Top AI tools for Customer Service Agent

Engati is a Conversational AI platform powered by eSenseGPT, offering Gen-AI powered Chatbots, Live chat, and more to enhance customer experiences and drive business growth.

• Free Trial

Dingtone is an AI-powered app providing a second phone number for cheap international calls and texts via WiFi, with features like voicemail and call blocking.

• Other

Kait is an AI-powered conversational platform that connects businesses with customers across multiple social media and messaging channels. It offers chatbot automation, order processing, and a unified inbox for efficient communication.

• Free Trial

Reply AI is an AI-powered email writing assistant that integrates with Gmail and Outlook, helping users compose professional emails faster using GPT-4 technology.

• Free Trial

Hi Chat Assistant is an AI-powered sales chatbot solution designed to increase leads, automate customer service, and enhance marketing strategies. It offers 24/7 availability and integrates with multiple channels.

• Free Trial

Omnichat is an AI-powered omnichannel customer experience platform designed to unify customer interactions across channels like WhatsApp, Facebook Messenger, Instagram, and LINE. It helps businesses enhance marketing, sales, and support through intelligent automation and personalized engagement.

• Contact for Pricing

Pigro is an AI-powered search engine that simplifies finding precise answers within your organization's knowledge base, boosting productivity and saving time.

• Contact for Pricing

Agile CRM is an all-in-one CRM software offering sales enablement, marketing automation, and customer service capabilities. It's a cloud-based SaaS solution designed for small and medium-sized businesses.

• Freemium
• From 9$

Tactful AI offers an AI-powered customer service platform that enhances customer experiences through a blend of human touch and AI innovation. It provides omnichannel support, intelligent routing, and automation to improve efficiency and customer satisfaction.

• Freemium

Zimply provides AI assistants designed to automate repetitive business tasks across departments like finance, sales, HR, and operations. Hire digital colleagues to handle processes such as accounting, order management, and lead generation.

• Paid
• From 2150$

directMSG.app is an AI-powered tool that enables users to send direct WhatsApp messages to any phone number without adding the recipient to their contacts, using international phone number formatting.

• Free

GPTfy is an AI-powered solution for Salesforce that enhances sales, service, and business operations through automation, voice notes logging, and intelligent data processing.

• Paid
• From 20$

satu777 bet is a comprehensive online casino platform offering hundreds of slot games with high RTP, live casino options, and seamless transactions via Dana and other e-wallets.

• Other

FlysAir is a comprehensive travel platform connecting users with expert travel agents, airline contact information, and hotel listings to plan personalized trips efficiently.

• Other

ThisNumber.com is a free tool for searching international phone numbers from over 200 countries, providing details like country of origin, carrier, line type, and more, with additional owner information for U.S. numbers.

• Free

Yobi is an AI platform that enhances human capabilities, streamlining operations and improving team collaboration to boost business growth. It integrates with existing workflows, automates tasks, and provides insights to enhance productivity.

• Free Trial
• From 30$

Centus is an AI-powered localization platform that automates and manages entire translation workflows, helping businesses shorten time to market and optimize content localization budgets.

• Free Trial

Call2Friends is a web-based VoIP service offering high-quality, low-cost international calls to mobile and landline numbers directly from browsers and mobile apps with premium routes and no hidden fees.

• Freemium

ChatLabs is an all-in-one AI platform that provides access to multiple leading AI models including GPT-4, Claude, Gemini, and more for writing, coding, learning, and content creation, with features like AI assistants, image generation, and web search capabilities.

• Paid
• From 30$

Gallabox is an AI-powered messaging and automation platform that helps businesses capture, qualify, and convert leads on WhatsApp.

• Paid
• From 23$

Shipthis is an AI-powered freight forwarding platform that replaces legacy systems with a unified cloud-based solution, delivering real-time visibility, automated workflows, and seamless customer engagement for logistics operations.

• Freemium
• From 89$

Mailbutler is a comprehensive email extension that enhances Apple Mail, Gmail, and Outlook with productivity features including email tracking, smart scheduling, and AI-powered assistance.

• Freemium
• From 5$

DandyDialer is a telemarketing dialer platform that simplifies campaign management with unlimited calls, contacts, lists, and agents, requiring users to bring their own SIP provider like Twilio or Telnyx.

• Paid
• From 99$

HubSpot offers a comprehensive customer platform featuring marketing, sales, service, CMS, operations, and commerce software, integrating AI tools to help businesses scale.

