tools for enhanced customer interaction and streamlined communication workflows.
Pricing:Contact for PricingKey Features:- CEQUENS Omnichannel Chat: Transform engagement with customers through seamless multichannel communications.
- CEQUENS Verification Hub: Secure your digital platforms with reliable multi-factor OTP solutions.
- CEQUENS Campaigns: Streamline workflows and connect applications with our powerful integration platform.
- CEQUENS Bots: AI-powered bots that leverage NLP and AI to automate customer interactions and enhance user experiences.
- Location Based Advertising: Reach your target audience with relevant and well-placed communications.
- Mobile Advertising: Maximize your brand's visibility and reach through strategic mobile advertising campaigns.
- CEQUENS Number Lookup: Validate and enrich customer data with our reliable phone number lookup service.
- CEQUENS TrueNorth Gateway: Ensure secure and reliable communication through our advanced messaging gateway.
- CEQUENS IVR: Enhance customer service with interactive voice response systems for efficient call handling.
- CEQUENS OmniLink Studio: Enhancing and unifying customer communications
- CEQUENS AI Agent: Empowering customers with advanced conversational AI
- SMS API: Integrate SMS messaging capabilities into your applications and services.
- WhatsApp Business API: Engage with your customers on WhatsApp and automate business interactions.
- Voice API: Elevate your communication needs with seamless voice communication.
- Push Notification API: Deliver real-time notifications to your users' devices.
Use Cases:- Digital Authentication: Multifactor authentication for secure digital transactions
- Marketing Communications: Powerful and instant marketing communications
- Customer Support: Improving customer service performance and ROI
- Intelligent Engagement: Engaging customers simply and intelligently
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ScoreApp is an AI-powered quiz marketing platform that helps businesses attract warm leads, gain customer insights, and increase sales through customizable scorecards and personalized results.
Pricing:FreemiumStarts from 39$Key Features:- AI Quiz Builder: Create complete quizzes automatically with AI assistance
- Dynamic Results Pages: Deliver personalized recommendations based on responses
- Landing Page Builder: Drag-and-drop interface for creating custom landing pages
- CRM Integration: Connect with major platforms like Hubspot, Mailchimp, and Zapier
- Multiple Question Types: Various formats including scales, multiple choice, and open text
- Custom Branding: Personalize with company logos, colors, and domains
Use Cases:- Lead Generation Campaigns
- Customer Qualification
- Marketing Assessments
- Educational Series
- Client Onboarding
- Audience Segmentation
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Responsly is an experience management platform offering tools to measure customer, employee, and product experience, all enhanced by an AI Survey Generator.
Pricing:FreemiumKey Features:- Email Surveys: Create transactional and recurring surveys.
- Website Feedback Surveys: Add surveys via embed or widget.
- Direct Link Surveys: Share surveys through a simple link.
- In-App Surveys: Integrate within web and mobile applications.
- WhatsApp Surveys: Cost-effective surveys with higher response rates.
- SMS Surveys: Reach a wide audience through SMS.
- AI Survey Generator: Create surveys with AI assistance.
- Survey Maker: Build custom surveys, forms, quizzes and tests.
Use Cases:- Measure Customer Satisfaction (CSAT)
- Analyze Customer Effort Score (CES)
- Track Net Promoter Score (NPS)
- Gauge Net Sentiment Score (NSS)
- Assess Employee NPS (eNPS)
- Evaluate Product Market Fit (PMF)
- Conduct 360-degree employee reviews
- Gather product feedback
- Streamline HR processes
- Create and share registration forms.
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Social Connector
Transform customer interactions into rewarding experiences with AI-powered engagement marketingSocial Connector is an AI-powered marketing automation platform that gamifies customer engagement through programmatic rewards, custom redemption sites, and interactive leaderboards.
Pricing:PaidStarts from 100$Key Features:- AI-Powered Automation: Intelligent reward distribution based on user actions
- Omni-Channel Integration: Seamless connection with various web2 applications
- Gamified Leaderboard: Live ranking system to showcase user achievements
- Custom Redemption Site: 24/7 accessible platform for reward redemption
- Unlimited Resources: Access to unlimited members, rewards, coins, and badges
Use Cases:- Email engagement optimization
- Customer retention programs
- User activity incentivization
- Community engagement building
- Marketing campaign automation
- Customer loyalty programs
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Voyado Customer Experience Platform connects customer data with product intelligence, enabling personalized marketing, optimized shopping experiences, and long-lasting loyalty for retail brands.
Pricing:Contact for PricingKey Features:- Customer intelligence and insights: Gain a comprehensive understanding of customer behavior and preferences.
- AI-assisted targeting and tactics: Utilize AI to identify and target the right customers with the right products.
- Automations and ready-to-use triggers: Automate marketing campaigns with pre-built triggers for various customer actions.
- Loyalty and reward management: Implement and manage loyalty programs to incentivize repeat purchases.
- Personalized site search: Enhance the online shopping experience with tailored search results.
- Automated merchandising with endless optimization: Dynamically adjust product displays based on real-time data.
- Product recommendations: Offer relevant product suggestions to individual customers.
Use Cases:- Enhance customer engagement through personalized marketing campaigns.
- Improve online conversion rates with optimized product discovery.
- Build and manage customer loyalty programs.
- Increase average order value through targeted product recommendations.
