Thena - Alternatives & Competitors

Supportbench is an AI-powered customer support platform designed for B2B companies, offering unified tools for ticketing, CRM, knowledge management, and workflow automation.

• Free Trial
• From 32$

MEJ Support AI is a comprehensive ticket management system that helps businesses organize, manage, and resolve customer support requests efficiently while providing real-time tracking and analytics through a centralized dashboard.

• Freemium
• From 15$

Easy-Tix is an AI-powered service desk solution designed to streamline customer support for small businesses with intelligent ticket management and seamless team collaboration.

• Freemium
• From 29$

Ravenna is an AI-powered, Slack-first help desk designed to streamline internal support for IT, HR, finance, and operations teams by automating tasks and managing tickets within familiar collaboration platforms.

• Contact for Pricing

Wrangle is an agentic ITSM platform that automates support ticketing and workflows directly within Slack, leveraging AI to deflect tickets, suggest responses, and provide insights.

• Freemium
• From 39$

Jitbit Helpdesk is a customer support ticketing system focused on email, offering both SaaS and on-premises solutions. It utilizes AI to enhance productivity through automated responses and knowledge base integration.

• Freemium

Unthread is an AI-powered service management platform that integrates with Slack to automate ticket tracking, prioritization, and resolution while providing omni-channel support capabilities.

• Paid
• From 50$

ClearFeed is an AI-powered support platform that integrates with Slack and MS Teams to streamline communication and help teams deliver faster resolutions through smart ticketing and workflow automation.

• Paid
• From 24$

Userscom is an AI-powered ticketing system designed to streamline customer support, improve response times, and enhance customer relationships.

• Freemium
• From 15$

Venixs is a business-oriented AI customer success system that enhances efficiency and customer engagement through a conversational ticketing system and AI-driven interactions.

• Paid
• From 10000$

Ticaga is a user-friendly support help desk designed for teams, offering centralized customer enquiries, ticket management, and real-time live chat to enhance customer experience.

• Free Trial
• From 15$

Macha AI is an intelligent customer support automation platform that integrates with Zendesk and LiveChat to provide multilingual support, ticket automation, and enhanced customer service efficiency.

• Paid
• From 49$

Euphoric.ai is a customer support tool designed to improve team organization and efficiency. It centralizes customer interactions and provides features for streamlined communication and collaboration.

• Free Trial

SysAid is an advanced IT service management (ITSM) platform powered by agentic AI, enabling organizations to automate repetitive IT tasks, accelerate issue resolution, and enhance productivity through AI-driven workflows and support.

• Contact for Pricing

Athena Chat AI is a comprehensive AI chatbot platform that enables businesses to design, customize, and deploy AI assistants across multiple messaging channels for automated customer support and lead generation.

• Freemium
• From 99$

QueryPal Resolve is an AI-powered customer support solution that provides instant ticket resolution by automatically generating referenced draft responses within Zendesk, Freshdesk, and Intercom platforms.

• Usage Based
• From 499$

Leena AI is a Gen AI agent designed for enterprises to significantly reduce IT, HR, and Finance tickets, guaranteeing 70% self-service.

• Contact for Pricing

SupBot is an AI-powered customer support solution that enables businesses to create, train, and deploy automated support bots. It offers instant 24/7 customer support while reducing operational costs through AI automation.

• Freemium
• From 15$

CoSupport AI is an enterprise-grade autonomous AI platform that handles customer support inquiries with up to 99% response accuracy, offering custom AI models and unlimited user access across multiple channels.

• Contact for Pricing

Tactful AI offers an AI-powered customer service platform that enhances customer experiences through a blend of human touch and AI innovation. It provides omnichannel support, intelligent routing, and automation to improve efficiency and customer satisfaction.

• Freemium

Mojo Helpdesk is an AI-powered helpdesk software that automates ticket management, provides intelligent routing, and offers a self-service knowledge base to reduce response times and improve customer support efficiency.

• Freemium
• From 14$

Pluno is an AI-powered support agent designed for B2B teams on Zendesk, learning from past tickets to autonomously resolve complex technical issues with diagnostic flows and troubleshooting steps.

• Contact for Pricing

IrisAgent is an AI-powered customer support automation platform that resolves tickets and chats, automates operations, and provides real-time sentiment analysis.

• Freemium

Zupport is an AI-powered customer support platform designed specifically for SaaS companies. It helps manage duplicate issues, detect user intent, and enrich bug reports to improve customer experience.

• Free Trial
• From 29$

Mint Service Desk is an AI-powered ITSM platform that helps organizations manage tickets, assets, and service processes efficiently with built-in AI features for faster response times and reduced workload.

