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Netcore Cloud
Right Message. Right Channel. Right Time. For Every Customer.

Netcore Cloud
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What is Netcore Cloud?

Netcore Cloud delivers a comprehensive suite of tools designed to enhance customer engagement and optimize marketing strategies through artificial intelligence. It facilitates personalized customer experiences across multiple channels by unifying customer data and leveraging AI-driven insights. Businesses can utilize its platform to orchestrate customer journeys visually, manage multi-channel marketing campaigns, and gain deep behavioral analytics for better understanding and retention. The platform integrates various communication methods including email, SMS, WhatsApp, push notifications, and more, enabling targeted and timely interactions.

Furthermore, the platform incorporates advanced AI capabilities such as predictive segmentation, churn prediction, and AI-led image recognition to refine marketing efforts and improve ROI. It also features solutions for product experience enhancement like A/B testing, feature flags, and user onboarding walkthroughs. With specialized offerings for industries like E-commerce, Media, Travel, and Finance, Netcore Cloud aims to provide tailored solutions that drive engagement, conversion, and loyalty by delivering relevant content and experiences at the right moment.

Features

  • AI-Powered Personalization: Delivers 1:1 recommendations and personalized content across channels using AI predictions.
  • Customer Engagement Suite: Offers tools for journey orchestration, multi-channel marketing, and behavioral analytics.
  • Product Experience Tools: Includes A/B testing, nudges, feature flags, and user onboarding guidance.
  • Customer Data Platform (CDP): Unifies customer data from multiple sources for a complete view and real-time insights.
  • Netcore Co-Marketer AI: Features Agentic AI for marketing, AI insights, app churn prediction, and AI-led image recognition.
  • Omnichannel Communication: Supports engagement across Email, SMS, WhatsApp, App Push, Web Push, In-App Messages, Web Messages, Voice, and RCS.
  • Email Marketing & API: Provides robust email marketing campaign tools and a fast Email API integration.
  • Search & Product Discovery: Offers AI-powered search, merchandising, and real-time recommendations for e-commerce.

Use Cases

  • Boosting customer engagement rates across multiple channels.
  • Personalizing shopper experiences in e-commerce.
  • Improving customer retention and reducing churn.
  • Optimizing user onboarding and feature adoption in apps.
  • Running targeted multi-channel marketing campaigns.
  • Enhancing email deliverability and engagement.
  • Unifying customer data for a 360-degree view.
  • Leveraging AI insights for data-driven marketing decisions.

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