Customer experience platform with integrations - AI tools

Customer.io is a customer engagement platform fueled by first-party data, enabling personalized journeys across email, push, in-app, and SMS to build stronger relationships.

• Free Trial
• From 100$

Tracardi is an affordable, open-source Customer Data Platform (CDP) that unifies customer data from multiple sources, enabling real-time processing and personalized customer engagement without requiring coding expertise.

• Freemium

Interakt is an integrated customer engagement platform that combines lead capture, email campaigns, live chat, helpdesk, and FAQ management to help businesses convert visitors into paying customers and retain existing users.

• Freemium
• From 49$

Kustomer is an AI-powered customer service platform that combines CRM, ticketing, and AI capabilities to provide automated, efficient customer support across all channels with a conversation-based pricing model.

• Contact for Pricing

Voyado Customer Experience Platform connects customer data with product intelligence, enabling personalized marketing, optimized shopping experiences, and long-lasting loyalty for retail brands.

• Contact for Pricing

SuiteCX is a customizable and secure customer experience platform that combines robust customer journey mapping with strategic scenario planning for superior CX design and execution.

• Contact for Pricing

Intalk.io is an AI-powered customer experience platform that helps businesses drive higher revenues, improve scalability, and increase productivity through unified communication solutions.

• Contact for Pricing

8x8 offers an integrated cloud communication platform combining contact center, unified communication, and CPaaS APIs with AI to optimize customer journeys and team collaboration.

• Contact for Pricing

Sprinklr provides a unified customer experience management (Unified-CXM) platform powered by AI, designed to enhance productivity and consolidate customer interactions across marketing, customer service, social media, and insights teams.

• Contact for Pricing

Nextiva's AI-powered Unified-CXM platform delivers personalized experiences throughout the entire customer journey, unifying all customer interactions and providing real-time insights.

• Paid
• From 20$

Insider is an end-to-end platform with an integrated CDP to fuel journey orchestration across a wide set of channels, delivering personalized customer experiences and driving ROI.

• Contact for Pricing

CCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.

• Paid
• From 15$

IPscape provides AI-powered cloud contact centre and customer experience software that streamlines business communications, automates processes, and delivers personalized omnichannel interactions through intelligent workflows and diallers.

• Paid
• From 25$

Vibetrace is a comprehensive AI-powered marketing automation platform designed for agencies and e-commerce businesses to increase customer retention, personalize campaigns, and boost conversions with advanced customer data analytics.

• Contact for Pricing

UXPressia is a collaborative platform for managing customer experience insights, offering tools for customer journey mapping, persona creation, and impact mapping.

• Freemium
• From 16$

NotifyVisitors is an AI-powered customer data platform (CDP) offering omnichannel marketing automation and conversion rate optimization tools to enhance customer experiences and drive growth.

• Contact for Pricing

erxes is an open-source platform that unifies customer service, marketing, sales, and team workflows through a customizable, plugin-based architecture.

• Free

Open.cx is an all-in-one AI platform for customer support, capable of solving complex issues and deploying across multiple channels with human-like empathy.

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Cemantica is an AI-powered customer experience management platform that transforms journey maps into actionable drivers of revenue growth and cost efficiency through journey design, orchestration, insights, and value measurement.

• Contact for Pricing

Elixir Cloud is an end-to-end customer communications management (CCM) platform that helps organizations deliver personalized, modern communications across preferred channels with enterprise-scale efficiency and security.

• Contact for Pricing

Enchant is an AI-powered customer support platform that combines omnichannel shared inboxes, knowledge bases, live chat, and call center features into one intuitive solution for teams of all sizes.

• Freemium
• From 20$

Twilio provides a Customer Engagement Platform using AI, communication APIs, and customer data tools for businesses to build personalized, data-driven interactions across various channels.

• Usage Based

Octoparse CEM is a unified platform that aggregates customer interactions from various channels and uses AI to transform feedback into actionable insights. It enables businesses to improve customer experience and drive sustainable growth.

• Contact for Pricing

Klink.cloud is a comprehensive customer engagement platform that unifies phone calls, social media channels, SMS, email, video calls, tickets, and CRM in a single dashboard, enabling businesses to manage all customer interactions efficiently.

• Freemium
• From 23$

Resulticks is an AI-driven solution offering real-time audience engagement and a robust customer data platform (CDP) for hyper-personalized, omnichannel marketing and revenue growth.

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[24]7.ai provides an AI-powered omnichannel CX platform, the [24]7 Engagement Cloud, designed to enhance customer interactions and improve contact center performance.

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Responso centralizes e-commerce customer communication across multiple channels, using AI to enhance support and automate responses for online sellers.

• Freemium
• From 22$

ClientSuccess is an AI-powered customer success platform that helps businesses reduce churn and increase customer revenue through actionable insights, automation, and comprehensive customer journey management.

• Contact for Pricing

Blueshift is an intelligent customer engagement platform that combines a Customer Data Platform (CDP), AI-powered decisioning, and a cross-channel marketing hub.

• Contact for Pricing

ZEPIC is an AI-infused customer engagement platform that unifies data and channels, empowering marketers to build deeper connections and drive business impact.

• Usage Based
• From 99$