Thena - Alternatives & Competitors

Ranked by Relevance

• 1
  Supportbench The Support Platform for B2B Companies

  Supportbench is an AI-powered customer support platform designed for B2B companies, offering unified tools for ticketing, CRM, knowledge management, and workflow automation.

  • Free Trial
  • From 32$
• 2
  MEJ Support AI The ultimate tool to manage your support tickets and keep your clients happy

  MEJ Support AI is a comprehensive ticket management system that helps businesses organize, manage, and resolve customer support requests efficiently while providing real-time tracking and analytics through a centralized dashboard.

  • Freemium
  • From 15$
• 3
  Ravenna Slack first help desk for internal operations

  Ravenna is an AI-powered, Slack-first help desk designed to streamline internal support for IT, HR, finance, and operations teams by automating tasks and managing tickets within familiar collaboration platforms.

  • Contact for Pricing
• 4
  Jitbit Helpdesk Ticketing System for Customer Support Teams

  Jitbit Helpdesk is a customer support ticketing system focused on email, offering both SaaS and on-premises solutions. It utilizes AI to enhance productivity through automated responses and knowledge base integration.

  • Freemium
• 5
  Unthread Agentic Service Management in Slack

  Unthread is an AI-powered service management platform that integrates with Slack to automate ticket tracking, prioritization, and resolution while providing omni-channel support capabilities.

  • Paid
  • From 50$
• 6
  ClearFeed The Next-Gen Support Platform on Slack & MS Teams Powered by AI

  ClearFeed is an AI-powered support platform that integrates with Slack and MS Teams to streamline communication and help teams deliver faster resolutions through smart ticketing and workflow automation.

  • Paid
  • From 24$
• 7
  Userscom Keep your customer support efficient with zero clutter or chaos.

  Userscom is an AI-powered ticketing system designed to streamline customer support, improve response times, and enhance customer relationships.

  • Freemium
  • From 15$
• 8
  Venixs Best Business-Oriented AI Customer Success System

  Venixs is a business-oriented AI customer success system that enhances efficiency and customer engagement through a conversational ticketing system and AI-driven interactions.

  • Paid
  • From 10000$
• 9
  Macha AI Customer-centric AI support automation for Zendesk and LiveChat

  Macha AI is an intelligent customer support automation platform that integrates with Zendesk and LiveChat to provide multilingual support, ticket automation, and enhanced customer service efficiency.

  • Paid
  • From 49$
• 10
  Euphoric.ai Streamlined Customer Support Management

  Euphoric.ai is a customer support tool designed to improve team organization and efficiency. It centralizes customer interactions and provides features for streamlined communication and collaboration.

  • Free Trial
• 11
  Athena Chat AI All in one messenger app, Automated with AI Assistant

  Athena Chat AI is a comprehensive AI chatbot platform that enables businesses to design, customize, and deploy AI assistants across multiple messaging channels for automated customer support and lead generation.

  • Freemium
  • From 99$
• 12
  QueryPal Resolve Instant Ticket Resolution for Customer Support Teams

  QueryPal Resolve is an AI-powered customer support solution that provides instant ticket resolution by automatically generating referenced draft responses within Zendesk, Freshdesk, and Intercom platforms.

  • Usage Based
  • From 499$
• 13
  Leena AI Agentic AI for Enterprise Ticket Reduction

  Leena AI is a Gen AI agent designed for enterprises to significantly reduce IT, HR, and Finance tickets, guaranteeing 70% self-service.

  • Contact for Pricing
• 14
  SupBot Handle customer support instantly with AI

  SupBot is an AI-powered customer support solution that enables businesses to create, train, and deploy automated support bots. It offers instant 24/7 customer support while reducing operational costs through AI automation.

  • Freemium
  • From 15$
• 15
  CoSupport AI All-in-one AI solution for Customer Support

  CoSupport AI is an enterprise-grade autonomous AI platform that handles customer support inquiries with up to 99% response accuracy, offering custom AI models and unlimited user access across multiple channels.

  • Contact for Pricing
• 16
  Tactful AI Simpler, Better and Modern Customer Service

  Tactful AI offers an AI-powered customer service platform that enhances customer experiences through a blend of human touch and AI innovation. It provides omnichannel support, intelligent routing, and automation to improve efficiency and customer satisfaction.

