Top AI tools for Technical Support Specialist

Userscom is an AI-powered ticketing system designed to streamline customer support, improve response times, and enhance customer relationships.

• Freemium
• From 15$

Desku offers AI-powered customer service software with live chat, ticketing, and chatbot automation. It integrates with social media and e-commerce platforms for unified, efficient customer support.

• Free Trial
• From 19$

SyncBackPro is a robust backup and synchronization software designed for individuals, businesses, and organizations seeking secure data protection, automation, and efficient file management across local, network, and cloud storage solutions.

• Paid

Lucy is an AI employee that automates and scales businesses. It manages quotes, orders, support, and data across multiple channels, providing 24/7 customer service.

• Contact for Pricing

My AskAI is a comprehensive AI customer support solution that creates customized support agents capable of handling customer queries automatically, integrating with existing tools like Zendesk and Intercom while reducing support costs and response times.

• Freemium
• From 60$

Decagon provides generative AI agents to enhance customer service experiences for enterprises and startups. It offers personalized responses, seamless integrations, and powerful analytics to improve customer support efficiency.

• Contact for Pricing

Waypoint AI automates bug resolution, boosting support and engineering productivity by managing escalations with AI. It streamlines the process from intake to resolution, integrating with existing tools.

• Freemium

Kastro is an AI-powered customer support platform that combines ChatGPT capabilities with live chat, help center, and productivity tools to streamline customer service operations.

• Freemium
• From 35$

Real Interact offers outsourced call center services, providing dedicated agents and comprehensive support for businesses seeking to minimize operational costs and improve customer engagement.

• Paid

Bot Libre is a free, open-source platform for creating and deploying chatbots and virtual agents across web, mobile, social media, and the Metaverse.

• Freemium
• From 5$

Azimutt is an advanced AI-powered tool for the exploration, design, documentation, and optimization of complex database schemas, featuring scalable ER diagrams, schema analysis, and collaboration features.

• Freemium
• From 8$

Uitrial offers real-time, human-like conversational AI agents designed to automate user interactions, enhance engagement, and deliver actionable conversation analytics for businesses.

• Usage Based

Controllific offers cloud-based UniFi Controller hosting, automated backups, updates, SSL security, and integrated email servers. It helps users centrally manage network devices efficiently and securely while saving time and IT maintenance costs.

• Paid
• From 25$

ScreenML is a macOS utility that uses AI to automatically generate context-aware, meaningful names for screenshots, eliminating generic time-stamped filenames and improving organization.

• Freemium
• From 7$

InterWorx is a comprehensive Linux server management system designed for hosting providers, resellers, and website owners to efficiently manage domains, emails, and websites from a user-friendly control panel.

• Paid
• From 8$

CheckfirstAI is a suite of AI-powered tools designed to streamline workflows for companies in Testing, Inspection, Certification, and Compliance (TICC). It improves efficiency and productivity through intelligent automation.

• Free Trial

Provide Support delivers cross-platform live chat solutions to help businesses engage website visitors in real time, enhancing customer service and support efficiency.

• Paid

Instalily is a platform for building and deploying AI agents to automate complex tasks in B2B verticals. Its Composable Agents Layer™ allows for seamless integration and enhanced security.

• Contact for Pricing

Deflekt.ai is an AI-powered ticket deflection toolkit that automatically answers customer and employee questions using existing documentation, reducing support tickets by up to 50% across multiple communication channels.

• Freemium
• From 17$

Hoory AI is an AI-driven customer support platform that automates ticket resolution and delivers 24/7 multilingual support, helping businesses scale their operations.

• Free Trial
• From 6$

VeriShow enables businesses to remotely engage with customers using secure, on-demand video chat and co-browsing technology, facilitating seamless digital communication and support.

• Contact for Pricing

Unimus provides an intuitive solution for network automation, configuration backup, and change management, supporting a wide range of network devices. Its vendor-agnostic platform delivers fast deployment, ease of use, and modern security for networks of any size.

• Freemium

Abbot is a programmable smart assistant that integrates with your team chat to track customer conversations, automate tasks, and provide insights.

• Paid
• From 49$

Vision Helpdesk is a robust customer service software suite offering help desk, service desk, satellite help desk, and live chat solutions designed to simplify and centralize multichannel customer support operations for businesses of all sizes.

• Paid
• From 12$

QAReplay is a smart screen recorder designed for quality assurance and bug reporting, enabling users to effortlessly capture and share key moments during testing across multiple platforms.

