Top AI tools for Customer Service Agent

Omnichat is an AI-powered omnichannel customer experience platform designed to unify customer interactions across channels like WhatsApp, Facebook Messenger, Instagram, and LINE. It helps businesses enhance marketing, sales, and support through intelligent automation and personalized engagement.

• Contact for Pricing

NewRA is a cloud-based platform that enables enterprises to build and deploy AI-powered chatbots using their own data and information sets, offering seamless integration and personalized applications.

• Free Trial
• From 39$

wisello uses generative AI to provide a personalized shopping experience, boosting sales and improving conversion rates for online stores. It acts as a conversational sales agent, guiding customers to informed purchases.

• Free Trial

FlyMSG is a personal AI writing assistant and text expander that helps users save time and increase productivity by automating repetitive typing tasks and enhancing communication.

• Freemium
• From 3$

Yala leverages AI to enhance online sales through automated WhatsApp interactions, providing 24/7 customer service and personalized sales experiences.

• Contact for Pricing

Zimply provides AI assistants designed to automate repetitive business tasks across departments like finance, sales, HR, and operations. Hire digital colleagues to handle processes such as accounting, order management, and lead generation.

• Paid
• From 2150$

Arch.ai is an AI-powered email assistant that helps users craft personalized, professional emails quickly and efficiently.

• Freemium

COGNOS is a private and secure AI agent designed to streamline workflows, accelerate decision-making, and boost team productivity by providing instant, reliable answers from your organizational data.

• Paid

Symphony provides Voice AI simulations for employee training, allowing users to practice real-world scenarios on demand to improve skills without impacting customers.

• Contact for Pricing

Mailbutler is a comprehensive email extension that enhances Apple Mail, Gmail, and Outlook with productivity features including email tracking, smart scheduling, and AI-powered assistance.

• Freemium
• From 5$

Heymarket is a business texting platform that empowers teams to engage with customers, leads, and employees through shared inboxes and multiple messaging channels.

• Paid
• From 49$

Pigro is an AI-powered search engine that simplifies finding precise answers within your organization's knowledge base, boosting productivity and saving time.

• Contact for Pricing

ClearTouch offers a comprehensive cloud-based contact center platform, leveraging AI-driven analytics, omnichannel experiences, smart workforce engagement, and advanced automations to enhance customer interactions and agent productivity.

• Usage Based

Tactful AI offers an AI-powered customer service platform that enhances customer experiences through a blend of human touch and AI innovation. It provides omnichannel support, intelligent routing, and automation to improve efficiency and customer satisfaction.

• Freemium

GPTfy is an AI-powered solution for Salesforce that enhances sales, service, and business operations through automation, voice notes logging, and intelligent data processing.

• Paid
• From 20$

CXAssist is an AI-powered email assistant that automatically generates personalized responses based on trained data, helping businesses save time and increase customer satisfaction.

• Freemium
• From 34$

Webex AI enhances customer and employee experiences using an advanced generative AI platform for improved interactions, informed decisions, and amplified productivity.

• Freemium

SALES INFINITY is a comprehensive CRM platform designed for telesales and sales teams, automating tasks, managing leads, and improving customer engagement.

• Contact for Pricing

Genux AI empowers businesses to enhance customer experiences through customizable AI agents that handle inquiries, schedule appointments, and collect lead data 24/7.

• Free Trial
• From 99$

Athena AI enhances productivity by enabling teams to interact with company data and receive accurate, referenced answers. It supports various file formats and integrates with existing workflows for secure, efficient information retrieval.

• Free Trial
• From 99$

JivoChat is a comprehensive communication platform that helps businesses connect with customers through live chat, social media, messengers, and phone calls. Improve customer support and increase sales with its integrated communication tools.

• Freemium
• From 19$

Gladia is a comprehensive speech-to-text API platform offering real-time and asynchronous transcription services with multilingual support, featuring <300ms latency and advanced audio intelligence add-ons.

• Freemium

Calabrio ONE is a unified cloud-based suite using AI to optimize workforce management, quality assurance, and customer engagement in contact centers.

• Contact for Pricing

Helpy offers secure, multi-channel customer support software, available as both self-hosted and on-demand SaaS solutions, emphasizing data privacy and control.

• Freemium
• From 40$

Rulebase provides fintech customer service teams with an AI co-pilot for real-time agent support, automated QA, and compliance monitoring across all interactions.

