Multichannel customer service platform - AI tools

Kustomer is an AI-powered customer service platform that combines CRM, ticketing, and AI capabilities to provide automated, efficient customer support across all channels with a conversation-based pricing model.

• Contact for Pricing

Twilio provides a Customer Engagement Platform using AI, communication APIs, and customer data tools for businesses to build personalized, data-driven interactions across various channels.

• Usage Based

Textmagic is an omnichannel customer service platform featuring AI assistance, workflow automation, and unified communication channels like SMS, chat, email, and calls.

• Free Trial
• From 20$

Klink.cloud is a comprehensive customer engagement platform that unifies phone calls, social media channels, SMS, email, video calls, tickets, and CRM in a single dashboard, enabling businesses to manage all customer interactions efficiently.

• Freemium
• From 23$

Answer AI is an intelligent customer service automation platform that provides 24/7 support, handling queries and resolving customer issues instantly through natural language processing and seamless integration with e-commerce platforms.

• Freemium
• From 19$

Enchant is an AI-powered customer support platform that combines omnichannel shared inboxes, knowledge bases, live chat, and call center features into one intuitive solution for teams of all sizes.

• Freemium
• From 20$

Richpanel is a customer service platform designed for e-commerce, offering AI-powered tools to reduce costs, improve agent productivity, and enhance customer satisfaction.

• Freemium

Intalk.io is an AI-powered customer experience platform that helps businesses drive higher revenues, improve scalability, and increase productivity through unified communication solutions.

• Contact for Pricing

CCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.

• Paid
• From 15$

LiveAgent is an omnichannel customer service platform offering ticketing, live chat, call center, and knowledge base solutions, enhanced with AI features.

• Freemium
• From 19$

Mondo Chat is an AI-powered omnichannel communication platform that unifies customer interactions across multiple channels with advanced automation, analytics, and accessibility features.

• Freemium
• From 22$

Open.cx is an all-in-one AI platform for customer support, capable of solving complex issues and deploying across multiple channels with human-like empathy.

• Contact for Pricing

Intellicon is an AI-powered, omnichannel contact center and CRM platform that streamlines customer service, sales, and communications across multiple digital and telephony channels for businesses of all sizes.

• Contact for Pricing

Lomni streamlines customer support with AI-powered texting and calling, capable of answering FAQs, processing payments, and integrating with various applications. It offers multilingual support and real-time analytics.

• Paid
• From 89$

Customer.io is a customer engagement platform fueled by first-party data, enabling personalized journeys across email, push, in-app, and SMS to build stronger relationships.

• Free Trial
• From 100$

Responso centralizes e-commerce customer communication across multiple channels, using AI to enhance support and automate responses for online sellers.

• Freemium
• From 22$

Bling centralizes customer calls, texts, emails, social media, and webchat into one application, leveraging AI to help B2C businesses grow revenue and enhance customer satisfaction.

• Free Trial
• From 20$

Textable is a messaging platform that enables businesses and individuals to send and receive text messages using their existing VoIP phone numbers, with features like multi-device sync, MMS support, and automated campaigns.

• Other

Batai is an AI-powered customer service assistant that uses advanced voice and text models to answer questions, schedule appointments, and detect intentions across multiple channels.

• Paid
• From 25$

Trengo is an AI-first customer service platform that unifies WhatsApp, email, social media, and voice communications into one inbox, automating repetitive conversations and streamlining customer interactions.

• Paid
• From 299$

Vartastu is an all-in-one customer service platform powered by Setoofy that enables multilingual communication across multiple channels, helping teams streamline support and boost productivity.

• Contact for Pricing

Desku offers AI-powered customer service software with live chat, ticketing, and chatbot automation. It integrates with social media and e-commerce platforms for unified, efficient customer support.

• Free Trial
• From 19$

MindX Service AI is an AI-powered customer service platform that reduces wait times and delivers consistent omnichannel support for businesses. The tool enables instant, human-like responses, automates workflows, and ensures every customer interaction is efficient and brand-aligned.

• Freemium
• From 34$

Conversly is an AI-powered customer success platform that provides voice and video agents to handle customer queries instantly 24/7, reducing support workload while improving customer experience.

• Usage Based

MindX Service AI is a fully agentic AI platform that transforms customer support by automating resolutions, boosting agent productivity, and providing predictive insights across multiple channels.

• Freemium
• From 49$

Sidekick AI is an AI customer support agent designed to assist customers throughout their journey, answering questions, resolving inquiries, and converting visitors.

• Free Trial
• From 99$

Nettyfish offers a unified platform for businesses to manage customer communication across SMS, Voice, and WhatsApp, featuring AI-powered chatbots and robust API integration.

• Contact for Pricing

Robylon is an AI-powered customer support platform that resolves complex customer support issues through email, chat, and phone using AI and human expertise. You only pay for resolved queries.

• Usage Based

Tactful AI offers an AI-powered customer service platform that enhances customer experiences through a blend of human touch and AI innovation. It provides omnichannel support, intelligent routing, and automation to improve efficiency and customer satisfaction.

• Freemium

Twiching provides an all-in-one cloud-based communication platform featuring AI-driven contact centers, virtual phone numbers, advanced voice and messaging services, and analytics to help businesses streamline interactions locally and globally.

• Free Trial
• From 10$