byVoice

Omnichannel Conversational AI Platform for Business Communication Automation

Name: byVoice
Brand: byvoice.io
Availability: InStock

Freemium

From 19$

Home: https://www.byvoice.io

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What is byVoice?

byVoice is an enterprise-focused Conversational AI platform that enables businesses to automate customer interactions across voice and chat channels. Combining advanced speech recognition, natural language processing, and large language models, byVoice delivers intelligent virtual assistants, chatbots, and voicebots capable of handling inbound and outbound communications at scale. The platform provides a suite of cloud-based solutions including no-code automation, omnichannel routing, spam protection, and customizable AI agents, making it suitable for diverse use cases in customer support, sales, and operations.

With features like seamless CRM integrations, easy white-label options, and robust analytics, byVoice streamlines workflows and enhances operational efficiency. The solution is offered on scalable subscription plans, supporting everything from startups to enterprises needing high-volume automation, reliability, and customization to fit their growth strategies.

Features

Conversational AI: Intelligent chatbots and voicebots for inbound and outbound automation
Speech Recognition & Analytics: Real-time transcription, voicemail detection, and speech analytics
Text-to-Speech: Natural-sounding speech synthesis for dynamic voice responses
LLM Integration: Advanced large language models for context-aware conversations
Omnichannel Support: Manage interactions via phone, SMS, WhatsApp, Telegram, and website chat
No-Code Automation: Visual scenario builder for fast, code-free workflow setup
White-Label Solution: Customizable branding and deployment for partners
CRM & Business Integration: Seamless connection to major CRM, ERP, and HRM systems
Spam & Answering Machine Detection: Automatic filtering and call screening
Detailed Analytics: Call and chat performance monitoring for actionable insights

Use Cases

Automating inbound and outbound customer support calls
Deploying omnichannel chatbots for messaging platforms
Enhancing call center operations with intelligent call routing
Integrating AI voice and chat assistants with CRM/ERP systems
Conducting automated candidate outreach and interviews in HR
Streamlining appointment scheduling and follow-ups
Managing large-scale outbound sales campaigns
Providing 24/7 automated responses and support

FAQs

What platforms can byVoice AI assistants integrate with?

byVoice can integrate with CRM, HRM, ERP systems, as well as messaging platforms such as SMS, WhatsApp, Telegram, and via HTTP APIs and Zapier.
Does byVoice offer a no-code automation builder?

Yes, byVoice provides a visual scenario builder allowing users to set up automation workflows without coding.
Can I white-label byVoice solutions for my brand?

Yes, byVoice offers white-label plans that enable custom branding and flexible deployment options.
Is there a free trial available for byVoice?

Yes, a free plan is available which includes minutes for calls and credits for chatbot usage, requiring no credit card to start.
How is large language model (LLM) usage priced on byVoice?

LLM usage is billed separately per text input and output, with rates specified per million characters based on the selected subscription plan.

Helpful for people in the following professions

Customer Support Specialist Contact Center Manager Sales Representative HR Manager IT Manager Operations Manager Business Analyst Startup Founder

byVoice Uptime Monitor

Average Uptime

100%

Average Response Time

238.69 ms

Last 30 Days

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