• Other

FiveNines provides scalable, real-time monitoring for Linux servers with high-precision metrics, advanced alerting, and customizable dashboards to ensure optimal server performance.

• Freemium

Classtrix is a cloud-based institute management software that automates administrative tasks, enhances student engagement, and streamlines operations for coaching classes and educational institutions.

• Free Trial
• From 13$

Noet provides AI-powered customer support agents that resolve issues in minutes. Transform your customer experience with 24/7 support, sentiment analysis, and data-driven insights.

• Free Trial

AOMEI provides advanced backup, disk cloning, and recovery solutions for Windows, Mac, and enterprise environments, ensuring reliable data protection for individuals and businesses.

• Freemium

AgentWP is an intelligent, multilingual AI assistant specifically designed for WordPress sites that understands your website's architecture and helps with content, design, coding, and troubleshooting.

• Freemium
• From 11$

Bandicam is a lightweight screen recorder for Windows that captures anything on your PC screen as high-quality video. It can record specific areas, games using DirectX/OpenGL/Vulkan, and external devices.

• Paid

Snapsy is a browser extension that enables developers to capture screenshots, record screens, and raise tickets instantly on platforms like Jira, GitHub, or Slack, enhancing productivity and collaboration.

• Freemium
• From 8$

Neuradocs automates customer support by connecting your knowledge base to community channels like Slack and Discord, providing instant and accurate answers.

• Free Trial

Whats My DNS is a comprehensive DNS propagation checker that enables users to verify their domain's DNS records globally in real time, ensuring accurate network diagnostics and troubleshooting.

• Free

UltraVNC enables secure and easy remote access to computers, allowing users to control desktops, transfer files, and provide remote support via internet or network connections.

• Free

AJ Matrix is a fully automated, AI-enhanced MLM software designed to streamline and scale direct selling and party planning organizations with robust commerce, marketing, and payment management features.

• Paid
• From 599$

Cardina is a co-browsing solution that enables customer service agents to view, draw on, and control customers' screens in real-time without requiring downloads or meeting links.

• Freemium
• From 69$

Recoveryfix offers specialized software tools for email recovery, email migration, and secure cloud backup, catering to individuals, enterprises, and service providers.

• Other

UseResponse is a scalable customer service platform that leverages AI to automate support workflows, streamline multichannel interactions, and provide advanced analytics for improved customer experience.

• Paid
• From 49$

Capture.dev is a sophisticated bug reporting tool that automates the creation of actionable tickets by capturing technical details, page history, and generating AI summaries for seamless communication between product and engineering teams.

• Paid
• From 8$

Word WandAI offers a powerful Zendesk ChatGPT integration to accelerate ticket resolution and enhance customer support experiences.

• Free Trial
• From 24$
• API

StatusNotify provides robust monitoring and instant notifications for over 240 cloud services, helping teams stay informed about service uptime issues. Customize alerts and monitor service status seamlessly from a unified dashboard.

• Freemium
• From 20$

Context is a sophisticated AI platform that transforms existing knowledge bases into automated 24/7 tech support bots, enabling efficient customer support automation with smart response systems.

• Freemium
• From 19$

Auvik delivers real-time visibility and automated management across network, server, endpoint, and SaaS environments, helping IT professionals and MSPs efficiently monitor, secure, and optimize their infrastructure.

• Contact for Pricing

StatusSight provides real-time outage alerts for over 3,000 services. Stay informed about service disruptions with a custom dashboard.

• Free

DeskDingo provides AI-enhanced customer support tools, including live chat and a knowledge base, to improve customer service and increase loyalty. It offers a free forever plan and customizable paid add-ons.

• Freemium

Doks.ai is an AI-powered chatbot builder that empowers users and reduces support costs. Train your chatbot on your website, documentation, and other resources to provide instant, accurate assistance.

• Paid
• From 19$

Axigen is an all-in-one mail server software offering secure, customizable, and scalable email solutions for businesses, ISPs, Telcos, and managed service providers.

• Freemium

ClamXAV provides advanced antivirus, adware, and ransomware protection for Mac users, operating efficiently in the background to ensure optimal performance and security.

• Paid

Scappman provides a fully automated, cloud-based solution for managing and updating third-party applications in Microsoft Intune, ensuring endpoint security and streamlined app deployment for enterprises, SMBs, and MSPs.

• Contact for Pricing