AI for IT service management on Slack - AI tools

Unthread is an AI-powered service management platform that integrates with Slack to automate ticket tracking, prioritization, and resolution while providing omni-channel support capabilities.

• Paid
• From 50$

Ravenna is an AI-powered, Slack-first help desk designed to streamline internal support for IT, HR, finance, and operations teams by automating tasks and managing tickets within familiar collaboration platforms.

• Contact for Pricing

Siit is a service desk platform that helps companies manage internal requests and automate workflows, improving employee experience and operational efficiency.

• Paid
• From 23$

Troopr offers AI assistants designed for enterprises to automate routine tasks and optimize processes for project management and customer/employee support, integrating seamlessly with Slack, Jira, and Confluence.

• Free Trial
• From 49$

ClearFeed is an AI-powered support platform that integrates with Slack and MS Teams to streamline communication and help teams deliver faster resolutions through smart ticketing and workflow automation.

• Paid
• From 24$

Truffle is an AI-powered tool that transforms Slack conversations into searchable documentation, automatically summarizing important discussions and providing instant answers to repeated questions.

• Paid
• From 165$

HowsThisGoing is an AI-powered project management assistant that automates status updates and provides insights about your team's progress, all within Slack.

• Freemium

Question Base is an AI-powered autoresponder tool designed for Slack that efficiently handles and automates answers to repetitive questions.

• Paid
• From 50$

unSkript is an Agentic-AI platform that helps MSPs automate root cause analysis (RCA) and issue remediation, improving SLA levels and support cost efficiency. It proactively performs health checks, diagnoses, and fixes customer issues.

• Contact for Pricing

Ariv is an AI-powered knowledge management solution that integrates with Slack and Microsoft Teams, helping teams find information quickly and efficiently. It processes company documents and FAQs to create a dynamic knowledge graph, saving teams up to an hour per day per member.

• Freemium
• From 5$

MEJ Support AI is a comprehensive ticket management system that helps businesses organize, manage, and resolve customer support requests efficiently while providing real-time tracking and analytics through a centralized dashboard.

• Freemium
• From 15$

Toyon is an AI-powered Slackbot that automates task management and team coordination by intelligently identifying tasks from messages and following up with team members until completion.

• Contact for Pricing

PonderAi is a Slack-based virtual assistant that enhances productivity through instant knowledge retrieval, task automation, and real-time data integration with proper citations.

• Usage Based

AI Sidekick is an executive assistant that provides actionable insights from your team's daily Q&A. It helps prevent burnout, improve morale, and solve blockers faster.

• Free Trial
• From 9$

Leena AI is a Gen AI agent designed for enterprises to significantly reduce IT, HR, and Finance tickets, guaranteeing 70% self-service.

• Contact for Pricing

Rezolve.ai is a Generative AI-powered Employee Service Desk that integrates with Microsoft Teams for immediate support and IT service management.

• Free Trial
• API

AI-powered employee support platform automating HR and IT helpdesk tasks through system integrations and intelligent ticket management

• Contact for Pricing

ChatScope AI is a Slack-integrated AI assistant that provides teams access to powerful AI models like ChatGPT, Dall-E, and Bard, enabling enhanced productivity and collaboration directly within Slack channels.

• Freemium

Abbot is a programmable smart assistant that integrates with your team chat to track customer conversations, automate tasks, and provide insights.

• Paid
• From 49$

Tekst optimizes enterprise operations with AI that understands context, automates workflows, and seamlessly integrates with existing systems. It eliminates inefficiencies, ensures compliance, and boosts efficiency at scale.

• Contact for Pricing

Tettra is an AI-powered knowledge base platform that integrates with Slack to provide instant answers from company documentation, helping teams reduce time spent searching for information by 35%.

• Freemium
• From 4$

bout.ai is an AI-powered operations assistant that automatically generates team progress reports from Slack conversations, helping teams save up to 16 hours per week by eliminating lengthy stand-ups and status update meetings.

• Paid
• From 137$

SuperOps is an AI-powered, all-in-one PSA-RMM platform designed for modern MSPs and IT teams, enhancing IT management efficiency and profitability.

• Free Trial
• From 79$

SupportLogic is an AI-powered platform that transforms complex B2B customer support operations through real-time sentiment analysis, escalation prediction, and intelligent case routing. It integrates with existing ticketing systems to deliver proactive support experiences.

• Contact for Pricing

Wallu is an advanced AI chatbot designed to automate customer support on Discord servers, answering frequently asked questions and providing 24/7 assistance.

• Freemium
• From 7$

AI-enhanced Slack assistant transforming conversation histories into accessible corporate knowledge.

• Free Trial
• From 29$

Ansy.ai is an AI bot leveraged by GPT-3 technology to provide instant contextual answers, streamlining community support on Discord and Slack.

• Paid
• From 5$