isLucid - Alternatives & Competitors
AI-Powered Conversation Intelligence for Contact Centers
isLucid is an AI-driven platform that organizes conversation information and insights to help contact center agents close sales faster, prevent churn, and resolve support inquiries more efficiently through real-time assistance.
Ranked by Relevance
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1
ConvoQ AI Harnessing AI to transform conversations into insightsConvoQ AI is an advanced contact center solution that utilizes artificial intelligence to transform customer conversations into actionable insights, helping businesses improve customer service and agent performance.
- Contact for Pricing
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2
Enthu.AI Agentic AI for Contact Center IntelligenceEnthu.AI is an AI-powered conversation intelligence platform that transforms contact centers by automating quality assurance, agent coaching, and compliance monitoring through advanced speech analytics and generative AI.
- Free Trial
- From 59$
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3
VOCALLS Voice-first Contact Center AI Conversation PlatformVOCALLS provides a voice-first AI conversation platform designed to automate contact center operations, enhance customer experience, and empower agents.
- Contact for Pricing
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4
Intellicon Omnichannel AI-Powered Contact Center & CRM SolutionIntellicon is an AI-powered, omnichannel contact center and CRM platform that streamlines customer service, sales, and communications across multiple digital and telephony channels for businesses of all sizes.
- Contact for Pricing
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5
Tryvium Reimagine the Customer Experience with AI-Powered Contact Center SolutionsTryvium is a cloud-based AI-powered contact center platform that enhances customer support operations through intelligent routing, virtual assistants, and agent empowerment tools, delivering up to 4x ROI for businesses.
- Paid
- From 3575$
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6
ConvoZen.AI Leading AI-Driven Conversational Intelligence PlatformConvoZen.AI is a conversational intelligence platform that utilizes AI to enhance customer engagement, ensure compliance, and improve agent performance across various channels.
- Contact for Pricing
- API
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7
CCXAI AI-Powered Customer CommunicationCCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.
- Paid
- From 15$
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8
AiChat Award-Winning Conversational AI Platform for BrandsAiChat is a comprehensive AI-powered conversational platform that offers marketing, sales, and customer service solutions across multiple chat channels, helping businesses automate 91% of enquiries and drive 3x more sales conversion.
- Contact for Pricing
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9
byVoice Omnichannel Conversational AI Platform for Business Communication AutomationbyVoice is a comprehensive Conversational AI platform designed to automate voice and chat communications for businesses, offering advanced speech analytics, chatbots, and seamless integrations for enhanced customer interactions.
- Freemium
- From 19$
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10
ClearTouch Cloud Contact Center Platform with AI-Powered Omnichannel EngagementClearTouch offers a comprehensive cloud-based contact center platform, leveraging AI-driven analytics, omnichannel experiences, smart workforce engagement, and advanced automations to enhance customer interactions and agent productivity.
- Usage Based
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11
VoiceLab.AI Conversational Intelligence and Cognitive Automation PlatformVoiceLab.AI offers AI-powered Conversational Intelligence and Cognitive Automation solutions, including the TRURL LLM, to analyze customer interactions, improve sales, enhance user experience, and automate business processes.
- Contact for Pricing
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12
Teneo.AI The Leading Agentic AI Platform for Contact Center AutomationTeneo.AI is a leading Agentic AI platform designed for contact center automation. It helps enterprises automate Tier 1 support, enhance customer experiences, and achieve significant cost savings.
- Contact for Pricing
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13
CoSupport AI All-in-one AI solution for Customer SupportCoSupport AI is an enterprise-grade autonomous AI platform that handles customer support inquiries with up to 99% response accuracy, offering custom AI models and unlimited user access across multiple channels.
- Contact for Pricing
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14
Call Center Studio AI-Powered Cloud Contact Center Software for Omnichannel SupportCall Center Studio is an advanced AI-powered cloud contact center platform designed to streamline voice, chat, and omnichannel communications for businesses, enhancing customer experience and operational efficiency.
