Top AI tools for Customer Experience Manager

AttentionKart is an AI-powered analytics platform that provides real-time customer behavior insights and emotion monitoring for retail, automotive, educational, and workspace environments.

• Paid
• From 35$

Enalito is an AI-powered ecommerce marketing platform that combines personalization, automation, and analytics to boost sales and enhance customer engagement through smart segmentation and omnichannel marketing.

• Freemium

Sindo automates review collection, manages online reputation using AI, and helps turn customers into brand advocates for business growth.

• Free Trial
• From 49$

Made With Intent provides automated insight into every visitor's intent, enabling online retailers to adapt experiences and influence purchase intent by an average of 24%.

• Contact for Pricing

Emplifi is an AI-powered social media management platform that helps brands streamline operations, increase engagement, and drive revenue through unified marketing, commerce, and customer care solutions.

• Contact for Pricing

Portals.co is an AI-powered customer feedback platform that uses intelligent popups and forms to collect and analyze user feedback, simulating personalized customer interviews.

• Free Trial
• From 30$

Zefi is an AI-powered platform that automatically unifies, categorizes, and analyzes user feedback across multiple channels to inform product decisions and improve customer experience.

• Contact for Pricing

Maverick is an AI-powered video personalization platform that helps ecommerce stores create customized video experiences for their customers, delivering 5X higher engagement rates and 20% more repeat purchases.

• Paid
• From 200$

Rulebase provides fintech customer service teams with an AI co-pilot for real-time agent support, automated QA, and compliance monitoring across all interactions.

• Contact for Pricing

Delegate is an AI-powered platform that helps B2B Customer Success and Account Management teams automate and optimize their interactions with unmanaged and long-tail customers through predictive prioritization and automated execution.

• Free Trial

Aiwifi transforms business WiFi into a powerful customer experience, analytics, and marketing platform using advanced AI-driven features. The solution enables data enrichment, real-time customer monitoring, trend analysis, and WiFi monetization to boost business growth.

• Contact for Pricing

Splutter AI is a no-code AI chatbot platform that enables businesses to create custom, generative AI-powered chatbots in minutes. It offers support, marketing, and sales automation capabilities with multiple data source integration options.

• Free Trial

Echurn is an AI-powered SaaS retention platform that helps businesses understand customer cancellations and prevent churn through customized offers and data-driven insights.

• Freemium
• From 9$

Convas is a customer feedback management platform that helps SaaS companies and startups gather, organize, and prioritize customer feedback to build better products and maintain stronger customer relationships.

• Freemium
• From 15$

Dotdigital is an AI-powered customer experience and marketing automation platform designed to help businesses deliver personalized campaigns across email, SMS, web, and more.

• Contact for Pricing

Harmonize.ai is a consumer insights platform aggregating customer feedback from diverse online sources, using AI to provide actionable insights for product, CX, and marketing improvements.

• Free Trial

Chattermill uses AI to analyze customer feedback from various sources, providing granular insights to improve customer experience and drive revenue.

• Contact for Pricing

Replio is an AI-powered platform that converts traditional surveys into dynamic conversational interviews, enabling efficient research, automated analysis, and scalable customer feedback collection.

• Free Trial
• From 40$

FirstHive is an enterprise-ready Customer Data Platform (CDP) enhanced with AI to unify customer data, predict behaviors, and personalize interactions across multiple channels in real-time, driving growth through data-driven insights.

• Contact for Pricing

Wondering is an AI-powered user research platform that enables teams to conduct and analyze user interviews, prototype tests, surveys, and website tests in 50+ languages, delivering insights 16x faster than traditional methods.

• Freemium
• From 149$

Revealai is an AI-powered qualitative research platform that enables businesses to conduct conversational surveys and analyze unstructured data for deeper audience insights.

• Contact for Pricing

WhyHive is an AI-powered data analysis platform that simplifies the process of analyzing surveys, sales data, and customer feedback through automated text analysis and intuitive chart generation.

• Freemium
• From 29$

Personetics is an AI-powered financial data analytics platform that helps banks deliver personalized customer experiences, automated savings journeys, and intelligent money management solutions.

• Contact for Pricing

Vibe Scan is an AI-powered brand reputation monitoring tool that uses ChatGPT to track and analyze online brand perception, providing detailed sentiment analysis and actionable insights.

• Contact for Pricing

Ora.ai is an advanced AI-powered platform that tracks and analyzes customer mentions across multiple social platforms, providing real-time customer intelligence and competitor insights for businesses.