- Re-engage existing customers with personalized offers.
- Gain insights into customer behavior to refine marketing strategies.
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Klaviyo is a unified marketing automation platform that enables personalized customer experiences through email, SMS, mobile push notifications, and reviews, powered by real-time data and AI-driven insights.
Pricing:FreemiumStarts from 45$Key Features:- Customer Data Platform: Unifies and activates customer data across channels
- Multi-Channel Marketing: Integrated email, SMS, and mobile push notifications
- AI-Powered Content: Automated content generation for campaigns and responses
- Predictive Analytics: Customer behavior analysis and product recommendations
- Real-time Segmentation: Dynamic audience targeting based on customer data
- Performance Tracking: Cross-channel attribution and benchmarking
- Review Management: Collection and showcase of customer reviews
- Campaign Automation: Automated workflow creation and management
Use Cases:- E-commerce marketing automation
- Customer engagement and retention
- Personalized product recommendations
- Multi-channel marketing campaigns
- Customer review management
- Marketing performance analysis
- Customer data unification
- Automated customer communications
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Skeep uses Generative AI to create interactive quizzes that guide shoppers to the perfect products, enhancing conversions and customer engagement.
Pricing:FreeKey Features:- Automatic Quiz Generation: Generative AI scans your store, tags products, and creates customized quizzes.
- Smart Triggers: Control when and where interactive experiences are displayed on your site.
- Customer Insights: Capture leads and learn customer preferences, interests, and motivations.
- Seamless Integration: Easily integrates with existing marketing tools and campaigns.
Use Cases:- Enhance product discovery on collection pages
- Improve shopper segmentation for targeted marketing
- Boost email list subscriptions through interactive engagement
- Increase conversion rates by guiding shoppers to the right products
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SmilesFlow empowers businesses to create and embed customizable, interactive games into their blog posts and social media, boosting engagement and driving conversions.
Pricing:FreemiumStarts from 30$Key Features:- Game Customization: Tailor games to match your brand and industry with our intuitive editor.
- AI-Powered Content: Leverage AI to automatically generate engaging game content based on your input.
- Calls to Action: Add CTAs to the end of your games to convert users into customers.
- Brand Customization: Personalise games with your brand's colors, logos, and style.
- Analytics: Track the performance of your campaigns in real-time.
- Expanding Library: Offers a growing library of game types, including Pin-Drop, Hint-Guess, Map-Multi, Quiz, and Map-Select.
Use Cases:- Elevate blog content with interactive games.
- Increase social media engagement with shareable game experiences.
- Generate leads and conversions by adding CTAs to games.
- Create daily or regular interactive content for social media feeds.
- Drive known customers to a physical store by emailing locally focused games.
- Gather user insights by tracking campaign performance.
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Rannkly
Simplify customer experience. One platform for reviews, social media, marketing, and service.Rannkly is a comprehensive platform that helps businesses manage online reviews, social media, marketing campaigns, messaging, and customer support ticketing.
Pricing:FreemiumStarts from 292$Key Features:- Review Management: Collect, monitor, analyze, and respond to customer reviews.
- Social Media Management: Automate, schedule, and analyze social media activity.
- Campaign Management: Create and manage SMS, Email, and WhatsApp campaigns.
- Messaging Management: Centralized communication with a unified inbox.
- Ticketing Management: Transform feedback into support tickets.
- Website Widgets: Enhance website functionality with social widgets, reviews, chatbots, forms, and live chat.
- Rannkly Forms: Create and manage forms for data collection.
Use Cases:- Enhance online reputation by managing reviews across multiple platforms.
- Improve social media engagement and brand awareness.
- Run targeted marketing campaigns via SMS, email, and WhatsApp.
- Streamline customer communication through a unified messaging inbox.
- Efficiently manage customer support requests with a ticketing system.
- Gather customer feedback and data through customizable forms.
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JivoChat is a comprehensive communication platform that helps businesses connect with customers through live chat, social media, messengers, and phone calls. Improve customer support and increase sales with its integrated communication tools.
Pricing:FreemiumStarts from 19$Key Features:- Live Chat: Engage with website visitors in real-time.
- Mobile App Chat: Connect with customers via a dedicated mobile application.
- Chatbots: Automate responses to frequently asked questions.
- Social Media Integration: Consolidate communication from platforms like Facebook, Instagram, and Telegram.
- Messenger Integration: Connect with customers through popular messaging apps like WhatsApp and Viber.
- Telephony Plus: Manage calls and monitor voice communication quality.
- Videocalls: Offer real-time video support to customers.
- CRM Integration: Seamlessly integrate with existing CRM systems.
- Team Chats: Facilitate internal communication among team members.
- API for Developers: Embed the chat solution on your website or app using JivoChat API.
Use Cases:- Customer support across multiple channels.
- Sales lead generation and conversion.
- Internal team communication.
- Remote customer assistance via video calls.
- Automated customer service through chatbots.
- Marketing campaign management
- Centralized management of customer interactions.
- Monitoring customer service performance.
- Data security and access control.
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AGENT AI Chat Bot is an intelligent chatbot that engages visitors, qualifies leads, and drives appointment bookings 24/7, driving business growth. Developed by I Need Leads Ltd, it combines advanced natural language processing and machine learning.
