Activeo Celtycs - Alternatives & Competitors

C2Perform is an AI-powered platform designed to optimize contact center and back office operations by integrating coaching, knowledge management, quality assurance, learning management, and employee engagement into one unified suite.

• Paid
• From 25$

QIT Consulting provides enterprise quality management solutions, including CRM, corrective action, and supplier management systems, to transform complaints and defects into cost-saving improvements.

• Contact for Pricing

Datumo enhances your CRM with reliable, accurate, and valuable customer information, enabling personalized customer experiences and data-driven strategies.

• Contact for Pricing

Octoparse CEM is a unified platform that aggregates customer interactions from various channels and uses AI to transform feedback into actionable insights. It enables businesses to improve customer experience and drive sustainable growth.

• Contact for Pricing

Livepro is an AI-powered knowledge management platform designed specifically for contact centers, delivering accurate answers through AI-assisted search and integrations to improve customer satisfaction and agent efficiency.

• Contact for Pricing

Focus Services is a customer care outsourcing company that combines boutique flexibility with big-box scalability, using proprietary AI-powered technology to optimize agent performance and deliver exceptional customer experiences.

• Contact for Pricing

ConvoQ AI is an advanced contact center solution that utilizes artificial intelligence to transform customer conversations into actionable insights, helping businesses improve customer service and agent performance.

• Contact for Pricing

Velaris is an AI-powered customer success platform that helps teams understand customers, streamline operations, and automate manual work through analytics, success plans, collaboration tools, and automations.

• Contact for Pricing

Cyara provides an AI-led customer experience assurance platform that helps businesses test, monitor, and optimize their contact center technology including IVRs, chatbots, and voice interactions.

• Contact for Pricing

Emojot is an all-in-one AI-powered solution designed to transform customer experience, automate business processes, and provide real-time insights through advanced analytics and sentiment analysis.

• Contact for Pricing

Goodays is a customer experience management platform that helps businesses optimize customer satisfaction and loyalty using AI-powered tools for feedback collection, analysis, and engagement.

• Contact for Pricing

Tagado enables data-driven organizations to leverage unstructured customer feedback and proactively convert them into a real-time understanding of customer perception. It offers a holistic solution to track and analyze customer feedback from various sources.

• Contact for Pricing

TTEC provides AI-powered customer experience (CX) management services and consulting, combining human talent with advanced technology to deliver seamless customer interactions across multiple industries.

• Contact for Pricing

UserEcho provides a comprehensive customer support solution with feedback forums, helpdesk ticketing, knowledge base, and live chat to enhance customer engagement and streamline support processes.

• Free Trial

Syncly is a customer feedback intelligence platform that helps customer-centric teams uncover valuable insights to enhance customer satisfaction, boost retention, and accelerate growth.

• Contact for Pricing

Kaizo is an AI-powered platform that provides quality assurance, performance coaching, and agent engagement tools for Zendesk and Salesforce customer service teams.

• Freemium
• From 20$

Aiwo is an AI-powered platform that analyzes customer contacts across all channels to identify and eliminate unnecessary interactions, improving efficiency and customer experience.

• Contact for Pricing

Customer Thermometer is a customer feedback platform that enables businesses to collect immediate feedback through engaging one-click surveys, helping reduce customer churn and increase positive reviews with high response rates.

• Freemium
• From 49$

Chattermill uses AI to analyze customer feedback from various sources, providing granular insights to improve customer experience and drive revenue.

• Contact for Pricing

Omind is an AI-driven Unified Customer Experience Management (CXM) platform designed to help businesses enhance customer engagement, drive growth, and improve operational efficiency.

• Free Trial

Qualint is an advanced speech-to-text analysis software that transforms contact center operations by providing comprehensive call analysis, fraud detection, and customer experience insights.

• Paid
• From 150$

DeskMoz provides integrated customer care outsourcing services across all touchpoints, offering 24/7 support through voice, chat, email, and social media with custom-trained CX specialists.

• Contact for Pricing

Akita is an AI-powered customer success platform that centralizes customer data, automates workflows, and provides actionable insights to help SaaS businesses reduce churn and increase expansion revenue.

• Freemium
• From 49$

CustomerGauge is an AI-powered platform designed to help B2B companies collect, analyze, and act on customer feedback in real time, driving revenue growth and customer retention.

• Contact for Pricing

SuiteCX is a customizable and secure customer experience platform that combines robust customer journey mapping with strategic scenario planning for superior CX design and execution.

• Contact for Pricing

Loris is an AI platform that transforms customer service conversations into valuable data to improve quality, efficiency, and customer satisfaction.

• Contact for Pricing

Klynk is a customer success platform that combines AI-driven insights with human expertise to enhance customer retention and reduce churn through predictive analytics and personalized success strategies.

• Contact for Pricing

Concerto provides AI-powered automated conversations for front desks and help desks, improving customer service through voice, chat, and messaging platforms.

• Contact for Pricing

JivoChat is a comprehensive communication platform that helps businesses connect with customers through live chat, social media, messengers, and phone calls. Improve customer support and increase sales with its integrated communication tools.

• Freemium
• From 19$

Genesys Cloud CX is an AI-powered, comprehensive contact center solution that maximizes impact across every experience and channel. It delivers personalized experiences at scale, improving customer loyalty and employee productivity.

• Paid
• From 75$

AnsweriQ is an AI-powered customer service automation platform that combines self-service AI and agent AI to deliver efficient query resolution and process automation, helping businesses achieve zero contact resolution and improved customer satisfaction.

• Contact for Pricing