What is Strella?
Strella revolutionizes customer research by combining AI-moderated interviews with instant synthesis capabilities. The platform streamlines the entire research process, from creating expert-quality interview guides to handling participant recruitment and scheduling, all while delivering real-time insights.
The system supports multimedia testing capabilities, including screen and video recording features, and operates in multiple languages across desktop and mobile platforms. With built-in bias mitigation and SOC-II, HIPAA, and GDPR compliance, Strella ensures both efficiency and security in customer research operations.
Features
- AI-Moderated Interviews: Dynamic follow-up questions with multilingual support
- Instant Synthesis: Real-time analysis with customizable insights
- Automated Recruitment: Access to global panel of 3M+ participants
- Multimedia Testing: Support for images, videos, websites, prototypes, and ad copy
- AI-Generated Interview Guides: Bias-mitigated question generation
- Research Repository: Centralized storage for all interviews and insights
- Screen Recording: Capture user interactions with stimuli
- 24/7 Availability: Round-the-clock interview moderation
Use Cases
- User Experience Research
- Product Testing
- Customer Feedback Collection
- Market Research
- Usability Testing
- Prototype Evaluation
- Ad Copy Testing
- Website Analysis
FAQs
-
What is the average response rate for interviews conducted through Strella?
Strella achieves 30% higher response rates compared to traditional methods due to its convenient and flexible interview process. -
How fast can I get results from my research?
Strella delivers results 10x faster than traditional research methods, with some users reporting insights within 24-48 hours. -
What security standards does Strella comply with?
Strella adheres to SOC-II, HIPAA, and GDPR security standards to ensure data protection and privacy. -
What is the participant satisfaction rate?
Strella maintains a 90% respondent NPS, indicating high satisfaction with the AI-moderated interview experience.
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Strella Uptime Monitor
Average Uptime
99.95%
Average Response Time
252.4 ms
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