Pricing:Free TrialStarts from 799$Key Features:- Intelligent Chatbots: Smart bots working in unison for efficient customer interactions.
- Personalized Interactions: Tailoring each engagement for a unique customer experience.
- Effortless Multitasking: Handling multiple queries concurrently for quick resolutions.
- Adaptive Intelligence: Smartly switching bots for seamless and empathetic interactions.
- Continuous Learning: Constantly improving by learning from interactions and feedback.
- Engagement Tools: Guiding customers with real-time recommendations, fostering loyalty.
- Precision Lead Qualification: Focus on what matters by qualifying leads accurately.
- Dynamic Prompt Control: Tailor questions based on your ideal customer.
- Cost-Effective Messaging: Reach more leads and spend less.
- Seamless CRM Integration: Qualify leads and update your CRM directly within AGENT.
- Effortless Appointment Booking: Schedule meetings on autopilot.
- AI Training: Upload documents and leverage web scraping to train the bot.
Use Cases:- Streamlining operations in e-commerce.
- Enhancing customer experiences in healthcare.
- Improving lead qualification in finance.
- Optimizing student engagement in education.
- Automating lead management and appointment booking for various businesses.
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BuildBetter is a Product Success Platform that transforms customer and team interactions into actionable insights. It helps product teams save time and make better decisions by structuring and analyzing unstructured data.
Pricing:Usage BasedStarts from 8$Key Features:- Signals: Organize customer and team interactions into searchable insights.
- Workflows: Automate report generation and task assignments directly to your inbox.
- Reports + Documents: Convert raw data into clear, concise, and cited reports.
- Integrations: Connect with popular tools like Zoom, Slack, Jira, and Salesforce.
- Unlimited Seats: All plans provide access for every member of the organization.
- AI Chat: Organization can access securely.
Use Cases:- Unify customer feedback across multiple channels.
- Automate the creation of meeting summaries and reports.
- Generate actionable insights from customer interactions.
- Streamline product development workflows.
- Improve team collaboration and decision-making.
- Reduce operational workload and increase productivity.
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Charlie Lounge is a comprehensive AI-powered platform offering business automation, marketing tools, and income opportunities through its three integrated platforms: CharlieLounge.com, CharlieLounge.io, and CharlieLounge.ai.
Pricing:FreemiumStarts from 99$Key Features:- AI Integration: Custom AI agents powered by ChatGPT and Claude
- Business Automation: CRM and customer management tools
- Marketing Suite: Social media planner and email campaign tools
- Content Creation: AI-generated visuals and social media content
- Revenue Generation: Marketplace and affiliate program
- Customer Support: 24/7 multilingual support system
- Lead Management: Missed-call-text-back feature
- Community Building: Club creation and management tools
Use Cases:- Business automation and customer management
- AI-powered marketing and content creation
- Lead generation and conversion
- Social media management and automation
- Digital product sales through marketplace
- Affiliate marketing and passive income generation
- Customer relationship management
- Reputation management and review collection
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Intellecta is an AI-powered chatbot designed for Shopify stores that enhances sales through instant, accurate, and personalized customer responses, offering real-time analytics and customer insights.
Pricing:Contact for PricingKey Features:- Instant Response: Provides immediate automated replies to customer queries
- Customizable AI Chatbot: Personalize bot personality, appearance, and actions
- Real-time Analytics: Track conversations, leads, sales, and orders
- Sentiment Analysis: Monitor and analyze customer feedback and emotions
- Human Intervention: Option for human takeover when needed
- Customer Insights: Comprehensive tracking of visits, sales, and customer issues
Use Cases:- Customer service automation
- Sales conversion optimization
- Lead generation and tracking
- Customer feedback analysis
- E-commerce support
- Customer engagement monitoring
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Symbl.ai
Empathetic & adaptive AI Agents for CX that generate actionable insights, streamline interactions, and elevate customer satisfactionSymbl.ai provides AI agents for customer experience (CX) that offer actionable insights, streamline interactions, and improve customer satisfaction. Features include intelligent voice agents, call scoring, real-time assist, and unified analytics.
Pricing:FreemiumKey Features:- Intelligent Voice Agents: Understand context and drive actions for a competitive edge.
- Call Scoring: Gen-AI powered, low-code API to evaluate participant performance and call quality at scale.
- Real-Time Assist: Dynamic and context-sensitive guidance to help agents stay on track.
- Unified Analytics: Unlock Actionable Insights to Boost Business Performance.
- Live Sentiment Analysis: Analyze and measure a speaker’s expressed feeling or enthusiasm about a specific topic.
- Real time alerts for Compliance: Receive real-time alerts on any gaps in adherence to compliance policy or regulations during conversations.
Use Cases:- 24/7 Customer Support
- Automated Call Scoring
- Real-Time Agent Assistance
- Unified Customer Experience Analytics
- Call Center Workflow Automation
- Agent Training and Coaching
- Compliance Monitoring
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BuzzLeads is a comprehensive sales and marketing CRM platform designed to help small businesses drive revenue by converting leads into sales and automating follow-ups.
Pricing:Free TrialStarts from 99$Key Features:- Sales CRM: All customer data, organized. Sales automation that drives deals forward.
- Appointment Setting System: Trigger automated personalized messages based on customer actions and send automated follow-ups.
