
Siit - Alternatives & Competitors
Modern Service Desk for Streamlined Internal Operations
Siit is a service desk platform that helps companies manage internal requests and automate workflows, improving employee experience and operational efficiency.
Ranked by Relevance
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1
SysAid AI-Driven IT Service Management for Modern Teams
SysAid is an advanced IT service management (ITSM) platform powered by agentic AI, enabling organizations to automate repetitive IT tasks, accelerate issue resolution, and enhance productivity through AI-driven workflows and support.
- Contact for Pricing
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2
MEJ Support AI The ultimate tool to manage your support tickets and keep your clients happy
MEJ Support AI is a comprehensive ticket management system that helps businesses organize, manage, and resolve customer support requests efficiently while providing real-time tracking and analytics through a centralized dashboard.
- Freemium
- From 15$
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3
Sirportly Powerful Help Desk Software for Enhanced Customer Support
Sirportly is a comprehensive help desk platform that streamlines customer support workflows by consolidating all communications and automating repetitive tasks. Its intuitive interface ensures efficient ticket management and collaboration among support teams.
- Paid
- From 36$
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4
Easy-Tix Smart Helpdesk for Small Businesses
Easy-Tix is an AI-powered service desk solution designed to streamline customer support for small businesses with intelligent ticket management and seamless team collaboration.
- Freemium
- From 29$
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5
UseResponse AI-powered Customer Support Suite for Unified Multichannel Service
UseResponse is a scalable customer service platform that leverages AI to automate support workflows, streamline multichannel interactions, and provide advanced analytics for improved customer experience.
- Paid
- From 49$
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6
SuperOps Your Friendly Neighborhood PSA-RMM Platform
SuperOps is an AI-powered, all-in-one PSA-RMM platform designed for modern MSPs and IT teams, enhancing IT management efficiency and profitability.
- Free Trial
- From 79$
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7
Wolken Software AI-Driven ITSM and Customer Service Management Platform
Wolken Software offers an AI-powered platform for IT service management and customer service, enabling enterprises to streamline workflows, automate tasks, and enhance customer satisfaction with advanced automation and intelligent insights.
- Contact for Pricing
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8
Supportbench The Support Platform for B2B Companies
Supportbench is an AI-powered customer support platform designed for B2B companies, offering unified tools for ticketing, CRM, knowledge management, and workflow automation.
- Free Trial
- From 32$
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9
Deskflow Co-Pilot for your employee-facing teams
AI-powered employee support platform automating HR and IT helpdesk tasks through system integrations and intelligent ticket management
- Contact for Pricing
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10
Jitbit Helpdesk Ticketing System for Customer Support Teams
Jitbit Helpdesk is a customer support ticketing system focused on email, offering both SaaS and on-premises solutions. It utilizes AI to enhance productivity through automated responses and knowledge base integration.
- Freemium
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11
ClearFeed The Next-Gen Support Platform on Slack & MS Teams Powered by AI
ClearFeed is an AI-powered support platform that integrates with Slack and MS Teams to streamline communication and help teams deliver faster resolutions through smart ticketing and workflow automation.
- Paid
- From 24$
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12
Atomicwork Smarter IT. Faster business.
Atomicwork is an AI-first platform delivering agentic IT Service Management (ITSM) and Enterprise Service Management (ESM), featuring a Universal AI Agent to automate support and streamline workflows.
- Free Trial
- From 8$
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13
AI Desk AI-powered Customer Service on your website
AI Desk is a 24/7 automated customer support solution that integrates with websites, using AI trained on business data to handle customer inquiries, reduce support costs, and increase sales opportunities.
- Freemium
- From 19$
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14
Gaspar AI AI Employee Helpdesk for Smarter Support
Gaspar AI is a Generative AI-powered employee helpdesk that automates tasks, answers questions, and resolves issues, boosting engagement and productivity.
- Paid
- From 4$
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15
SympoQ Online Help Desk Software for Agile Customer Support
SympoQ is an AI-powered online help desk software designed for agile teams, offering omnichannel support, automation, and collaborative features to enhance customer service.
- Free Trial
- From 10$
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16
Aitomation Intelligent Business Process Automation for Greater Efficiency
Aitomation leverages artificial intelligence to automate business processes, desktop tasks, and web operations, enhancing productivity and reducing operational costs.
