What is Kait?
Kait is a conversational AI platform designed to streamline business communication. It allows businesses to connect with their clients through various channels like WhatsApp, Twitter, Instagram, and Google Business Messages.
The platform offers features for automating customer service, marketing, and sales. By using Kait, businesses can improve customer experience and boost performance. Key features are it's chatbot builder (FlowBot), integrated inbox, and channel integrations.
Features
- FlowBot: Build and activate your own AI-powered chatbot.
- Channel Integration: Connect with customers through WhatsApp, Twitter, Instagram, and Google Business Messages.
- Inbox by Kait: Manage all your channel communications in one unified inbox.
- WhatsApp Business: Receive messages, send notifications, and process orders.
- CartBOT: Sell products through WhatsApp with a catalog (up to 30 products in the Chat Package, unlimited in the Order Package).
- Booking by WhatsApp: Enable customers to make reservations.
- User input flow: Advanced chatbot features (Available in Order Package).
- API Integration: available (Available in Order Package)
Use Cases
- Automating customer support inquiries.
- Managing marketing campaigns across social media.
- Processing sales orders and payments.
- Booking appointments and reservations.
- Collecting customer data.
- Sending automated notifications and updates.
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