- 2-Way Text & Email Messaging: Message prospects or customers via text messages & email to set or confirm appointments. Automatically.
- Reputation Management: Get new reviews, manage them and promote them across the web.
- Website Builder: Clean drag-and-drop interface to create one or multiple-page websites.
- Landing Page Builder: Quickly create landing pages with the intelligent drag-and-drop tool.
- Workflow Automation: The workflow tool makes the creation of marketing campaigns straightforward and places most of it on autopilot.
- Social Post Planner: Create and schedule your content inside social planner for Facebook, Instagram, GMB, Linkedin, Twitter & Tik Tok.
Use Cases:- Automating lead follow-up and appointment booking
- Managing customer interactions and sales pipelines
- Creating and managing marketing campaigns through multiple channels
- Building websites, landing pages, and sales funnels
- Managing online reputation and gathering customer reviews
- Tracking sales and marketing performance through detailed analytics
- Centralizing communication with leads and customers
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CodeBaby offers AI-powered avatars to revolutionize customer experience. These emotionally intelligent avatars provide personalized interactions and support across various industries.
Pricing:Contact for PricingKey Features:- Accessibility: WCAG-compliant avatars with scalable text, conversation transcripts, and audio controls.
- Animation: Animated characters with intuitive UIs, conveying empathy and trust.
- Personalization: Contextual awareness, integrated technology, and memory functions enable tailored interactions.
- Video Output: MP4 and transparent WebM video integration for static content enhancement.
- Conversational AI: Handles repetitive tasks, answers common queries, and guides customers.
- Speech: Avatars speak with clarity, delivering your message effectively.
- Choice: Customize avatars to align with your brand identity.
Use Cases:- Enhance customer service with personalized support.
- Provide educational assistance from pre-K to corporate training.
- Offer scalable care and support in healthcare.
- Elevate guest experiences in hospitality as concierges and booking assistants.
- Assist e-commerce and in-store customers with product recommendations.
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Collect.chat is a chatbot platform that helps businesses generate more leads, book appointments, and engage customers through interactive website chat forms. It requires no coding and integrates with popular apps.
Pricing:FreemiumStarts from 24$Key Features:- Drag & drop builder: Easily create and customize chatbots without coding.
- Meeting booking: Schedule appointments directly through the chatbot.
- Lead generation: Capture leads effectively with interactive conversations.
- 24x7 Availability: Collect data and engage visitors around the clock.
- Integrations: Connect with apps like Salesforce, Mailchimp, and Slack.
- Website Widget: Easily embed chatbot on any page of your websites.
- Chatbot page: Share chatbot using page links.
- Campaign tracking: Track the performance of chatbot campaigns.
Use Cases:- Generating leads on a company website.
- Booking appointments for services or consultations.
- Collecting customer feedback and suggestions.
- Conducting surveys.
- Improving website engagement.
- Automating customer support inquiries.
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Reputation is a comprehensive reputation performance platform that provides businesses with a single source of truth for consumer feedback and actionable insights.
Pricing:Contact for PricingKey Features:- Business Listings: Increase visibility, guarantee accuracy, and achieve higher conversion.
- Reviews & Review Booster: Track, manage and respond to reviews in one place.
- Surveys: Build and send surveys on the sites you care about.
- Social Suite: Listen, like and respond to posts in one central location.
- Location Pages: Get found and convert more customers at all your locations.
- Insights: Understand sentiment, analyze feedback and take action with text analytics.
- Inbox: Win sales and loyalty to your business via popular messaging services.
- Actions: The best help desk ticketing software for any size business.
- Competitive Intelligence: Analyze competitors’ ratings & reviews, compare performance and identify new opportunities.
- Integrations: Activate the power of feedback data across your tech stack.
Use Cases:- Increase leads, visibility and new customers for dealerships, groups and OEM brands.
- Improve guest satisfaction and your brand’s online presence.
- Attract, convert and retain customers across all store locations.
- Increase resident satisfaction and drive occupancy rates across all properties.
- Improve consumer trust by learning from competitive data and consumer feedback.
- Ensure exceptional patient experience across all locations.
- Ensure quality senior care experiences by leveraging feedback data.
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Trust streamlines the process of collecting and displaying video testimonials. It helps businesses increase conversions by showcasing authentic customer feedback.
Pricing:Free TrialStarts from 49$Key Features:- Interactive Forms: Create step-by-step text or video questions for detailed customer responses.
- Smart Forms: Build customized landing pages for testimonial requests.
- Teleprompter: Help clients deliver clear and concise video testimonials with a script.
- Dashboard: Manage all aspects of testimonial collection, creation, and display.
- Video Transcription & Subtitles: Automatically transcribe videos and generate subtitles.
- In-app Video Editor: Edit videos directly within the platform.
- Import Reviews: Consolidate reviews from platforms like Google My Business, Trustpilot, and more.
- Widgets & Pop-ups: Display testimonials with customizable widgets and pop-ups.
- Rich Snippet: Enhance online visibility with Google star ratings in testimonials.
Use Cases:- Collecting video testimonials from satisfied customers.
- Displaying customer reviews on a website to build trust.
- Improving website conversion rates through social proof.
- Gathering customer feedback through interactive surveys.
- Importing existing reviews from external platforms.
- Generating subtitles for video testimonials to improve accessibility.
