Top AI tools for Call Center Agent

SESTEK provides AI-powered conversational solutions designed to enhance customer experience and optimize contact center operations through automation and analytics.

• Contact for Pricing

Convirza offers AI-driven call tracking and conversation analytics solutions to help businesses convert more leads, improve agent performance, and optimize marketing spend.

• Paid
• From 29$

Humains offers proactive, autonomous AI agents built on a Cognitive OS, designed for tasks like sales, customer care, and debt collection. These agents enhance customer interactions and streamline business processes.

• Contact for Pricing

Apex Power Dialer enhances agent productivity through streamlined call management, automated tasks, and seamless Salesforce integration. Boost efficiency and gain insights with detailed analytics.

• Paid
• From 80$

CallFluent AI offers AI-powered phone agents that handle calls 24/7, turning missed calls into revenue opportunities. It integrates with popular platforms and provides human-like voice interactions.

• Paid
• From 37$

Krisp is a desktop application that enhances online meeting productivity through AI-powered noise cancellation, real-time transcription, meeting notes generation, and recording capabilities across all communication platforms.

• Freemium

PhoneBurner is an AI-powered sales communication platform that increases call answer rates and streamlines sales outreach with advanced dialing, CRM, and workflow automation features.

• Paid
• From 165$

LiveAgent is an omnichannel customer service platform offering ticketing, live chat, call center, and knowledge base solutions, enhanced with AI features.

• Freemium
• From 19$

contactSPACE is a feature-rich cloud contact centre platform that leverages intelligent outbound strategies and workflow automation to enhance customer engagement and boost operational efficiency.

• Paid
• From 105$

Real-Time Call AI provides call center agents with real-time prompts based on the company knowledge base, improving service quality and reducing call handle time.

• Contact for Pricing

Local Measure Engage is an advanced AI-driven contact center platform that utilizes Generative AI to automate workflows, enhance productivity, and deliver hyper-personalized support across digital and voice channels.

• Contact for Pricing

Datalyse offers a cloud-based CRM platform designed for small businesses and sales teams, unifying communications like calls, WhatsApp, email, and SMS, alongside sales pipeline management and workflow automation to improve productivity.

• Paid
• From 12$

FreJun is a call automation platform designed to streamline business calls, log interactions, and provide AI-driven insights for sales and recruitment teams, enhancing productivity through workflow integration.

• Free Trial

Thoughtly provides an AI-powered call center solution for handling inbound and outbound calls related to customer service, sales, and marketing. It offers comprehensive analytics and A/B testing for data-driven decision-making.

• Usage Based

Yonyx is an AI-driven decision tree platform that streamlines call center workflows, automates process guidance, and enables self-service for consistent customer experiences.

• Freemium
• From 20$

WitChat offers an AI-powered chatbot designed to improve communication efficiency and customer satisfaction through instant, 24/7 online responses.

• Free Trial
• From 58$

Second Nature offers an AI-powered sales training platform that enables customer-facing teams to practice conversations through virtual role-plays, providing personalized feedback and analytics to improve sales performance.

• Contact for Pricing

Posh AI provides AI-powered solutions, including voice and digital assistants, specifically designed for banks and credit unions to enhance customer service, empower employees, and optimize operations.

• Contact for Pricing

PreCallAI automates sales and customer interactions using AI voice bots. It enhances call center operations, manages inbound and outbound calls, and integrates with other systems.

• Usage Based

MightyCall offers a cloud-based call center software solution for small and mid-sized businesses, providing advanced tools for customer service and sales communications. It features a unified interface, call distribution, live analytics, and various dialer options.

• Free Trial
• From 15$

VoxDesk is a call center software designed to enhance outbound calling efficiency with features like a predictive dialer, call recording, and voicebots. It integrates with CRM and sales tools to streamline workflows and improve agent productivity.

• Free Trial
• From 15$

Talkie.ai provides AI-powered voice assistants for healthcare providers to automate phone tasks like appointment scheduling, prescription refills, and patient inquiries, improving patient access and reducing staff workload.

• Contact for Pricing

Teammates.ai offers autonomous AI agents designed to handle entire business functions like customer service and sales. These AI teammates operate 24/7, communicate in 50+ languages, and integrate with existing tools to deliver human-like interactions and scale operations efficiently.

• Contact for Pricing

BirchAI leverages state-of-the-art AI to automate after-call work in healthcare, insurance, and banking, reducing Average Handle Time by up to 35%.

• Contact for Pricing

Senso provides AI agents designed to improve operational efficiency and staff productivity for financial institutions. Transform unstructured policies into structured knowledge for streamlined operations.

• Contact for Pricing

Jetlink offers an end-to-end, omnichannel conversational AI platform designed to automate customer interactions with human-like engagement across various channels.

• Free Trial

Verse.ai is a powerful AI platform that automates SMS outreach and customer conversations at every point in the customer journey, helping businesses increase productivity and revenue.

• Contact for Pricing

Sharpen is a cloud-based contact center platform that leverages artificial intelligence to empower agents, streamline customer engagement, and drive improved business outcomes.

• Paid
• From 90$

Tomato.ai is an AI-powered voice filter that clarifies offshore agent voices in real-time through accent neutralization and noise cancellation, aiming to improve customer satisfaction (CSAT) and sales metrics for call centers.

• Free Trial
• From 7$