• Freemium

American Voice Mail provides cloud-based voicemail, fax, and virtual phone number services for businesses, enabling remote work with features like auto attendants, toll-free numbers, and email fax integration.

• Paid
• From 8$

Chime V5 is an AI-powered chat service integrated with Microsoft Teams, designed for IT, Sales, and HR support. It streamlines support processes through file indexing, FAQ searching, intelligent agent routing, and ticketing system integration.

• Free Trial
• From 150$

Harmonix enhances your existing CRM or ERP system, making it more intuitive and efficient for your team. It integrates communication channels, leverages AI, and automates tasks to improve productivity.

• Contact for Pricing

COGNOS is a private and secure AI agent designed to streamline workflows, accelerate decision-making, and boost team productivity by providing instant, reliable answers from your organizational data.

• Paid

EvantoDesk is a customer-centric help desk platform designed to streamline team collaboration and speed up the processing of customer emails without relying on ticket numbers or customer portals.

• Paid

WhautoChat is an AI-powered omnichannel automation platform that helps businesses automate conversations across multiple messaging channels including WhatsApp, Instagram, Messenger, Telegram, and Live Chat.

• Freemium
• From 29$

Arch.ai is an AI-powered email assistant that helps users craft personalized, professional emails quickly and efficiently.

• Freemium

Drupe is an AI-powered communication app that integrates contacts and messaging platforms into a unified interface, featuring spam detection and smart dialing capabilities.

• Free

wisello uses generative AI to provide a personalized shopping experience, boosting sales and improving conversion rates for online stores. It acts as a conversational sales agent, guiding customers to informed purchases.

• Free Trial

AvAIO is an all-in-one, cloud-based aviation software solution that integrates reservations, operations, and management into a single platform, designed to streamline workflows, enhance safety, and reduce costs for airlines of all sizes.

• Contact for Pricing

Rulebase provides fintech customer service teams with an AI co-pilot for real-time agent support, automated QA, and compliance monitoring across all interactions.

• Contact for Pricing

AlphaChat is a Conversational AI platform designed to automate customer service. It offers intelligent self-service, multilingual support, and quick setup for increased efficiency and customer satisfaction.

• Paid
• From 399$

Yula uses AI to automatically answer up to 80% of customer emails, providing precise responses tailored to your e-commerce brand identity, saving time and money.

• Paid
• From 27$

TrackTheParcel is a universal parcel tracking tool that consolidates tracking from multiple carriers like USPS, UPS, FedEx, DHL, and more, allowing users to monitor package status and location without visiting individual carrier websites.

• Free

TravoCRM is an AI-powered CRM platform designed specifically for travel businesses, offering lead management, itinerary generation, and customer relationship tools to streamline operations and enhance customer satisfaction.

• Contact for Pricing

BotStacks offers a comprehensive platform for designing, deploying, and optimizing AI chatbots, empowering users with easy integration and scalable solutions.

• Freemium
• From 23$
• API

Symphony provides Voice AI simulations for employee training, allowing users to practice real-world scenarios on demand to improve skills without impacting customers.

• Contact for Pricing

Quicktext offers Velma, an AI hotel chatbot and virtual assistant, designed to increase direct sales, automate customer service in 37 languages, and optimize hotel operations through AI and big data analysis.

• Paid
• From 299$

Lucidworks offers a comprehensive search and discovery platform, utilizing AI and machine learning to enhance customer, employee, and digital experiences.

• Contact for Pricing

Genux AI empowers businesses to enhance customer experiences through customizable AI agents that handle inquiries, schedule appointments, and collect lead data 24/7.

• Free Trial
• From 99$

Reverse Lookup is a free AI-powered app for identifying unknown callers quickly and accurately, helping users avoid spam and scams with fast, reliable results.

• Free

TheLoops is an AI-powered platform designed to enhance CX operations by empowering teams, containing costs, and delivering measurable business outcomes.

• Contact for Pricing

Localphone provides affordable international calling services from mobile phones, landlines, or computers, with rates starting from 0.3¢ per minute and no contracts required.

• Freemium

ClearTouch offers a comprehensive cloud-based contact center platform, leveraging AI-driven analytics, omnichannel experiences, smart workforce engagement, and advanced automations to enhance customer interactions and agent productivity.

• Usage Based

CommBox is an AI-driven customer communication platform offering omnichannel engagement, automated workflows, and generative AI tools to enhance customer service and agent productivity.

• Contact for Pricing

Netcapz is a text messaging service designed for businesses. It offers features like SMS marketing, two-way messaging, and automation to improve customer engagement and communication.

• Paid
• From 42$