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Supermoon is an AI-powered customer support platform that combines shared inbox, live chat, and smart contact forms to help businesses save time and improve customer service efficiency.
Pricing:PaidStarts from 19$Key Features:- AI Smart Reply: Automated message drafting and suggestions across channels
- Omnichannel Inbox: Unified management of all customer communications
- Smart Contact Form: AI-powered form reducing ticket volume by 70%
- Live Chat Integration: Seamless website chat with AI assistance
- Shopify Integration: Direct access to order data and customer information
- Sentiment Analysis: AI-powered detection of customer sentiment
- Team Collaboration: Internal chat and communication tools
- CRM Integration: Customer information management and storage
Use Cases:- Customer support automation
- E-commerce customer service
- Multi-channel support management
- Customer inquiry resolution
- Team collaboration
- Customer data management
- Support ticket reduction
- Social media customer service
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Superdash provides drag-and-drop modules for voice and text AI agents, enabling businesses to build custom communication infrastructure.
Pricing:Contact for PricingKey Features:- Fast Response Time: 500ms latency and infrastructure resembling human-like response handling.
- Smart Turn-Taking: Intelligent recognition of speech cues to determine when to speak and listen.
- Human-like Interruption Handling: Gracefully manages interruptions, maintaining natural conversation flow.
- Naturalistic Interaction: Advanced engine delivers lifelike interactions.
- Backchanneling: Enhanced conversational dynamics through automatic acknowledgments and prompts.
- Seamless Integrations: Connects with various tools for easy automation and synchronization.
Use Cases:- Automated lead engagement and qualification.
- Automated customer follow-ups.
- Creating custom SMS-based workflows.
- Providing customer support and escalation workflows.
- Helping customers understand product offerings.
- Setting up enterprise demos.
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Klink.cloud is a comprehensive customer engagement platform that unifies phone calls, social media channels, SMS, email, video calls, tickets, and CRM in a single dashboard, enabling businesses to manage all customer interactions efficiently.
Pricing:FreemiumStarts from 23$Key Features:- Unified Team Inbox: Consolidate all customer interactions in one organized dashboard
- Multi-Channel Support: Integrate phone, social media, SMS, email, and video communications
- Automated Routing: Smart workflow automation for efficient customer inquiry handling
- Call Management: Complete suite of call recording, monitoring, and analytics tools
- CRM Integration: Seamless integration with major CRM platforms and custom APIs
- Analytics Dashboard: Comprehensive reporting and performance tracking capabilities
- Virtual Phone Numbers: Access to numbers from 80+ countries
- Workflow Automation: Rules-based routing and automated case management
Use Cases:- Customer Support Centers
- BPO & Outsourcing Operations
- Inhouse Contact Centers
- Insurance Customer Service
- Healthcare Communication Management
- Banking & Financial Services Support
- Retail & E-commerce Customer Care
- Multi-location Business Communication
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Deeto is a comprehensive platform designed to leverage customer experiences, connecting prospects with verified users to boost sales and enhance marketing strategies.
Pricing:Contact for PricingKey Features:- Smart Matching: Advanced algorithm enhances prospect-reference engagements.
- Real-time notifications: Immediate updates keep the sales process informed and dynamic.
- Rewards System: Shows appreciation to participating customers, boosting engagement.
Use Cases:- Sales acceleration by connecting prospects with credible customer references.
- Marketing enrichment through authentic customer endorsements.
- Customer Advocacy by promoting a network of engaged, rewarding brand advocates.
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Gladly is an AI-powered customer service platform that centers on people, not tickets, leading to delightful experiences and revenue growth while cutting costs.
Pricing:Contact for PricingKey Features:- People Match®: Intelligently routes customers to the best-suited agent based on various factors.
- Customer Profile: Provides a comprehensive view of each customer's history and interactions.
- Conversation Timeline: Displays all customer interactions across all channels in a single, chronological view.
- Answers: AI-powered knowledge base that provides agents with quick answers to customer inquiries.
- Task Management: Streamlines workflows and ensures efficient handling of customer requests.
- All Channels Built-in: Seamlessly integrates voice, email, SMS, live chat, and social media.
- Insights: Offers real-time data and analytics to monitor performance and identify areas for improvement.
- Personalized Self-Service: Empowers customers to find answers and resolve issues independently.
- Payments: Facilitate transactions directly within the platform.
Use Cases:- Improving customer satisfaction by providing personalized and efficient support.
- Increasing agent productivity by centralizing communication and automating tasks.
- Reducing operational costs by streamlining workflows and eliminating redundant tasks.
- Boosting revenue by converting customer loyalty into sales.
- Enhancing self-service options for customers.
- Gaining real-time insights into customer service performance.
- Integrating with popular platforms like Shopify, Medallia, and Klaviyo.
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Aiwo is an AI-powered platform that analyzes customer contacts across all channels to identify and eliminate unnecessary interactions, improving efficiency and customer experience.
Pricing:Contact for PricingKey Features:- Real-time AI-powered Analysis: Conducts real-time analysis of customer contacts across all channels.
- Root Cause Identification: Identifies and tracks the root causes of unnecessary customer contacts.
- Cost Savings Identification: Highlights the direct costs associated with customer issues.
- Multi-Channel Integration: Converts multi-channel customer interaction data into valuable insights.