• Contact for Pricing

GoDeskless is an AI-powered field service management platform that streamlines operations with real-time GPS tracking, smart scheduling, and seamless communication between customers and field agents.

• Paid
• From 39$

Harmonix enhances your existing CRM or ERP system, making it more intuitive and efficient for your team. It integrates communication channels, leverages AI, and automates tasks to improve productivity.

• Contact for Pricing

Engati is a Conversational AI platform powered by eSenseGPT, offering Gen-AI powered Chatbots, Live chat, and more to enhance customer experiences and drive business growth.

• Free Trial

TheLoops is an AI-powered platform designed to enhance CX operations by empowering teams, containing costs, and delivering measurable business outcomes.

• Contact for Pricing

BotStacks offers a comprehensive platform for designing, deploying, and optimizing AI chatbots, empowering users with easy integration and scalable solutions.

• Freemium
• From 23$
• API

Yobi is an AI platform that enhances human capabilities, streamlining operations and improving team collaboration to boost business growth. It integrates with existing workflows, automates tasks, and provides insights to enhance productivity.

• Free Trial
• From 30$

Gallabox is an AI-powered messaging and automation platform that helps businesses capture, qualify, and convert leads on WhatsApp.

• Paid
• From 23$

ChatLabs is an all-in-one AI platform that provides access to multiple leading AI models including GPT-4, Claude, Gemini, and more for writing, coding, learning, and content creation, with features like AI assistants, image generation, and web search capabilities.

• Paid
• From 30$

Yula uses AI to automatically answer up to 80% of customer emails, providing precise responses tailored to your e-commerce brand identity, saving time and money.

• Paid
• From 27$

Voho provides scalable AI voice agents designed to automate inbound and outbound business phone calls, handling customer service, lead qualification, and appointment booking.

• Freemium

Lucidworks offers a comprehensive search and discovery platform, utilizing AI and machine learning to enhance customer, employee, and digital experiences.

• Contact for Pricing

EvantoDesk is a customer-centric help desk platform designed to streamline team collaboration and speed up the processing of customer emails without relying on ticket numbers or customer portals.

• Paid

Sprinklr provides a unified customer experience management (Unified-CXM) platform powered by AI, designed to enhance productivity and consolidate customer interactions across marketing, customer service, social media, and insights teams.

• Contact for Pricing

AlphaChat is a Conversational AI platform designed to automate customer service. It offers intelligent self-service, multilingual support, and quick setup for increased efficiency and customer satisfaction.

• Paid
• From 399$

Agile CRM is an all-in-one CRM software offering sales enablement, marketing automation, and customer service capabilities. It's a cloud-based SaaS solution designed for small and medium-sized businesses.

• Freemium
• From 9$

Netcapz is a text messaging service designed for businesses. It offers features like SMS marketing, two-way messaging, and automation to improve customer engagement and communication.

• Paid
• From 42$

ChatGPT2Help is a Chrome extension providing instant AI assistance for content writing, copy editing, and virtual assistant tasks directly within the browser.

• Other

WADeck is an AI-powered WhatsApp CRM Chrome extension that combines ChatGPT integration with advanced conversation management features to streamline business communications and automate customer interactions.

• Freemium

CommBox is an AI-driven customer communication platform offering omnichannel engagement, automated workflows, and generative AI tools to enhance customer service and agent productivity.

• Contact for Pricing

Chime V5 is an AI-powered chat service integrated with Microsoft Teams, designed for IT, Sales, and HR support. It streamlines support processes through file indexing, FAQ searching, intelligent agent routing, and ticketing system integration.

• Free Trial
• From 150$

Kait is an AI-powered conversational platform that connects businesses with customers across multiple social media and messaging channels. It offers chatbot automation, order processing, and a unified inbox for efficient communication.

• Free Trial

Sensely offers an AI-powered conversational platform to improve member experience, enhance brand preference, and influence behavior in the healthcare sector.

• Contact for Pricing

Quicktext offers Velma, an AI hotel chatbot and virtual assistant, designed to increase direct sales, automate customer service in 37 languages, and optimize hotel operations through AI and big data analysis.

• Paid
• From 299$

Cobbai provides AI agents designed to enhance customer service operations by automating interactions, empowering support teams, and providing actionable insights.

• Paid
• From 427$

VoiceGenie is a Generative AI-powered voice bot designed for enhancing sales funnel effectiveness by providing empathetic, human-like interactions with buyers.

• Paid
• From 167$
• API