Slack help desk software with AI - AI tools

Ravenna is an AI-powered, Slack-first help desk designed to streamline internal support for IT, HR, finance, and operations teams by automating tasks and managing tickets within familiar collaboration platforms.

• Contact for Pricing

Wrangle is an agentic ITSM platform that automates support ticketing and workflows directly within Slack, leveraging AI to deflect tickets, suggest responses, and provide insights.

• Freemium
• From 39$

Thena is an AI-powered B2B ticketing platform designed to manage customer support and requests directly within Slack and other communication channels.

• Free Trial
• From 64$

Ariv is an AI assistant that integrates with Slack and Microsoft Teams to help teams find company information quickly, reducing search time and improving productivity.

• Paid
• From 5$

Botler is an AI assistant designed for Slack, enhancing team productivity and communication. It integrates seamlessly into workspaces for smart conversations, task management, and information retrieval.

• Free Trial
• From 20$

Troopr offers AI assistants designed for enterprises to automate routine tasks and optimize processes for project management and customer/employee support, integrating seamlessly with Slack, Jira, and Confluence.

• Free Trial
• From 49$

Enjo.AI is a GenAI copilot that integrates Jira with Slack, enabling users to create, manage, and resolve Jira tickets directly within Slack, leveraging AI for automated support and insights.

• Contact for Pricing

Hivemind integrates multiple AI models directly into Slack, enabling teams to chat, collaborate, and enhance productivity within their existing workspace.

• Freemium
• From 2$

ClearFeed is an AI-powered support platform that integrates with Slack and MS Teams to streamline communication and help teams deliver faster resolutions through smart ticketing and workflow automation.

• Paid
• From 24$

Abbot is a programmable smart assistant that integrates with your team chat to track customer conversations, automate tasks, and provide insights.

• Paid
• From 49$

Unthread is an AI-powered service management platform that integrates with Slack to automate ticket tracking, prioritization, and resolution while providing omni-channel support capabilities.

• Paid
• From 50$

AI Sidekick is an executive assistant that provides actionable insights from your team's daily Q&A. It helps prevent burnout, improve morale, and solve blockers faster.

• Free Trial
• From 9$

Question Base is an AI-powered autoresponder tool designed for Slack that efficiently handles and automates answers to repetitive questions.

• Paid
• From 50$

AI Desk is a 24/7 automated customer support solution that integrates with websites, using AI trained on business data to handle customer inquiries, reduce support costs, and increase sales opportunities.

• Freemium
• From 19$

Pluno is an AI-powered support agent designed for B2B teams on Zendesk, learning from past tickets to autonomously resolve complex technical issues with diagnostic flows and troubleshooting steps.

• Contact for Pricing

Harriet is an AI-powered platform designed for HR, IT, and Ops teams, offering automated self-service support and workflow automation through integrations with existing systems like Slack and Teams.

• Contact for Pricing

Raindrop provides AI application monitoring, sending alerts for misbehavior and enabling rapid root cause analysis and issue resolution.

• Free Trial
• From 65$

JediDesk is an AI-powered customer communication platform offering live chat, knowledge base, and CRM features to automate support and enhance sales.

• Free Trial

Wonderus is an AI-driven chatbot and knowledge base that enables companies to answer internal questions instantly via Slack and a Chrome extension, streamlining onboarding and day-to-day operations.

• Freemium
• From 100$

Converso is an AI-powered helpdesk that automates first-line customer support, reducing agent workload and improving customer service across multiple channels like WhatsApp, Messenger, SMS, and Webchat.

• Free Trial
• From 19$

AI-powered employee support platform automating HR and IT helpdesk tasks through system integrations and intelligent ticket management

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eDesk is an AI-powered customer support platform designed for ecommerce, streamlining support, driving loyalty, and boosting business growth.

• Freemium
• From 65$

Skipper AI instantly transforms Slack conversations into detailed Jira tickets using AI, streamlining workflow and reducing context switching.

• Free Trial
• From 50$

PonderAi is a Slack-based virtual assistant that enhances productivity through instant knowledge retrieval, task automation, and real-time data integration with proper citations.

• Usage Based

Confi AI transforms company documentation into instant answers via a chatbot, accessible directly in platforms like Slack, eliminating search time and improving team efficiency.

• Free Trial
• From 9$

Ajent.ai centralizes customer communications into a single dashboard, leveraging AI to streamline support and enhance team efficiency. It offers features like multi-user management, bulk messaging, and real-time customer insights.

• Contact for Pricing

incident.io is an AI-powered incident management platform offering on-call scheduling, rapid response, and automated status updates, designed to support modern teams in minimizing downtime and improving resolution times.

• Freemium
• From 19$

Wallu is an advanced AI chatbot designed to automate customer support on Discord servers, answering frequently asked questions and providing 24/7 assistance.

• Freemium
• From 7$

ChatScope AI is a Slack-integrated AI assistant that provides teams access to powerful AI models like ChatGPT, Dall-E, and Bard, enabling enhanced productivity and collaboration directly within Slack channels.

• Freemium

Truffle is an AI-powered tool that transforms Slack conversations into searchable documentation, automatically summarizing important discussions and providing instant answers to repeated questions.

• Paid
• From 165$