- Operational Issue Discovery: Discovers operational issues that lead to unnecessary customer contacts.
- Issue Ownership Assignment: Assigns customer issues to the appropriate business units for efficient handling.
Use Cases:- Improve customer service efficiency by addressing common issues proactively.
- Transform customer journey processes by leveraging insights from customer interactions.
- Track and report the success of business development initiatives with real-time data.
- Prioritize development actions based on their direct impact on cost savings and customer satisfaction.
- Enhance collaboration across different business units with objective customer data.
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Collab is a comprehensive contact center software solution that provides omnichannel customer service capabilities with AI integration, CRM connectivity, and data-driven insights to enhance customer experiences and employee engagement.
Pricing:Contact for PricingKey Features:- Omnichannel Communication: Unified management of multiple customer interaction channels
- AI Integration: Conversational AI and automated workflow capabilities
- CRM Connectivity: Seamless integration with existing CRM systems
- Data Analytics: Advanced reporting and insights generation
- Workforce Optimization: Tools for agent productivity and performance management
- Speech Analytics: Quality monitoring and conversation analysis
- Gamification: Employee engagement and performance improvement tools
- Cloud Architecture: Scalable and flexible deployment options
Use Cases:- Customer Service Centers
- Government Citizen Services
- Insurance Customer Support
- Telecommunications Service
- Financial Services Support
- Business Process Outsourcing
- Enterprise Communications
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Social AIde is an AI-powered tool that helps businesses generate personalized social media comments and replies. It ensures quick, brand-consistent engagement, exclusively on iPhone.
Pricing:PaidStarts from 5$Key Features:- Lightning-Fast Responses: Generate thoughtful, personalized responses to comments and reviews in seconds.
- Brand Voice Perfect: AI learns your unique communication style to maintain consistent brand voice.
- Build Real Connections: Create meaningful engagement that turns followers into loyal customers.
- Instant Customization: Personalize the app to match your unique voice.
- Smart, Tailored Suggestions: Generates three precision-crafted reply options.
Use Cases:- Responding to customer comments and reviews on social media.
- Maintaining consistent brand voice across all social media platforms.
- Increasing customer engagement and satisfaction.
- Saving time on social media interactions.
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resonoon is a platform that allows you to create AI-powered managers for customer service automation in just 30 minutes, without requiring any technical skills. Pay only for customer interactions, boosting efficiency and revenue.
Pricing:FreemiumKey Features:- No-Code AI Builder: Create AI managers in 30 minutes without technical skills.
- Pay-Per-Engagement: Only pay when the bot interacts with customers.
- Multi-Platform Integration: Integrate bots into various instant messengers and websites.
- 24/7 Availability: Handle customer inquiries around the clock.
- Cost Savings: Reduce staffing and training expenses by up to 80%.
- Revenue Increase: Enhance income and improve deal conversion rates through automated initial interactions.
Use Cases:- Automating initial customer interactions
- Handling customer inquiries 24/7
- Reducing call-center workload
- Optimizing customer service staffing
- Improving lead capture and conversion
- Integrating customer service across multiple communication channels
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CloseBot is an AI-powered chatbot platform that helps businesses automate lead qualification and appointment booking with conversational AI, featuring drag-and-drop bot building and seamless CRM integration.
Pricing:FreemiumStarts from 64$Key Features:- Drag-and-Drop Builder: Easy bot creation without coding
- Appointment Management: Automated booking and rescheduling capabilities
- CRM Integration: Seamless connection with major CRM platforms
- Human-like Interactions: Intentional typos and mood detection
- Multi-Account Support: Connect unlimited sub-accounts
- High Reliability: 99.8% uptime with AI backup models
- Analytics: Weekly email reports and enhanced analytics
- White Label Options: Available for Super Users
Use Cases:- Lead qualification automation
- 24/7 appointment scheduling
- Customer support automation
- Sales pipeline management
- Lead follow-up automation
- Agency client management
- Real estate lead qualification
- Business scaling automation
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Infinity AI is a comprehensive AI system offering personalized sales assistance, 24/7 lead generation, and scalable customer support to help e-commerce businesses increase conversions and improve customer engagement.
Pricing:Free TrialStarts from 97$Key Features:- Personalized Sales Assistance: Real-time customer engagement with product recommendations
- 24/7 Lead Generation: Round-the-clock visitor engagement and lead capture
- Scalable Customer Support: Simultaneous handling of thousands of customer conversations
- Custom AI Training: Tailored system understanding of products and services
- Website Integration: Simple code implementation for instant deployment
- Content Management: File upload capability for custom knowledge base
- Brand Voice Customization: AI responses aligned with company tone
- Multi-Channel Support: Comprehensive customer service across platforms
Use Cases:- E-commerce sales automation
- Customer support automation
- Lead generation and capture
- Product recommendations
- Customer inquiry handling
- Sales conversion optimization
- Customer engagement enhancement
- Business scaling support
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Maverick is an AI-powered video personalization platform that helps ecommerce stores create customized video experiences for their customers, delivering 5X higher engagement rates and 20% more repeat purchases.
