Top omnichannel AI tools

Telesign offers a suite of AI-powered tools to enhance security and build customer trust, specializing in digital identity, fraud protection, and omnichannel communication.

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Chat Breezes is an omnichannel customer engagement platform that unifies social media messaging, enabling businesses to manage conversations, automate responses, and drive sales through a centralized inbox.

• Freemium
• From 39$

CEQUENS provides global communication and engagement solutions, enabling businesses to connect with customers efficiently and reliably through various channels. Their AI-powered platform offers a range of tools for enhanced customer interaction and streamlined communication workflows.

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[24]7.ai provides an AI-powered omnichannel CX platform, the [24]7 Engagement Cloud, designed to enhance customer interactions and improve contact center performance.

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Enalito is an AI-powered ecommerce marketing platform that combines personalization, automation, and analytics to boost sales and enhance customer engagement through smart segmentation and omnichannel marketing.

• Freemium

Hoory AI is an AI-driven customer support platform that automates ticket resolution and delivers 24/7 multilingual support, helping businesses scale their operations.

• Free Trial
• From 6$

ZEPIC is an AI-infused customer engagement platform that unifies data and channels, empowering marketers to build deeper connections and drive business impact.

• Usage Based
• From 99$

Inbenta is a unified AI platform that provides conversational AI solutions with +99% accuracy, helping businesses automate customer support and enhance digital experiences through intelligent automation and human-like interactions.

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Proto is an AI-powered customer experience platform offering multilingual chatbots, unified inbox management, and comprehensive customer support solutions for enterprises across financial, healthcare, transport, and government sectors.

• Freemium
• From 245$

echowin is an advanced AI agent builder platform that enables businesses to deploy intelligent AI assistants across multiple channels including phone, chat, and Discord for 24/7 customer engagement in over 30 languages.

• Freemium
• From 49$

Whelp is a comprehensive customer support platform that unifies Voice, Email, Live Chat, SMS, and WhatsApp communications with AI-powered automations and a unified customer view for enhanced service delivery.

• Freemium
• From 29$

Engati is a Conversational AI platform powered by eSenseGPT, offering Gen-AI powered Chatbots, Live chat, and more to enhance customer experiences and drive business growth.

• Free Trial

FloatChat is an AI-powered omnichannel chatbot platform that enables businesses to automate customer interactions across multiple messaging platforms without coding, offering personalized customer experiences and streamlined communication.

• Freemium
• From 39$

Knowmax is an AI-powered knowledge management platform that empowers CX teams to deliver consistent, mistake-proof service across all touchpoints.

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SocialHub.AI is an integrated marketing cloud platform that combines CRM, CDP, and MA capabilities using AI-Agents, Cloud-Native, and Web3 technologies to enhance brand-consumer interactions across multiple channels.

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Kait is an AI-powered conversational platform that connects businesses with customers across multiple social media and messaging channels. It offers chatbot automation, order processing, and a unified inbox for efficient communication.

• Free Trial

Maya AI is an enterprise-grade AI platform that combines workflow automation, personalized communication, and intelligent process optimization across HR, customer service, and regulatory compliance sectors.

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Omilia Cloud Platform is a Conversational AI solution designed to automate customer service, reduce fraud risk, and empower agents. It offers better-than-human understanding to engage customers and achieve over 90% task completion rate.

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TalkStack provides AI Agents capable of performing complex tasks in multiple languages, over text and calls, with enterprise-grade security. Scale your sales and operations teams efficiently.

• Free Trial

Voctiv is an award-winning generative AI platform that revolutionizes business communication by enabling effortless customer engagement across voice and messaging channels.

• Freemium

AIssist.io is a multi-agent AI platform that automates 70%+ of business workload by providing human-like service integration within agent platforms like Zendesk, Intercom, and Hubspot.

• Usage Based
• From 49$

eBanqo is an omnichannel customer engagement platform that combines AI chatbots, live chat, and messaging integration across multiple social media platforms to streamline customer service and automate business communications.

• Freemium

Seasalt.ai is a comprehensive AI-powered conversational platform offering outbound messaging, inbound support, and meeting analytics solutions through its suite of products: SeaX, SeaChat, and SeaMeet.

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Moveo.AI is a CX platform that uses AI-powered agents to deliver hyper-personalized experiences at scale, driving revenue growth and enhancing product adoption.

• Free Trial

Kodif is a Customer Support AI platform that automates ticket resolutions and empowers agents with intelligent tools across multiple communication channels, helping businesses deliver personalized support at scale.

