Nextiva - Alternatives & Competitors

Ranked by Relevance

• 1
  CCXAI AI-Powered Customer Communication

  CCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.

  • Paid
  • From 15$
• 2
  [24]7.ai Elevate Your Customer Experience with AI-Powered Solutions

  [24]7.ai provides an AI-powered omnichannel CX platform, the [24]7 Engagement Cloud, designed to enhance customer interactions and improve contact center performance.

  • Contact for Pricing
• 3
  Omind Empowering Businesses with Unified Customer Experience Management Platform

  Omind is an AI-driven Unified Customer Experience Management (CXM) platform designed to help businesses enhance customer engagement, drive growth, and improve operational efficiency.

  • Free Trial
• 4
  Sprinklr Unparalleled AI. Unmatched Productivity. Unified Customer Experience.

  Sprinklr provides a unified customer experience management (Unified-CXM) platform powered by AI, designed to enhance productivity and consolidate customer interactions across marketing, customer service, social media, and insights teams.

  • Contact for Pricing
• 5
  Voctiv Omnichannel Generative AI Communication Platform

  Voctiv is an award-winning generative AI platform that revolutionizes business communication by enabling effortless customer engagement across voice and messaging channels.

  • Freemium
• 6
  CXone Mpower AI Customer Service Automation

  CXone Mpower is an AI platform for customer service automation that orchestrates workflows, agents, and knowledge to deliver precise and efficient customer experiences.

  • Paid
  • From 71$
• 7
  AiChat Award-Winning Conversational AI Platform for Brands

  AiChat is a comprehensive AI-powered conversational platform that offers marketing, sales, and customer service solutions across multiple chat channels, helping businesses automate 91% of enquiries and drive 3x more sales conversion.

  • Contact for Pricing
• 8
  8x8 Platform for CX Integrated Contact Center, Unified Communication, and CPaaS with AI for Enhanced Customer Experiences

  8x8 offers an integrated cloud communication platform combining contact center, unified communication, and CPaaS APIs with AI to optimize customer journeys and team collaboration.

  • Contact for Pricing
• 9
  Aivo Conversational AI Suite for Customer Service and Sales Automation

  Aivo provides a comprehensive Conversational AI suite to automate customer service and sales. It offers solutions for creating engaging customer experiences across multiple channels.

  • Contact for Pricing
• 10
  Desku One Inbox, Every Channel #1 OmniChannel Customer Service Software

  Desku offers AI-powered customer service software with live chat, ticketing, and chatbot automation. It integrates with social media and e-commerce platforms for unified, efficient customer support.

  • Free Trial
  • From 19$
• 11
  Insider AI-native Omnichannel Experience and Customer Engagement Platform

  Insider is an end-to-end platform with an integrated CDP to fuel journey orchestration across a wide set of channels, delivering personalized customer experiences and driving ROI.

  • Contact for Pricing
• 12
  Genesys Cloud CX AI-Powered Experience Orchestration Platform

  Genesys Cloud CX is an AI-powered, comprehensive contact center solution that maximizes impact across every experience and channel. It delivers personalized experiences at scale, improving customer loyalty and employee productivity.

  • Paid
  • From 75$
• 13
  Tryvium Reimagine the Customer Experience with AI-Powered Contact Center Solutions

  Tryvium is a cloud-based AI-powered contact center platform that enhances customer support operations through intelligent routing, virtual assistants, and agent empowerment tools, delivering up to 4x ROI for businesses.

  • Paid
  • From 3575$
• 14
  Insync Unify CX across your customer touchpoints

  Insync is a generative AI platform that delivers consistent customer experience (CX) across Email, Chat, and Agents, driving sales and reducing costs.

  • Usage Based
• 15
  Nuacem AI-Powered Customer Communications and Engagement Platform

  Nuacem is an AI-powered platform enhancing customer communications through chatbots, automation, and omnichannel engagement across digital channels like WhatsApp, Messenger, and more.

  • Contact for Pricing
• 16
  Kapture CX Deliver Hyper-personalized CX with the Power of Vertical AI

  Kapture CX is an AI-native customer experience platform offering end-to-end tailored support across multiple channels for various industries, empowering both customers and agents.

  • Contact for Pricing
• 17
  Omilia Cloud Platform AI-powered automated service that fulfills more customer requests with a better-than-human experience.

  Omilia Cloud Platform is a Conversational AI solution designed to automate customer service, reduce fraud risk, and empower agents. It offers better-than-human understanding to engage customers and achieve over 90% task completion rate.