Pricing:PaidStarts from 200$Key Features:- AI Video Personalization: Record once and automatically personalize for all customers
- Multi-channel Integration: Compatible with major ESPs like Klaviyo and Omnisend
- Branded Landing Pages: Custom video pages with company branding
- Analytics Dashboard: Track engagement and conversion metrics
- Automated Delivery: Seamless integration with email and SMS marketing platforms
- No-code Setup: Easy installation through Shopify app with no engineering required
Use Cases:- Post-purchase thank you messages
- Abandoned cart recovery
- Welcome series for new subscribers
- Customer retention campaigns
- Brand engagement enhancement
- Subscription enrollment promotion
- Customer service personalization
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IntelliChat is an AI-powered chatbot that provides 24/7 customer support, engages website visitors, answers questions, and boosts conversions.
Pricing:FreemiumStarts from 19$Key Features:- Lightning-Fast Setup: Get started in minutes with a hassle-free signup process.
- AI-Powered Conversations: Engages visitors and answer questions with AI.
- Customizable Appearance: Personalize your chatbot to align with your brand.
- Easy Integration: Add a simple code snippet to your website.
- 24/7 Support: Provide round-the-clock assistance to your website visitors.
Use Cases:- Enhance customer service on e-commerce platforms.
- Provide instant answers to frequently asked questions.
- Boost website engagement and conversion rates.
- Offer 24/7 support without human intervention.
- Gather customer interaction Data.
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Cust is an AI-powered customer success management (CSM) platform that enables CSMs to serve more customers, better. It leverages AI agents to enhance customer interactions and automate tasks.
Pricing:PaidStarts from 400$Key Features:- Research Customers: AI agents research customers to understand their needs and behaviors.
- Recommend Next Best Actions: AI provides suggestions for optimal customer interactions.
- One-Click Execution: CSMs can execute recommended actions with a single click.
- Conversational Insights: Extracts key information from customer conversations.
- Automated Data Entry: Automates data entry to save time and reduce errors.
- Onboarding Play: Guides customers through account setup and defines success metrics.
- Activation Play: Ensures first product usage and 'Aha!' moment.
- Feedback Play: Gathers feedback, forecasts usage, and segments customers.
- QBR Play: Reviews business, confirms value, and checks for upsell opportunities.
- Sales Plays: Includes playbooks for upsells, renewals, and churn recovery.
Use Cases:- Enhance customer onboarding and activation
- Gather and analyze customer feedback
- Automate routine customer success tasks
- Proactively manage customer relationships
- Identify upsell and cross-sell opportunities
- Improve customer retention and reduce churn
- Re-engage dormant customers
- Segment customers based on conversational insights
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Revscale AI is a comprehensive AI-powered platform that combines intelligent agents for inbound lead management, outbound sales, and customer support, creating unified customer experiences across all touchpoints.
Pricing:Contact for PricingKey Features:- AI Agent Integration: Unified team of AI agents working together across all customer touchpoints
- Multi-Channel Communication: Engagement across email, LinkedIn, SMS, and social platforms
- Anonymous Visitor Tracking: Pixel-based identification and engagement with website visitors
- Intelligent Lead Qualification: Automated qualification and routing system
- Automated Campaign Management: AI-driven outreach with personalized follow-ups
- Real-time Analytics: Comprehensive tracking and performance optimization
- Custom Knowledge Base: AI-powered support system with tailored responses
- CRM Integration: Seamless synchronization with existing systems
Use Cases:- Inbound Lead Management
- Sales Team Automation
- Customer Support Operations
- Franchise Development
- Recruiting Process Automation
- Multi-location Business Management
- Lead Generation Campaigns
- Customer Experience Enhancement
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ChattySurvey is an AI-powered survey tool that transforms traditional surveys into engaging conversations, delivering 10x more responses and actionable insights through personalized follow-ups.
Pricing:FreemiumStarts from 99$Key Features:- AI-Generated Follow-ups: Personalizes questions based on user responses
- Template Automation: Pre-built and optimized survey templates
- Advanced Analytics: Provides actionable insights and recommendations
- Custom Branding: Ability to customize survey appearance
- Team Collaboration: Multiple team member access and management
- CRM Integration: Connects with existing customer relationship tools
- Multi-language Support: Available in English, Spanish, and Italian
Use Cases:- Customer satisfaction measurement
- Product market fit analysis
- Net Promoter Score tracking
- Customer experience improvement
- Product development feedback
- Marketing strategy optimization
- Customer service enhancement
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Eazy Response helps businesses understand user needs and drive growth by gathering and analyzing user feedback with simple, customizable quizzes and AI-powered analytics.
Pricing:PaidStarts from 25$Key Features:- Emoji-Based Responses: Engage users with familiar and intuitive emoji reactions.
- Customizable Questions: Tailor questions to gather specific feedback relevant to your needs.
- Simple Integration: No-code setup with a one-line installation for quick integration.
- Multiple Quizzes: Run up to 5 quizzes across your website for comprehensive insights.
- AI-Powered Analytics: Leverage AI for advanced data analysis of user feedback.
- Cross-Platform Compatibility: Works seamlessly with Shopify, WordPress, Next.js, HTML & JS websites, and any platform with head tag access.
Use Cases:- Gathering feedback on new features.
- Measuring user satisfaction with products or services.
- Understanding user preferences and needs.
- Making data-driven decisions for product development.
- Improving website usability based on user feedback.
- Running quick polls on specific website pages.
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PurplePro is a generative AI-powered loyalty program platform that allows businesses to launch referrals, streaks, quizzes, and variable rewards in seconds.