• Contact for Pricing

ThumbsUp is a comprehensive feedback management platform that helps businesses collect, analyze, and act on user feedback using AI-powered insights, sentiment analysis, and keyword trend tracking.

• Freemium
• From 39$

RealFeedback is an AI-powered chatbot solution that helps businesses collect and analyze user feedback through natural conversations, providing actionable insights and satisfaction tracking to improve user experiences.

• Freemium
• From 29$

Divinate is an AI-powered platform that streamlines user research analysis by automatically transcribing, tagging, and extracting themes from research sessions, helping teams make better product decisions faster.

• Freemium
• From 30$

Research Studio is an AI-powered platform that streamlines UX research by providing automated analysis, transcription, and summarization capabilities across 99+ languages, helping researchers and designers work 10x faster.

• Freemium
• From 20$

SurveyWand is an AI-powered survey platform that instantly creates research-quality surveys and automatically analyzes responses using machine learning techniques, providing actionable recommendations through email.

• Paid
• From 99$

Command.ai is an enterprise platform offering AI-guided nudges and support solutions, combining product tours, surveys, and intelligent customer support features with advanced personalization capabilities.

• Contact for Pricing

Jinnee is an AI-powered virtual financial advisor that provides 24/7 customer support for fintech companies, handling customer inquiries, offering personalized banking services, and providing automated support solutions.

• Contact for Pricing

Canonical Chat Voice provides enterprise-grade monitoring and analytics for Voice AI agents, helping businesses understand call journeys and identify failure points through real-time alerts.

• Freemium

Supascout is an AI-powered tool that analyzes app store reviews to help developers and businesses understand user needs and frustrations through actionable insights.

• Contact for Pricing

My AskAI is a comprehensive AI customer support solution that creates customized support agents capable of handling customer queries automatically, integrating with existing tools like Zendesk and Intercom while reducing support costs and response times.

• Freemium
• From 60$

Aampe is an AI-powered personalization platform that helps businesses deliver optimized messaging across multiple channels through machine learning and real-world experimentation.

• Contact for Pricing

Netcore Cloud provides an AI-powered platform for customer engagement, personalization, and omnichannel communication, designed to boost conversions and retention across various industries.

• Contact for Pricing

June is a comprehensive Product & Customer Analytics Software that helps B2B SaaS companies prevent churn and improve customer retention through detailed user behavior analysis and proactive customer success strategies.

• Contact for Pricing

OfferFit is an AI testing platform that replaces traditional A/B testing with reinforcement learning to deliver personalized marketing decisions at scale.

• Contact for Pricing

Sentavis is an AI-powered sentiment analysis platform that aggregates and analyzes customer feedback across multiple platforms to provide actionable business insights and recommendations.

• Contact for Pricing

TAWNY is a pioneering AI-based video analytics company that combines people flow, emotion, and attention data to analyze human behavior in real-time using camera hardware.

• Contact for Pricing

Birdeye is an AI-powered marketing platform that helps local businesses improve their online presence, manage reputation, and handle social media across multiple locations. It offers comprehensive tools for review management, social media, listings, and customer engagement.

• Contact for Pricing

Unwrap.ai is an AI-powered platform that analyzes and consolidates unstructured customer feedback to deliver actionable insights for product teams.

• Paid
• From 1180$

AgentBridge by Sonata Software empowers organizations to build, deploy, and manage intelligent AI agents for enterprise-scale automation, accelerating digital transformation with no-code tools, modular architecture, and robust compliance.

• Contact for Pricing

Eclipse AI is a comprehensive AI-powered customer feedback analytics platform that unifies feedback from multiple sources and generates actionable insights for improved customer experience.

• Freemium
• From 171$

TaskUs offers outsourced digital services, including AI Operations and Agentic AI Consulting, to help innovative technology companies manage and scale their AI initiatives.

• Contact for Pricing

Aptitude is an AI-powered research platform that automates customer interviews, enabling companies to conduct and analyze conversations with hundreds of customers simultaneously, delivering the depth of qualitative research at survey-level scale.

• Contact for Pricing

Rosetta.ai is an AI-powered e-commerce personalization platform that helps businesses enhance customer engagement through personalized recommendations, automated marketing, and advanced analytics.

• Freemium

Frame AI is an enterprise platform that transforms unstructured customer data like calls, emails, and chat transcripts into actionable intelligence using advanced AI and natural language processing.

• Contact for Pricing

Orimon AI enables businesses to generate leads, automate customer support, and drive sales with AI-powered chatbots. Features include conversational lead qualification, live chat, multilingual support, and CRM integrations.

• Freemium