  • Freemium
• 17
  IrisAgent Automate Customer Support with AI

  IrisAgent is an AI-powered customer support automation platform that resolves tickets and chats, automates operations, and provides real-time sentiment analysis.

  • Freemium
• 18
  Zupport Pioneering SaaS Customer Support

  Zupport is an AI-powered customer support platform designed specifically for SaaS companies. It helps manage duplicate issues, detect user intent, and enrich bug reports to improve customer experience.

  • Free Trial
  • From 29$
• 19
  Textmagic Customer service made easy

  Textmagic is an omnichannel customer service platform featuring AI assistance, workflow automation, and unified communication channels like SMS, chat, email, and calls.

  • Free Trial
  • From 20$
• 20
  AI Chatbot Support Multi-platform AI & Live Chat Customer Support

  AI Chatbot Support is a comprehensive customer service platform that combines autonomous AI chatbots with live chat capabilities across multiple messaging platforms and websites. It offers customizable widgets, AI-powered support tools, and a unified CMS dashboard for seamless customer interactions.

  • Paid
  • From 40$
• 21
  Support.cc Manage Support Requests for Timely Customer Query Resolution

  Support.cc is a comprehensive help desk software designed to manage support requests efficiently, ensuring timely resolution of customer queries through ticket management, automation, and knowledge base features.

  • Free Trial
  • From 15$
• 22
  AI Desk AI-powered Customer Service on your website

  AI Desk is a 24/7 automated customer support solution that integrates with websites, using AI trained on business data to handle customer inquiries, reduce support costs, and increase sales opportunities.

  • Freemium
  • From 19$
• 23
  SupportLogic AI Agents for Complex B2B Support Experience Management

  SupportLogic is an AI-powered platform that transforms complex B2B customer support operations through real-time sentiment analysis, escalation prediction, and intelligent case routing. It integrates with existing ticketing systems to deliver proactive support experiences.

  • Contact for Pricing
• 24
  Web2Chat AI can now answer chats for you!

  Web2Chat is an AI-powered customer support platform that combines live chat, ticketing, a knowledge base, CRM, and a news center to enhance customer interactions and streamline support for startups.

  • Freemium
  • From 19$
• 25
  Twig AI Customer Support Agent that resolves issues instantly

  Twig is an AI assistant that resolves customer issues instantly by providing 24/7 support for both users and support agents, with capabilities to look up user data and take actions like a trained agent.

  • Paid
  • From 500$
• 26
  AnsweriQ Transform your customer service with AI

  AnsweriQ is an AI-powered customer service automation platform that combines self-service AI and agent AI to deliver efficient query resolution and process automation, helping businesses achieve zero contact resolution and improved customer satisfaction.

  • Contact for Pricing
• 27
  AIHelp Maximize your return using the best AI services of In-App Support and Operations

  AIHelp is an integrated support platform offering AI-powered customer service solutions for mobile and web applications. It enhances customer engagement and retention through features like AI chatbots, in-app messaging, and customizable workflows.

  • Freemium
• 28
  Forethought Scale Customer Support with an Advanced AI Agent

  Forethought is an enterprise AI platform that delivers intelligent customer support automation through natural conversations, improved resolution rates, and lower costs across all interactions.

  • Contact for Pricing
• 29
  My AskAI AI-powered customer support agents for instant, 24/7 customer assistance

  My AskAI is a comprehensive AI customer support solution that creates customized support agents capable of handling customer queries automatically, integrating with existing tools like Zendesk and Intercom while reducing support costs and response times.

  • Freemium
  • From 60$
• 30
  ChatBees 10x Support Automation with AI-Powered Customer Support Solution

  ChatBees is an AI-powered customer support platform that builds Knowledge Graphs from historical tickets and internal knowledge bases to automate and reduce ticket resolution time by up to 52%.

  • Usage Based
  • From 49$
• 31
  Siit Modern Service Desk for Streamlined Internal Operations

  Siit is a service desk platform that helps companies manage internal requests and automate workflows, improving employee experience and operational efficiency.

  • Paid
  • From 23$
• 32
  Batai Intelligent conversations, real results.

  Batai is an AI-powered customer service assistant that uses advanced voice and text models to answer questions, schedule appointments, and detect intentions across multiple channels.

  • Paid
  • From 25$
• 33
  Robylon Transform your Customer Service with AI

  Robylon is an AI-powered customer support platform that resolves complex customer support issues through email, chat, and phone using AI and human expertise. You only pay for resolved queries.