Pricing:Free TrialKey Features:- Referral Management: Launch a strong referral program in two minutes & reduce your Customer Acquisition Cost
- Daily Engagement: Run gamified challenges on any event & increase your user stickiness
- Multi-tier Streaks: Drive repeat orders & increase Lifetime Value of customers with streaks
- Gamified Quizzes: Run daily Quiz apt for your audience & make them comeback to your app
- Third Party Coupons: Reward your loyal users with built-in discount coupons from top merchants
- Automated Triggers: Send automated nudges & emails to your users to multifold your retention
Use Cases:- Increase customer engagement through gamified challenges and rewards.
- Enhance customer retention with personalized quizzes and streak-based incentives.
- Reduce customer acquisition costs by implementing a robust referral program.
- Drive repeat purchases by leveraging multi-tier streaks and variable rewards.
- Gather customer data and feedback via interactive quizzes.
- Boost customer loyalty and satisfaction through automated communications and offers.
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Beyond Presence offers Conversational Video Agents that transform digital interactions. These AI-powered avatars look, respond, and feel like real people, enhancing customer engagement and support.
Pricing:FreemiumKey Features:- Custom Avatar Creation: Create your own Avatar from a 2-minute video recording or choose from a selection of existing Avatars.
- Conversational Video Agent Setup: Customize your Avatar with a specialized knowledge base.
- Multi-Language Support: Agents can interact in 170 languages.
- Conversation Analysis: Analyze conversations with customers to extract key insights.
- API Integration: Seamlessly integrate Interactive Avatars into your existing platform with API solutions.
Use Cases:- Provide 24/7 customer support in multiple languages.
- Answer potential customers' questions to facilitate purchasing decisions.
- Guide customers, employees, or students to meet their learning goals.
- Automate interactions in online meetings.
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Crystal is an AI-powered platform that provides personality insights and communication recommendations to improve business relationships and meeting preparation.
Pricing:FreemiumStarts from 49$Key Features:- Personality Assessments: DISC, Enneagram, Strengths, Values, and more.
- Communication Quick Tips: Guidance for various interaction scenarios.
- Personalized Communication Advice: Tips for emails, verbal communication, and meetings.
- Chrome Extension: Personality insights embedded in LinkedIn, HubSpot, and Salesforce.
- Virtual Meetings: Personality insights displayed on video feeds (Google Meet, Zoom coming soon).
- Calendar Integration: Automated emails with DISC type overviews before meetings.
- Writing Assistant: Real-time suggestions for better communication.
- Playbooks: Communication insights for teams, sales, and hiring.
- CRM Enrichment: Integration with Salesforce and HubSpot for personality data enrichment.
- API Access: Integrate personality data into your own products.
Use Cases:- Pre-meeting preparation for sales professionals.
- Improving internal communication within teams.
- Personalizing outreach to prospects and customers.
- Segmenting contacts for marketing campaigns.
- Hiring candidates with optimal personality fit.
- Enhancing negotiation and persuasion techniques.
- Understanding communication preferences of clients and co-workers.
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Aircall is an AI-powered customer communications platform that unifies channels, automates tasks, and provides actionable insights for sales and customer support teams.
Pricing:PaidStarts from 30$Key Features:- Power Dialer: Automates outbound call sequences to increase connection rates.
- IVR (Interactive Voice Response): Guides callers through a menu to direct them to the appropriate agent or department.
- Call Routing: Intelligently distributes calls based on agent skills, language, or other criteria.
- Call Center Analytics: Provides detailed metrics on call performance, agent activity, and customer interactions.
- CTI Integration: Connects with CRM and help desk platforms to display customer information during calls.
- Click to Dial: Enables users to initiate calls directly from their CRM or web browser.
- Call Recording: Records calls for quality assurance, training, and compliance purposes.
- SMS and MMS Messaging: Allows agents to send and receive text and multimedia messages.
Use Cases:- Improve customer support resolution rates.
- Increase sales team connection rates with prospects.
- Streamline call handling and routing.
- Gain insights into call center performance.
- Enhance team collaboration and communication.
- Integrate voice communication with existing CRM and help desk systems.
- Provide 24/7 customer service.
- Support multilingual customer interactions.
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Simulacrum AI provides an AI-powered chat assistant that handles customer inquiries, reducing support queries by up to 80%. It offers easy setup, lead generation, and CRM integration.
Pricing:Free TrialStarts from 19$Key Features:- Knowledge Base Creation: Upload PDFs, DOCX, TXT files, or extract content from URLs.
- Brand Adaptation: Customize chat type, colors, titles, and logo.
- Website Integration: Easily integrate the chat widget into websites and applications.
- Lead Generation: Detects user action requests and captures lead information.
- CRM Integration: Automatically creates or attaches tickets in CRM.
- Ticketing System: Creates tickets for inquiries the AI cannot resolve.
- Conversation Summarization: Summarizes and saves lead conversation data.
- Insights and Analytics: Provides insights into chat interactions.
Use Cases:- Automating responses to frequently asked customer questions.
- Generating leads through website chat interactions.
- Integrating customer support chat with existing CRM systems.
- Reducing the volume of support tickets.
- Providing 24/7 customer support.
- Creating a knowledge base from existing documents and website content.