  • Contact for Pricing
• 18
  Moveo.AI Turn one-way notifications into conversations with proactive GenAI agents

  Moveo.AI is a CX platform that uses AI-powered agents to deliver hyper-personalized experiences at scale, driving revenue growth and enhancing product adoption.

  • Free Trial
• 19
  CX Genie Achieve 24/7 Customer Support Excellence with AI

  CX Genie is an AI-powered customer support platform that enhances engagement, automates responses, and streamlines workflows. It offers solutions like AI chatbots, help desk, and ticket management to improve customer satisfaction and business growth.

  • Freemium
  • From 15$
• 20
  Netomi Full-stack Agentic OS Built for Enterprise Customer Experience

  Netomi is an AI-powered customer service platform that leverages sanctioned generative AI to automate customer support, offering both auto-pilot and co-pilot modes for enhanced customer experience across multiple channels.

  • Contact for Pricing
• 21
  Knowmax AI-Guided Knowledge Management Platform

  Knowmax is an AI-powered knowledge management platform that empowers CX teams to deliver consistent, mistake-proof service across all touchpoints.

  • Contact for Pricing
• 22
  NextChat AI infrastructure for everyone

  NextChat (also known as ChatGPT-Next-Web) is a versatile AI chat companion that enables easy deployment of team-wide AI assistance with support for multiple LLM models including GPT-4, GPT-3, and Gemini Pro.

  • Other
• 23
  Cust AI Agents for Elite Customer Success Teams

  Cust is an AI-powered customer success management (CSM) platform that enables CSMs to serve more customers, better. It leverages AI agents to enhance customer interactions and automate tasks.

  • Paid
  • From 400$
• 24
  Synthetix Complete AI Customer Service Platform for Modern Contact Centres

  Synthetix delivers an AI-driven customer service platform featuring multichannel chat, intelligent knowledge bases, and virtual assistants to enhance team productivity and customer satisfaction.

  • Contact for Pricing
• 25
  Octoparse CEM Leverage AI-powered Omnichannel Feedback Analysis to Uncover Customer Pain Points

  Octoparse CEM is a unified platform that aggregates customer interactions from various channels and uses AI to transform feedback into actionable insights. It enables businesses to improve customer experience and drive sustainable growth.

  • Contact for Pricing
• 26
  SearchUnify Future-Proof Your Customer Service and Support Strategy

  SearchUnify is an AI-powered platform that enhances customer support by improving information findability, enabling proactive decision-making, and delivering personalized customer service experiences.

  • Contact for Pricing
• 27
  UXPressia Customer Experience Mapping & Management Platform

  UXPressia is a collaborative platform for managing customer experience insights, offering tools for customer journey mapping, persona creation, and impact mapping.

  • Freemium
  • From 16$
• 28
  Helpix AI Automated Customer Service and Sales Across All Channels.

  Helpix AI offers automated customer service with an omnichannel approach, enhancing customer interactions with advanced AI technologies.

  • Contact for Pricing
  • API
• 29
  Kustomer Unleash the power of data + AI + humans in customer service

  Kustomer is an AI-powered customer service platform that combines CRM, ticketing, and AI capabilities to provide automated, efficient customer support across all channels with a conversation-based pricing model.

  • Contact for Pricing
• 30
  Nexal AI Ultimate All-in-One AI Platform

  Nexal AI is an all-in-one platform that combines multiple industry-leading AI models like ChatGPT, Claude, and Gemini to enhance productivity for developers, individuals, and businesses.

  • Paid
  • From 2$
• 31
  Zixflow AI-Powered Platform for Smarter Business Connections

  Zixflow is an all-in-one AI-powered platform that enables businesses to manage customer relationships, marketing campaigns, and automated communications across WhatsApp, RCS, SMS, and email channels.

  • Freemium
  • From 39$
• 32
  NotifyVisitors Transform your customer lifecycle with AI-powered customer data platform

  NotifyVisitors is an AI-powered customer data platform (CDP) offering omnichannel marketing automation and conversion rate optimization tools to enhance customer experiences and drive growth.

  • Contact for Pricing
• 33
  Zowie Transform customer service with AI-powered automation and intelligence

  Zowie is an advanced AI customer service platform that automates complex conversations across multiple channels while maintaining brand consistency and ensuring accurate resolutions through its proprietary X2, Decision, and Reasoning engines.