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Insighto.ai is a comprehensive AI-powered communication platform offering multilingual chatbots and voice agents for customer support across multiple channels, including live chat, phone, SMS, Messenger, WhatsApp, and Instagram.

• Freemium
• From 24$

Tactful AI offers an AI-powered customer service platform that enhances customer experiences through a blend of human touch and AI innovation. It provides omnichannel support, intelligent routing, and automation to improve efficiency and customer satisfaction.

• Freemium

Supermoon is an AI-powered customer support platform that combines shared inbox, live chat, and smart contact forms to help businesses save time and improve customer service efficiency.

• Paid
• From 19$

Social Connector is an AI-powered marketing automation platform that gamifies customer engagement through programmatic rewards, custom redemption sites, and interactive leaderboards.

• Paid
• From 100$

Desku offers AI-powered customer service software with live chat, ticketing, and chatbot automation. It integrates with social media and e-commerce platforms for unified, efficient customer support.

• Free Trial
• From 19$

BotDistrikt is a comprehensive chatbot platform that enables businesses to create AI-powered, personality-driven virtual assistants for customer engagement and lead qualification, handling over 25 million conversations monthly.

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Roojoom is an AI-powered platform that orchestrates personalized customer journeys across multiple channels to optimize business goals and customer experiences. It offers automated journey optimization without coding requirements.

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Quiq provides a comprehensive platform for building, deploying, and managing AI Agents across various digital channels. Enhance customer experience and streamline operations with Quiq's agentic AI toolkit and ecosystem.

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ChatGen is an AI-powered hybrid chatbot platform that enables businesses to automate conversations across multiple channels including WhatsApp, Messenger, Twitter, and Slack for sales, support, and lead generation.

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Dialogview is an AI-powered platform that combines customer support and conferencing solutions to deliver seamless, omnichannel communication experiences for businesses.

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Kommunicate is an AI-powered customer service automation platform that enables businesses to deploy generative AI chatbots and automate customer support across various channels.

• Paid
• From 100$

Chaindesk is a no-code platform that enables businesses to create custom ChatGPT-powered chatbots trained on company data, offering automated support and lead generation across multiple channels.

• Freemium
• From 25$

TapTalk.io centralizes all customer engagement needs in one streamlined solution, offering omnichannel messaging and chat SDK solutions.

• Paid
• From 625000$

OmniEngage optimizes omnichannel marketing campaigns across web, mobile, SMS, email, Facebook Messenger, and WhatsApp. It intelligently manages customer interactions, enhancing customer experience and journey.

• Paid
• From 22$

Noet provides AI-powered customer support agents that resolve issues in minutes. Transform your customer experience with 24/7 support, sentiment analysis, and data-driven insights.

• Free Trial

Voyado Customer Experience Platform connects customer data with product intelligence, enabling personalized marketing, optimized shopping experiences, and long-lasting loyalty for retail brands.

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Acquire is a customer service platform that enhances engagement and retention by unifying digital support channels and providing powerful workflow automation.

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Zoomin is a platform that unifies product content from various sources, delivering personalized and accessible knowledge to every customer touchpoint.

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Chatbot.team offers an omnichannel platform leveraging AI to enhance customer engagement, streamline operations, and provide data-driven insights.

• Free

Tryvium is a cloud-based AI-powered contact center platform that enhances customer support operations through intelligent routing, virtual assistants, and agent empowerment tools, delivering up to 4x ROI for businesses.

• Paid
• From 3575$

ClickConnector is an AI-powered customer support platform designed for SaaS products, offering a comprehensive suite of tools including AI chatbots, help desk, and knowledge base portals.

• Freemium
• From 49$

Nara is an AI-powered digital sales associate that helps online stores increase sales and improve customer satisfaction across all chat channels. It automates tasks and provides a human-touch experience.

• Paid
• From 19$

BotPenguin is an AI-powered chatbot maker platform that enables businesses to create and deploy chatbots across multiple channels including WhatsApp, Facebook, Instagram, Telegram, and websites. It offers automated customer support, lead generation, and marketing automation with ChatGPT integration.

• Freemium

WiiChat is an AI-powered chatbot platform that enables businesses to create intelligent assistants for customer support, marketing, and sales across multiple channels including WhatsApp and Instagram.

• Freemium
• From 99$

Skit.ai is an enterprise-focused conversational AI platform that specializes in automating debt collections and customer communications through voice, SMS, email, and chat channels, offering compliant and personalized customer interactions.

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