customer support software with knowledge base - AI tools

KnowledgeBase is an AI-powered knowledge base software designed for fast customer support and easy self-service. It offers features like AI search, multiple knowledge bases, and AI-driven article generation.

• Paid
• From 49$

PHPKB is a comprehensive knowledge management software that streamlines information sharing, enhances customer support, and boosts team productivity through AI-driven features and multilingual capabilities.

• Freemium
• From 25$

Kundo is an AI-powered customer service platform that integrates case management and self-service, using AI to maintain knowledge, answer customers directly, and enhance agent performance from day one.

• Contact for Pricing

SupportHero is a powerful Knowledge Management System that delivers instant answers to customers, reduces ticket volume, and boosts satisfaction 24/7 through an intuitive interface and advanced features.

• Freemium
• From 49$

Support.cc is a comprehensive help desk software designed to manage support requests efficiently, ensuring timely resolution of customer queries through ticket management, automation, and knowledge base features.

• Free Trial
• From 15$

Answered.so is a comprehensive customer service platform that combines GPT-powered chatbots, knowledge base management, and intelligent search capabilities to resolve up to 70% of customer inquiries automatically.

• Freemium
• From 24$

Aidbase is a comprehensive AI-powered support ecosystem that combines chatbot, ticketing, and email support functionalities to automate customer service for SaaS businesses.

• Freemium
• From 29$

Kastro is an AI-powered customer support platform that combines ChatGPT capabilities with live chat, help center, and productivity tools to streamline customer service operations.

• Freemium
• From 35$

Help.center is an AI-powered knowledge base solution that provides instant customer support through AI chatbot and search functionality, helping businesses reduce support tickets and provide 24/7 assistance.

• Freemium
• From 19$

Helpjuice is an AI-powered knowledge base software designed to streamline customer support and internal knowledge management. It offers features like AI search, customizable themes, and robust analytics.

• Paid
• From 120$

Replyso offers an AI-based support agent tailored for businesses, designed to automate customer service and boost conversions through intelligent, data-driven responses.

• Freemium
• From 30$

Helplify is an AI-powered customer support platform that helps businesses build knowledge bases, deliver answers through smart widgets, and manage tickets in one streamlined system.

• Freemium
• From 24$

DeskDingo provides AI-enhanced customer support tools, including live chat and a knowledge base, to improve customer service and increase loyalty. It offers a free forever plan and customizable paid add-ons.

• Freemium

Swarmica is an AI-powered platform that combines helpdesk and knowledge management to streamline support operations, improve customer satisfaction, and reduce ticket volume through automation and intelligent workflows.

• Paid
• From 45$

FAQ Hub is an AI-powered knowledge base and chatbot platform that transforms chaotic support history into structured, controllable content to deflect up to 70% of support tickets.

• Freemium
• From 44$

Enchant is an AI-powered customer support platform that combines omnichannel shared inboxes, knowledge bases, live chat, and call center features into one intuitive solution for teams of all sizes.

• Freemium
• From 20$

ChatBees is an AI-powered customer support platform that builds Knowledge Graphs from historical tickets and internal knowledge bases to automate and reduce ticket resolution time by up to 52%.

• Usage Based
• From 49$

Siedesk offers an intuitive knowledge base, FAQ pages, and help center creation tool, enhancing customer and collaborator experiences with GPT-assisted content.

• Paid
• From 10$

Answer HQ is an AI assistant designed to reduce repetitive customer questions by up to 80% by learning from your website and documents to provide instant, accurate answers.

• Free Trial
• From 41$

Botwise is an AI-powered knowledge management tool designed to help teams and customers find information instantly across various sources like files, documents, drives, sites, and knowledge bases, significantly improving search speed and efficiency.

• Free Trial

Supportbench is an AI-powered customer support platform designed for B2B companies, offering unified tools for ticketing, CRM, knowledge management, and workflow automation.

• Free Trial
• From 32$

Jochem AI is an enterprise-grade knowledge management solution that provides instant answers to customer and employee questions while continuously learning and improving its knowledge base through expert interactions.

• Contact for Pricing

My AskAI is a comprehensive AI customer support solution that creates customized support agents capable of handling customer queries automatically, integrating with existing tools like Zendesk and Intercom while reducing support costs and response times.

• Freemium
• From 60$