Conversational AI for call centres - AI tools

Voyce AI is an AI-powered conversational voice agent that provides 24/7 call handling, answering common questions, capturing details, and booking callbacks while seamlessly routing complex calls to human teams with full context.

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Cognitive Calls offers AI-powered voice solutions to automate incoming and outgoing phone and web calls, improving customer support, scheduling, and outreach for various industries.

• Paid
• From 15$

VoiceLab.AI offers AI-powered Conversational Intelligence and Cognitive Automation solutions, including the TRURL LLM, to analyze customer interactions, improve sales, enhance user experience, and automate business processes.

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Conversed.ai provides AI Agents designed to automate customer care, drive conversational commerce, and answer employee questions, aiming to boost revenue, cut costs, and improve team productivity.

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VOCALLS provides a voice-first AI conversation platform designed to automate contact center operations, enhance customer experience, and empower agents.

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Cald AI offers AI-powered conversational phone agents for outbound and inbound calls, designed to enhance business communication and reduce call center costs significantly.

• Freemium

LangCall is an AI-powered service that handles both inbound and outbound phone calls. It uses AI agents to manage conversations, filter calls, and provide 24/7 support.

• Paid
• From 6$

Enthu.AI is an AI-powered conversation intelligence platform that transforms contact centers by automating quality assurance, agent coaching, and compliance monitoring through advanced speech analytics and generative AI.

• Free Trial
• From 59$

ConvoQ AI is an advanced contact center solution that utilizes artificial intelligence to transform customer conversations into actionable insights, helping businesses improve customer service and agent performance.

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Concerto provides AI-powered automated conversations for front desks and help desks, improving customer service through voice, chat, and messaging platforms.

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Cols.ai is an advanced AI phone calling platform that enables businesses to handle both inbound and outbound calls with personalized, human-like voice communication, integrated with telephone systems and real-time data.

• Usage Based

ConvoZen.AI is a conversational intelligence platform that utilizes AI to enhance customer engagement, ensure compliance, and improve agent performance across various channels.

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• API

Chatbot AI uses artificial intelligence and natural language processing to simulate human conversation, providing assistance, answering queries, and carrying out tasks.

• Free

NLPearl provides an AI voice agent, Pearl, designed to automate customer phone and voice interactions for sales, support, and other business communication needs, operating 24/7 in multiple languages on a no-code platform.

• Freemium
• From 19$

Clinc offers revolutionary conversational AI technology for banks, utilizing natural language processing to understand complex conversations and provide superior customer interactions.

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Nixxis is an AI-powered contact center software solution that helps businesses manage inbound and outbound calls, omnichannel communications, and customer interactions through intelligent automation and analytics.

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isLucid is an AI-driven platform that organizes conversation information and insights to help contact center agents close sales faster, prevent churn, and resolve support inquiries more efficiently through real-time assistance.

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Calling AI automates repetitive call processes using artificial intelligence to enhance customer experience and operational efficiency across various industries.

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CallFluent AI offers AI-powered phone agents that handle calls 24/7, turning missed calls into revenue opportunities. It integrates with popular platforms and provides human-like voice interactions.

• Paid
• From 37$

byVoice is a comprehensive Conversational AI platform designed to automate voice and chat communications for businesses, offering advanced speech analytics, chatbots, and seamless integrations for enhanced customer interactions.

• Freemium
• From 19$

Converso is an AI-powered helpdesk that automates first-line customer support, reducing agent workload and improving customer service across multiple channels like WhatsApp, Messenger, SMS, and Webchat.

• Free Trial
• From 19$

Leaping AI provides self-improving AI voice agents to automate call center operations, offering human-like customer interactions and significant cost savings for businesses.

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Altnativ provides enterprise-grade conversational AI to improve customer support, reduce wait times, and drive customer retention. It offers personalized, human-like interactions for businesses of all sizes.

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Joy AI is the #1 AI call answering service, utilizing a hybrid model of voice AI and live human agents to provide 24/7 instant, exceptional customer service and ensure businesses never miss an important call.

• Free Trial
• From 38$

Convirza offers AI-driven call tracking and conversation analytics solutions to help businesses convert more leads, improve agent performance, and optimize marketing spend.

• Paid
• From 29$

Fluents is an AI-powered call center platform that automates inbound support, outbound sales campaigns, and conversational voice interactions with enterprise-grade reliability and developer flexibility.

• Freemium
• From 49$

Aivo provides a comprehensive Conversational AI suite to automate customer service and sales. It offers solutions for creating engaging customer experiences across multiple channels.

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PreCallAI automates sales and customer interactions using AI voice bots. It enhances call center operations, manages inbound and outbound calls, and integrates with other systems.

• Usage Based

Banter AI is an AI-powered phone call automation solution that provides safe, accurate, and conversational answers based on your business details. It automates phone calls for businesses, improving customer service and streamlining operations.

• Freemium

Certainly is a conversational AI platform enabling e-commerce and retail businesses to automate customer support and sales with AI-powered chatbots.

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