Slack helpdesk tool - AI tools

Ravenna is an AI-powered, Slack-first help desk designed to streamline internal support for IT, HR, finance, and operations teams by automating tasks and managing tickets within familiar collaboration platforms.

• Contact for Pricing

Wrangle is an agentic ITSM platform that automates support ticketing and workflows directly within Slack, leveraging AI to deflect tickets, suggest responses, and provide insights.

• Freemium
• From 39$

ResQ Chat Ops streamlines incident management by integrating with Slack for real-time collaboration, automated postmortems, and actionable insights, optimizing operational resilience for teams.

• Freemium

Thena is an AI-powered B2B ticketing platform designed to manage customer support and requests directly within Slack and other communication channels.

• Free Trial
• From 64$

Sidequest is a task management tool that operates entirely within Slack, providing teams with a shared task overview, helpdesk functionality, and streamlined communication without leaving their existing workspace.

• Freemium
• From 2$

Enjo.AI is a GenAI copilot that integrates Jira with Slack, enabling users to create, manage, and resolve Jira tickets directly within Slack, leveraging AI for automated support and insights.

• Contact for Pricing

AI Sidekick is an executive assistant that provides actionable insights from your team's daily Q&A. It helps prevent burnout, improve morale, and solve blockers faster.

• Free Trial
• From 9$

JustReply is a customer support tool designed for teams using Slack. It enables teams to manage, respond to, and resolve customer support conversations directly within Slack.

• Free Trial
• From 19$

Unthread is an AI-powered service management platform that integrates with Slack to automate ticket tracking, prioritization, and resolution while providing omni-channel support capabilities.

• Paid
• From 50$

Azure Desk is a customer service helpdesk software that provides ticket management, email integration, and reporting tools to streamline customer support operations for businesses of all sizes.

• Free Trial

AllyBot is an AI-powered Slack integration that detects non-inclusive language and privately suggests inclusive alternatives, helping teams cultivate a diverse and welcoming culture.

• Paid
• From 24$

ClearFeed is an AI-powered support platform that integrates with Slack and MS Teams to streamline communication and help teams deliver faster resolutions through smart ticketing and workflow automation.

• Paid
• From 24$

Pagerly optimizes team scheduling and incident management within Slack. It offers seamless integrations, automated workflows, and robust features for DevOps, IT support, and customer service teams.

• Paid
• From 19$

AI-enhanced Slack assistant transforming conversation histories into accessible corporate knowledge.

• Free Trial
• From 29$

Skipper AI instantly transforms Slack conversations into detailed Jira tickets using AI, streamlining workflow and reducing context switching.

• Free Trial
• From 50$

Question Base is an AI-powered autoresponder tool designed for Slack that efficiently handles and automates answers to repetitive questions.

• Paid
• From 50$

Desky is a streamlined help desk platform that simplifies customer support with ticketing, live chat, and knowledge base features, designed for online sellers, freelancers, and small businesses.

• Freemium
• From 5$

Troopr offers AI assistants designed for enterprises to automate routine tasks and optimize processes for project management and customer/employee support, integrating seamlessly with Slack, Jira, and Confluence.

• Free Trial
• From 49$

Botler is an AI assistant designed for Slack, enhancing team productivity and communication. It integrates seamlessly into workspaces for smart conversations, task management, and information retrieval.

• Free Trial
• From 20$

Helpsumo is a cloud-based help desk software offering ticket management, live chat, email support, and knowledge base solutions for businesses of all sizes.

• Freemium
• From 19$

Botkube is a Kubernetes troubleshooting platform that provides alerts, investigation tools, and remediation steps directly within your chat platform. It helps DevOps teams quickly resolve Kubernetes issues.

• Paid
• From 10$

ToDoBot is a productivity and task tracking app that helps teams work together, organize, and prioritize tasks directly within Slack, eliminating the need to switch between different apps.

• Freemium
• From 10$

Sirportly is a comprehensive help desk platform that streamlines customer support workflows by consolidating all communications and automating repetitive tasks. Its intuitive interface ensures efficient ticket management and collaboration among support teams.

• Paid
• From 36$

TimeBot is an AI-powered Slack integration that automates time off requests, approvals, and holiday tracking for teams, replacing manual spreadsheets with efficient workflow management.

• Freemium
• From 1$

Patra is an AI tool that enables users to manage Jira tickets directly within Slack using natural language commands, streamlining workflows and reducing context switching.

• Free Trial

Wonderus is an AI-driven chatbot and knowledge base that enables companies to answer internal questions instantly via Slack and a Chrome extension, streamlining onboarding and day-to-day operations.

• Freemium
• From 100$

incident.io is an AI-powered incident management platform offering on-call scheduling, rapid response, and automated status updates, designed to support modern teams in minimizing downtime and improving resolution times.

• Freemium
• From 19$

Easy-Tix is an AI-powered service desk solution designed to streamline customer support for small businesses with intelligent ticket management and seamless team collaboration.

• Freemium
• From 29$

Geekbot automates standups, retrospectives, and other reports within Slack and Microsoft Teams, streamlining communication and boosting team productivity.

• Freemium
• From 3$

Vision Helpdesk is a robust customer service software suite offering help desk, service desk, satellite help desk, and live chat solutions designed to simplify and centralize multichannel customer support operations for businesses of all sizes.

• Paid
• From 12$