• Free Trial

Textmagic is an omnichannel customer service platform featuring AI assistance, workflow automation, and unified communication channels like SMS, chat, email, and calls.

• Free Trial
• From 20$

AI Chatbot Support is a comprehensive customer service platform that combines autonomous AI chatbots with live chat capabilities across multiple messaging platforms and websites. It offers customizable widgets, AI-powered support tools, and a unified CMS dashboard for seamless customer interactions.

• Paid
• From 40$

Support.cc is a comprehensive help desk software designed to manage support requests efficiently, ensuring timely resolution of customer queries through ticket management, automation, and knowledge base features.

• Free Trial
• From 15$

AI Desk is a 24/7 automated customer support solution that integrates with websites, using AI trained on business data to handle customer inquiries, reduce support costs, and increase sales opportunities.

• Freemium
• From 19$

SupportLogic is an AI-powered platform that transforms complex B2B customer support operations through real-time sentiment analysis, escalation prediction, and intelligent case routing. It integrates with existing ticketing systems to deliver proactive support experiences.

• Contact for Pricing

Web2Chat is an AI-powered customer support platform that combines live chat, ticketing, a knowledge base, CRM, and a news center to enhance customer interactions and streamline support for startups.

• Freemium
• From 19$

Twig is an AI assistant that resolves customer issues instantly by providing 24/7 support for both users and support agents, with capabilities to look up user data and take actions like a trained agent.

• Paid
• From 500$

Azure Desk is a customer service helpdesk software that provides ticket management, email integration, and reporting tools to streamline customer support operations for businesses of all sizes.

• Free Trial

Swarmica is an AI-powered platform that combines helpdesk and knowledge management to streamline support operations, improve customer satisfaction, and reduce ticket volume through automation and intelligent workflows.

• Paid
• From 45$

AnsweriQ is an AI-powered customer service automation platform that combines self-service AI and agent AI to deliver efficient query resolution and process automation, helping businesses achieve zero contact resolution and improved customer satisfaction.

• Contact for Pricing

AIHelp is an integrated support platform offering AI-powered customer service solutions for mobile and web applications. It enhances customer engagement and retention through features like AI chatbots, in-app messaging, and customizable workflows.

• Freemium

Forethought is an enterprise AI platform that delivers intelligent customer support automation through natural conversations, improved resolution rates, and lower costs across all interactions.

• Contact for Pricing

My AskAI is a comprehensive AI customer support solution that creates customized support agents capable of handling customer queries automatically, integrating with existing tools like Zendesk and Intercom while reducing support costs and response times.

• Freemium
• From 60$

ChatBees is an AI-powered customer support platform that builds Knowledge Graphs from historical tickets and internal knowledge bases to automate and reduce ticket resolution time by up to 52%.

• Usage Based
• From 49$

Siit is a service desk platform that helps companies manage internal requests and automate workflows, improving employee experience and operational efficiency.

• Paid
• From 23$

Swifteq offers a suite of automation, help center, and agent-assist apps for Zendesk, streamlining customer service operations and enhancing team productivity with AI-driven solutions.

• Contact for Pricing

Batai is an AI-powered customer service assistant that uses advanced voice and text models to answer questions, schedule appointments, and detect intentions across multiple channels.

• Paid
• From 25$

Robylon is an AI-powered customer support platform that resolves complex customer support issues through email, chat, and phone using AI and human expertise. You only pay for resolved queries.

• Usage Based

Desky is a streamlined help desk platform that simplifies customer support with ticketing, live chat, and knowledge base features, designed for online sellers, freelancers, and small businesses.

• Freemium
• From 5$

Aidbase is a comprehensive AI-powered support ecosystem that combines chatbot, ticketing, and email support functionalities to automate customer service for SaaS businesses.

• Freemium
• From 29$

Infin8t offers an AI-powered chatbot solution designed to improve customer support efficiency and engagement through natural language processing and seamless integration.

• Free Trial

SympoQ is an AI-powered online help desk software designed for agile teams, offering omnichannel support, automation, and collaborative features to enhance customer service.

• Free Trial
• From 10$

Helpsumo is a cloud-based help desk software offering ticket management, live chat, email support, and knowledge base solutions for businesses of all sizes.

• Freemium
• From 19$

AI-powered employee support platform automating HR and IT helpdesk tasks through system integrations and intelligent ticket management

• Contact for Pricing

Gaspar AI is a Generative AI-powered employee helpdesk that automates tasks, answers questions, and resolves issues, boosting engagement and productivity.

• Paid
• From 4$