  • Usage Based
• 34
  Aidbase AI-Powered support for your SaaS startup

  Aidbase is a comprehensive AI-powered support ecosystem that combines chatbot, ticketing, and email support functionalities to automate customer service for SaaS businesses.

  • Freemium
  • From 29$
• 35
  Infin8t Enhance Customer Engagement and Efficiency with AI Chatbots

  Infin8t offers an AI-powered chatbot solution designed to improve customer support efficiency and engagement through natural language processing and seamless integration.

  • Free Trial
• 36
  SympoQ Online Help Desk Software for Agile Customer Support

  SympoQ is an AI-powered online help desk software designed for agile teams, offering omnichannel support, automation, and collaborative features to enhance customer service.

  • Free Trial
  • From 10$
• 37
  Deskflow Co-Pilot for your employee-facing teams

  AI-powered employee support platform automating HR and IT helpdesk tasks through system integrations and intelligent ticket management

  • Contact for Pricing
• 38
  Gaspar AI AI Employee Helpdesk for Smarter Support

  Gaspar AI is a Generative AI-powered employee helpdesk that automates tasks, answers questions, and resolves issues, boosting engagement and productivity.

  • Paid
  • From 4$
• 39
  Parabolic AI Assistant for Customer Support

  Parabolic is an AI-powered customer support assistant that automates responses and improves support efficiency. It integrates with existing ticketing software and learns from your support data.

  • Usage Based
• 40
  Inline Help No-code AI-powered user assistance

  Inline Help is an AI-powered platform that provides proactive in-app support, boosting product adoption and reducing support tickets. It offers features like Explain This, Chatbot, and Tooltips.

  • Paid
  • From 97$
• 41
  LiveAgent Omnichannel Customer Service Platform

  LiveAgent is an omnichannel customer service platform offering ticketing, live chat, call center, and knowledge base solutions, enhanced with AI features.

  • Freemium
  • From 19$
• 42
  Altnativ Enterprise-Grade Conversational AI for Customer Support

  Altnativ provides enterprise-grade conversational AI to improve customer support, reduce wait times, and drive customer retention. It offers personalized, human-like interactions for businesses of all sizes.

  • Contact for Pricing
• 43
  ClickConnector Customer Support Platform For SaaS Products

  ClickConnector is an AI-powered customer support platform designed for SaaS products, offering a comprehensive suite of tools including AI chatbots, help desk, and knowledge base portals.

  • Freemium
  • From 49$
• 44
  Intaali AI-powered chatbot for immediate customer assistance and support automation

  Intaali is a multilingual AI chatbot platform that automates customer service by providing instant responses and resolving up to 80% of customer inquiries, while offering customizable training capabilities for businesses.

  • Freemium
  • From 29$
• 45
  Answer AI Instant customer support, always switched on

  Answer AI is an intelligent customer service automation platform that provides 24/7 support, handling queries and resolving customer issues instantly through natural language processing and seamless integration with e-commerce platforms.

  • Freemium
  • From 19$
• 46
  DeepConverse AI-driven Support Automation Platform for Faster Customer Service

  DeepConverse is a generative AI-based support automation platform that helps businesses reduce support costs by up to 80% through AI chatbots, interactive guides, and cognitive answer engine capabilities.

  • Free Trial
  • From 49$
• 47
  Ajent.ai Centralize all your customer conversations, with AI making support easy and efficient.

  Ajent.ai centralizes customer communications into a single dashboard, leveraging AI to streamline support and enhance team efficiency. It offers features like multi-user management, bulk messaging, and real-time customer insights.

  • Contact for Pricing
• 48
  Tars Shaping the future of customer experience and employee productivity with Conversational AI.

  Tars is a Conversational AI platform that transforms customer and employee interactions. It bridges the gap between complex processes and intuitive conversations, automating tasks and improving experiences.

  • Paid
  • From 500$
• 49
  Tekst AI powered back-office automation

  Tekst optimizes enterprise operations with AI that understands context, automates workflows, and seamlessly integrates with existing systems. It eliminates inefficiencies, ensures compliance, and boosts efficiency at scale.

  • Contact for Pricing
• 50
  Enjo.AI Convert Slack conversations into Jira tickets

  Enjo.AI is a GenAI copilot that integrates Jira with Slack, enabling users to create, manage, and resolve Jira tickets directly within Slack, leveraging AI for automated support and insights.

  • Contact for Pricing