Akia vs Guestara Detailed comparison features, price

Akia

Akia offers a comprehensive platform focused on enhancing guest experiences within the hospitality sector. Utilizing artificial intelligence, it automates various touchpoints throughout the guest journey, from booking confirmation to post-departure follow-up. The system streamlines operations like digital check-in, ID verification, and payment processing, aiming to reduce front desk workload and eliminate manual data entry through integrations with Property Management Systems (PMS).

Beyond operational efficiency, Akia enables properties to boost revenue and guest satisfaction. It facilitates pre-arrival upsells, cashless tipping for staff, and manages online reputation by encouraging positive reviews and addressing negative feedback. Properties can also provide digital guidebooks and automatically fill vacant rooms between stays using PMS data. The platform supports communication across multiple channels, including SMS, WhatsApp, email, and social media, centralizing guest interactions in a unified inbox.

Guestara

Guestara is a comprehensive digital solution tailored for the hospitality industry, integrating advanced AI to streamline guest engagement, increase ancillary revenue, and elevate guest satisfaction. With features like AI-powered messaging, smart upsells, automated mobile check-in, and real-time sentiment analysis, hotels can digitize and personalize the complete guest journey while reducing manual tasks for staff.

The platform offers a branded guest app, unified inbox, customizable upsells, and automated workflows to boost operational efficiency. Guestara supports seamless integration with major PMS and payment systems, provides multi-language support, and delivers actionable analytics to help hoteliers make data-driven decisions that improve reputation and profitability.

Pricing

Akia Pricing

Contact for Pricing

Akia offers Contact for Pricing pricing .

Guestara Pricing

Paid

From $99

Guestara offers Paid pricing with plans starting from $99 per month .

Features

Akia

AI-Powered Messaging: Automates guest communication using Akia's AI models and GPT integration.
Digital Check-In: Streamlines guest arrival with online registration, ID verification, and payment capture.
Pre-Arrival Upsells: Boosts revenue through automated and personalized upgrade offers before guest arrival.
Cashless Tipping: Provides convenient digital tipping options for guests to reward staff.
Reputation Management: Automatically requests reviews from satisfied guests and helps manage feedback.
Digital Guidebook: Offers guests key property information digitally, eliminating printed materials.
Gap Night Extensions: Automatically identifies and promotes booking opportunities for vacant nights between stays using PMS data.
OTA Win-back: Encourages guests who booked through OTAs to book directly for future stays.
Unified Inbox: Consolidates guest messages from various channels (SMS, WhatsApp, Email, Social Media, OTAs) into one place.
Mini Apps: Allows creation of custom apps for guests without requiring downloads or logins (e.g., food menus, waivers).
PMS Integration: Connects seamlessly with various Property Management Systems for data synchronization.

Guestara

AI Guest Messaging: Automated, multi-channel guest engagement with AI-generated templates
Personalized Upselling: AI-driven ancillary suggestions and custom upsell menus
Mobile Check-in & Checkout: Seamless, contactless workflows for front-desk efficiency
Unified Inbox: Centralized communications management for guest queries and requests
Guest Sentiment Tracking: Real-time feedback analysis to boost positive reviews
Online Review Booster: Automated review requests and management
Customizable Digital Guidebooks: Personalized guest information
Integrated Payments: Secure online payment collection and automation
Analytics & Reporting: AI-assisted analysis of guest behaviors and operational insights
Hospitality CRM: Centralized guest data and journey tracking