- Other
- From 449$
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17
Harriet Your AI-powered partner for fast-moving HR, IT, and Ops teams.
Harriet is an AI-powered platform designed for HR, IT, and Ops teams, offering automated self-service support and workflow automation through integrations with existing systems like Slack and Teams.
- Contact for Pricing
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18
Swantide A Salesforce Admin in your Keyboard
Swantide is an AI-powered assistant that helps organizations automate Salesforce administration, debug issues, and streamline implementation through intelligent automation and documentation.
- Contact for Pricing
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19
OTRS Comprehensive Service Management Software with AI-Powered Automation
OTRS delivers flexible, customizable service management software featuring AI-driven automation for IT, customer support, HR, and security operations. The platform streamlines workflows, optimizes processes, and enhances ROI across organizations of any size.
- Contact for Pricing
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20
iSupport Customizable IT and Service Management Solutions
iSupport offers customizable IT and service management solutions tailored for various industries, featuring dashboards, metrics reporting, and workflow automation.
- Contact for Pricing
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21
Userscom Keep your customer support efficient with zero clutter or chaos.
Userscom is an AI-powered ticketing system designed to streamline customer support, improve response times, and enhance customer relationships.
- Freemium
- From 15$
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22
Support.cc Manage Support Requests for Timely Customer Query Resolution
Support.cc is a comprehensive help desk software designed to manage support requests efficiently, ensuring timely resolution of customer queries through ticket management, automation, and knowledge base features.
- Free Trial
- From 15$
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23
CoSupport AI All-in-one AI solution for Customer Support
CoSupport AI is an enterprise-grade autonomous AI platform that handles customer support inquiries with up to 99% response accuracy, offering custom AI models and unlimited user access across multiple channels.
- Contact for Pricing
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24
Desku One Inbox, Every Channel #1 OmniChannel Customer Service Software
Desku offers AI-powered customer service software with live chat, ticketing, and chatbot automation. It integrates with social media and e-commerce platforms for unified, efficient customer support.
- Free Trial
- From 19$
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25
SupBot Handle customer support instantly with AI
SupBot is an AI-powered customer support solution that enables businesses to create, train, and deploy automated support bots. It offers instant 24/7 customer support while reducing operational costs through AI automation.
- Freemium
- From 15$
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26
Rezolve.ai Empower your IT support with Rezolve.ai AITSM
Rezolve.ai is a Generative AI-powered Employee Service Desk that integrates with Microsoft Teams for immediate support and IT service management.
- Free Trial
- API
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27
Chat Aid AI co-pilot which unlocks your company's knowledge instantly
Chat Aid is an AI-powered knowledge search tool that integrates with workplace apps to provide instant answers to questions across all connected platforms, helping teams save time and increase productivity.
- Free Trial
- From 25$
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28
SearchUnify Future-Proof Your Customer Service and Support Strategy
SearchUnify is an AI-powered platform that enhances customer support by improving information findability, enabling proactive decision-making, and delivering personalized customer service experiences.
- Contact for Pricing
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29
Unthread Agentic Service Management in Slack
Unthread is an AI-powered service management platform that integrates with Slack to automate ticket tracking, prioritization, and resolution while providing omni-channel support capabilities.
- Paid
- From 50$
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30
Cadalys AI-Powered SaaS for IT Service & Healthcare Management
Cadalys delivers AI-driven SaaS solutions for IT Service Management (ITSM) and healthcare, streamlining enterprise workflows and improving service outcomes on the Salesforce platform.
- Contact for Pricing
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31
AI Chatbot Support Multi-platform AI & Live Chat Customer Support
AI Chatbot Support is a comprehensive customer service platform that combines autonomous AI chatbots with live chat capabilities across multiple messaging platforms and websites. It offers customizable widgets, AI-powered support tools, and a unified CMS dashboard for seamless customer interactions.
- Paid
- From 40$
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32
Capacity The AI-Powered Support Automation Platform
Capacity is an AI-powered support automation platform that helps teams automate customer support, HR, and IT tasks. It integrates with existing systems to provide a unified knowledge base and improve team efficiency.
- Free Trial
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33
AnsweriQ Transform your customer service with AI
AnsweriQ is an AI-powered customer service automation platform that combines self-service AI and agent AI to deliver efficient query resolution and process automation, helping businesses achieve zero contact resolution and improved customer satisfaction.