  • Contact for Pricing
• 34
  Ushur Customer Experience Automation Platform powered by Gen AI

  Ushur provides an AI-powered Customer Experience Automation platform to automate workflows, deploy AI Agents, and deliver seamless, compliant, and personalized engagement at scale.

  • Contact for Pricing
• 35
  ChatFlow Your Customer Support On Autopilot - Train Once, Deploy Everywhere

  ChatFlow is an AI-powered customer support platform that automates customer interactions across multiple channels, reducing support time by 35+ hours per week while maintaining high satisfaction rates.

  • Freemium
  • From 60$
• 36
  Collab Enabling digital transformation through balanced automation and human interaction

  Collab is a comprehensive contact center software solution that provides omnichannel customer service capabilities with AI integration, CRM connectivity, and data-driven insights to enhance customer experiences and employee engagement.

  • Contact for Pricing
• 37
  Revscale AI AI Agents for Inbound, Outbound, Support, and Marketing

  Revscale AI is a comprehensive AI-powered platform that combines intelligent agents for inbound lead management, outbound sales, and customer support, creating unified customer experiences across all touchpoints.

  • Contact for Pricing
• 38
  ConvoQ AI Harnessing AI to transform conversations into insights

  ConvoQ AI is an advanced contact center solution that utilizes artificial intelligence to transform customer conversations into actionable insights, helping businesses improve customer service and agent performance.

  • Contact for Pricing
• 39
  Vitally Software built for today’s Customer Success teams.

  Vitally is a Customer Success Platform (CSP) designed to help B2B teams manage and scale customer relationships by unifying data, automating workflows, and enhancing collaboration.

  • Contact for Pricing
• 40
  JivoChat The Platform to Connect with Customers

  JivoChat is a comprehensive communication platform that helps businesses connect with customers through live chat, social media, messengers, and phone calls. Improve customer support and increase sales with its integrated communication tools.

  • Freemium
  • From 19$
• 41
  Velaris The Operating System for modern Customer Success

  Velaris is an AI-powered customer success platform that helps teams understand customers, streamline operations, and automate manual work through analytics, success plans, collaboration tools, and automations.

  • Contact for Pricing
• 42
  Virtual Workforce Powering your potential with AI-driven virtual employees

  Virtual Workforce is an AI-powered platform that provides virtual employees to automate email communications, data integration, and business processes. It leverages advanced Large Language Models to reduce communication time and enhance operational efficiency.

  • Freemium
  • From 999$
• 43
  AI Chatbot Support Multi-platform AI & Live Chat Customer Support

  AI Chatbot Support is a comprehensive customer service platform that combines autonomous AI chatbots with live chat capabilities across multiple messaging platforms and websites. It offers customizable widgets, AI-powered support tools, and a unified CMS dashboard for seamless customer interactions.

  • Paid
  • From 40$
• 44
  Tekmatix All-in-one business automation platform with AI capabilities

  Tekmatix is a comprehensive business management platform that combines course creation, CRM, automation, and AI tools to help businesses streamline their operations and reduce software costs.

  • Free Trial
  • From 97$
• 45
  CX Score Maximize ROI with AI-Powered Campaign Ops

  CX Score is an AI-powered platform designed to automate and optimize personalized, full-funnel omnichannel marketing campaigns, enhancing customer engagement and maximizing marketing ROI.

  • Contact for Pricing
• 46
  CXAssist Instantly Reply to Emails Using AI

  CXAssist is an AI-powered email assistant that automatically generates personalized responses based on trained data, helping businesses save time and increase customer satisfaction.

  • Freemium
  • From 34$
• 47
  Euphoric.ai Streamlined Customer Support Management

  Euphoric.ai is a customer support tool designed to improve team organization and efficiency. It centralizes customer interactions and provides features for streamlined communication and collaboration.

  • Free Trial
• 48
  Viva Your Personal AI Companion.

  Viva is a personal AI companion designed to enrich your daily interactions with tailored conversations and personalized experiences. It adapts to your unique style through features like Core Memories, making every interaction memorable.

  • Free
• 49
  Truva AI Supercharge your sales team with AI-powered CRM automation

  Truva AI is an intelligent sales automation platform that transforms sales activities into actionable insights, handling CRM updates, follow-ups, and analytics automatically.

  • Freemium
  • From 30$
• 50
  Batai Intelligent conversations, real results.

  Batai is an AI-powered customer service assistant that uses advanced voice and text models to answer questions, schedule appointments, and detect intentions across multiple channels.

  • Paid
  • From 25$