HiJiffy vs Guestara Detailed comparison features, price

HiJiffy

HiJiffy is an advanced AI-powered guest communications platform designed specifically for the hospitality industry. The solution enables hotels, resorts, and hostels to automate and centralize their guest communications across multiple channels including website, social media, and WhatsApp.

The platform combines conversational AI with hospitality expertise to handle guest inquiries 24/7, facilitate direct bookings, and manage the entire guest journey from pre-booking to post-stay. With integration capabilities for major hospitality systems and a proven track record of 92% customer satisfaction, HiJiffy helps properties reduce workload while increasing direct bookings and guest satisfaction.

Guestara

Guestara is a comprehensive digital solution tailored for the hospitality industry, integrating advanced AI to streamline guest engagement, increase ancillary revenue, and elevate guest satisfaction. With features like AI-powered messaging, smart upsells, automated mobile check-in, and real-time sentiment analysis, hotels can digitize and personalize the complete guest journey while reducing manual tasks for staff.

The platform offers a branded guest app, unified inbox, customizable upsells, and automated workflows to boost operational efficiency. Guestara supports seamless integration with major PMS and payment systems, provides multi-language support, and delivers actionable analytics to help hoteliers make data-driven decisions that improve reputation and profitability.

Pricing

HiJiffy Pricing

Paid

From $99

HiJiffy offers Paid pricing with plans starting from $99 per month .

Guestara Pricing

Paid

From $99

Guestara offers Paid pricing with plans starting from $99 per month .

Features

HiJiffy

AI Virtual Assistant: 24/7 automated responses to guest inquiries with 85% automation rate
Omnichannel Communication: Unified inbox for website, social media, and messaging apps
Digital Check-in: Automated pre-arrival processing with PMS integration
Automated Campaigns: Personalized messaging for upselling and guest feedback
Multilingual Support: Supports 132 languages
Booking Engine Integration: Direct booking capabilities through chat
Analytics Dashboard: Comprehensive reporting and guest feedback analysis
Custom Branding: Personalized interface and tone of voice options

Guestara

AI Guest Messaging: Automated, multi-channel guest engagement with AI-generated templates
Personalized Upselling: AI-driven ancillary suggestions and custom upsell menus
Mobile Check-in & Checkout: Seamless, contactless workflows for front-desk efficiency
Unified Inbox: Centralized communications management for guest queries and requests
Guest Sentiment Tracking: Real-time feedback analysis to boost positive reviews
Online Review Booster: Automated review requests and management
Customizable Digital Guidebooks: Personalized guest information
Integrated Payments: Secure online payment collection and automation
Analytics & Reporting: AI-assisted analysis of guest behaviors and operational insights
Hospitality CRM: Centralized guest data and journey tracking

Use Cases

HiJiffy Use Cases

Automated FAQ response handling
Direct booking assistance
Digital check-in/check-out management
Guest request processing
Upselling and cross-selling campaigns
Guest satisfaction surveys
Review collection campaigns
Multi-property management

Guestara Use Cases

Enhancing hotel guest engagement across WhatsApp, SMS, and email
Automating and personalizing upselling of ancillary hotel services
Facilitating frictionless mobile check-in and check-out experiences
Centralizing guest communications for multiple properties or room types
Increasing volume and rating of positive online hotel reviews
Tracking guest satisfaction in real-time and acting on feedback
Digitizing guest journeys for hostels, short-term rentals, and resorts
Streamlining secure payment workflows and reducing chargebacks

FAQs

HiJiffy FAQs

What is the customer satisfaction rate for HiJiffy?

HiJiffy achieves a 92% customer satisfaction score according to their client metrics.
How many languages does HiJiffy support?

HiJiffy supports 132 languages in their Pro and Premium plans.
What channels does HiJiffy integrate with?

HiJiffy integrates with website, social media (Facebook, Instagram), messaging apps (WhatsApp, WeChat, Line, Telegram), SMS, and email channels.

Guestara FAQs

What is included in the Guestara subscription?

The subscription includes a customized guest app, guest experience dashboard, PMS integration, consultation and training, and online support.
Do you offer a free trial?

Guestara does not offer a traditional free trial due to setup requirements, but paid trials are available on a case-by-case basis.
Can I manage multiple hotels under the same account?

Yes, you can manage multiple hotels and analyze data at the property level, with specific permissions for each property.
Is Guestara available globally?

Yes, Guestara is available worldwide and supports more than 40 languages, with support provided in English and French.
How secure is Guestara?

Guestara implements industry-standard security practices, including two-factor authentication, encryption, regular security assessments, and compliance with data protection regulations.