- Contact for Pricing
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34
Sophiie AI Your Virtual Receptionist, Perfected
Sophiie AI is an advanced virtual receptionist service that handles business calls with human-like interaction, offering features like instant answering, call scheduling, and comprehensive call management solutions.
- Contact for Pricing
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35
Euphoric.ai Streamlined Customer Support Management
Euphoric.ai is a customer support tool designed to improve team organization and efficiency. It centralizes customer interactions and provides features for streamlined communication and collaboration.
- Free Trial
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36
Moveworks One agentic AI Assistant to empower your entire workforce
Moveworks is an enterprise AI platform that provides intelligent assistance for employee support, task automation, and workflow optimization across IT, HR, Finance, and other business functions.
- Contact for Pricing
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37
Thena The modern B2B ticketing platform
Thena is an AI-powered B2B ticketing platform designed to manage customer support and requests directly within Slack and other communication channels.
- Free Trial
- From 64$
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38
ResQ Chat Ops Effortless Incident Management through Slack Integration
ResQ Chat Ops streamlines incident management by integrating with Slack for real-time collaboration, automated postmortems, and actionable insights, optimizing operational resilience for teams.
- Freemium
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39
Sweepr Make Digital Care Journeys Exceptional
Sweepr is an AI-powered Digital Care Platform that enables service providers and smart home providers to deliver personalized customer care experiences with high digital resolution rates.
- Contact for Pricing
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40
Swifteq Automated Zendesk Workflows and AI-Powered Support Tools
Swifteq offers a suite of automation, help center, and agent-assist apps for Zendesk, streamlining customer service operations and enhancing team productivity with AI-driven solutions.
- Contact for Pricing
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41
Twig AI Customer Support Agent that resolves issues instantly
Twig is an AI assistant that resolves customer issues instantly by providing 24/7 support for both users and support agents, with capabilities to look up user data and take actions like a trained agent.
- Paid
- From 500$
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42
Tekst AI powered back-office automation
Tekst optimizes enterprise operations with AI that understands context, automates workflows, and seamlessly integrates with existing systems. It eliminates inefficiencies, ensures compliance, and boosts efficiency at scale.
- Contact for Pricing
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43
Shrunked Make big deliverables possible with smarter systems
Shrunked helps SMBs automate workflows, remove repetitive tasks, and reduce operational hassles using AI-powered solutions.
- Contact for Pricing
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44
Hubtype Create customer service automation that your clients love
Hubtype is an enterprise chatbot platform that combines AI with interactive elements to deliver advanced customer service automation experiences beyond traditional text-only interactions.
- Contact for Pricing
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45
Tryvium Reimagine the Customer Experience with AI-Powered Contact Center Solutions
Tryvium is a cloud-based AI-powered contact center platform that enhances customer support operations through intelligent routing, virtual assistants, and agent empowerment tools, delivering up to 4x ROI for businesses.
- Paid
- From 3575$
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46
SylloTips The only AI solution that captures and leverages your company’s undocumented knowledge.
SylloTips is an AI-powered knowledge transfer solution that captures and leverages undocumented company knowledge. It automates tasks and answers questions by learning from company experts and resources.
- Contact for Pricing
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47
Syncro XMM Unified IT Management Platform for MSPs and IT Teams
Syncro XMM offers a comprehensive platform integrating Remote Monitoring & Management (RMM), Professional Services Automation (PSA), and Microsoft 365 management, empowering MSPs and IT departments to streamline operations and boost efficiency.
- Paid
- From 139$
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48
SIOPS AI-Powered Server Monitoring & Downtime Alerts
SIOPS uses AI-powered algorithms for proactive server monitoring, real-time downtime alerts, and advanced performance optimization. Receive multi-channel notifications, customize alerts, and share real-time status reports to enhance transparency and reliability.
- Freemium
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49
Resolve247 Effortless Customer Support, Powered by AI
Resolve247 offers AI-powered customer support tools including an AI chatbot for instant answers and ResponseAssistant for automated response drafting, designed to streamline customer service operations and reduce support workload.
- Free Trial
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50
Ravenna Slack first help desk for internal operations
Ravenna is an AI-powered, Slack-first help desk designed to streamline internal support for IT, HR, finance, and operations teams by automating tasks and managing tickets within familiar collaboration platforms.
- Contact for Pricing
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