- Contact for Pricing
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15
Cytrack AI-Powered Omnichannel Contact Centre and CX TransformationCytrack leverages artificial intelligence to transform customer and employee experiences through advanced omnichannel contact centre solutions, workforce optimisation, speech analytics, and CRM integration.
- Contact for Pricing
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16
Qualint Analyze 100% of your Calls with AI-Powered PrecisionQualint is an advanced speech-to-text analysis software that transforms contact center operations by providing comprehensive call analysis, fraud detection, and customer experience insights.
- Paid
- From 150$
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17
Voiso AI-powered contact center platform for unified customer engagementVoiso is an AI-powered contact center platform that unifies customer interactions across multiple channels, boosting agent efficiency and delivering seamless customer experiences through intelligent automation and analytics.
- Freemium
- From 30$
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18
Lixsa.Ai Connect, Simplify, and Optimize with IntelligenceLixsa.Ai is a conversational AI platform that automates customer service. It helps businesses increase sales, reduce costs, and improve customer satisfaction.
- Freemium
- From 150$
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19
Voiceowl.ai Close more calls with voice virtual agents with human-like experience.Voiceowl.ai provides India's first purpose-built Generative AI Contact Center for enterprises, using AI voice virtual agents to automate lead qualification, verification, and connection, accelerating sales and marketing.
- Contact for Pricing
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20
Livserv NLP-powered AI Chatbots for Sales & Support AutomationLivserv provides no-code AI chatbot solutions for businesses, offering ChatGPT-like engagement with features like sentiment analysis, multilingual support, and real-time analytics. It enables companies to build, train, and deploy conversational AI within 5 minutes.
- Freemium
- From 91$
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21
Answer AI Instant customer support, always switched onAnswer AI is an intelligent customer service automation platform that provides 24/7 support, handling queries and resolving customer issues instantly through natural language processing and seamless integration with e-commerce platforms.
- Freemium
- From 19$
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22
Bright Pattern The All-In-One AI-Powered Contact Center PlatformBright Pattern delivers advanced AI-powered contact center software with omnichannel capabilities, workforce management, and intelligent automation for modern customer engagement across cloud and on-premise deployments.
- Contact for Pricing
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23
InteliConvo AI-Powered Speech Analytics & Automation PlatformInteliConvo is an AI-powered speech analytics platform that analyzes customer conversations to improve sales, collections, customer experience, and compliance.
- Free Trial
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24
Voyce AI Always-On Call Handling for Peak DemandVoyce AI is an AI-powered conversational voice agent that provides 24/7 call handling, answering common questions, capturing details, and booking callbacks while seamlessly routing complex calls to human teams with full context.
- Contact for Pricing
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25
SimplyPut Conversational AI Data Analytics for Your CustomersSimplyPut provides a conversational AI data analytics platform that enables businesses to embed interactive data analysis directly into their products. It allows users to ask data questions in natural language and receive instant, trustworthy answers.
- Contact for Pricing
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26
Intelligent AI Tailor-made AI Solutions for anyone in this worldIntelligent AI is a custom AI solutions provider offering services including chatbots, content creation, workflow automation, and LLM development with a focus on business efficiency and digital transformation.
- Paid
- From 1000$
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27
CloudContactAI Revolutionizing Customer Engagement with Marketing AutomationCloudContactAI is a marketing automation platform leveraging AI agents to enhance customer communication via email, SMS, and voice for improved engagement and sales.
- Free Trial
- From 25$
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28
EdgeTier Unlock actionable insights from your customer conversationsEdgeTier is an AI-powered conversation intelligence platform that helps customer support teams improve their service quality through real-time message analysis, anomaly detection, and agent coaching.
- Contact for Pricing
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29
AloAi Voice Analytics AI-powered call transcription and analytics for business intelligenceAloAi Voice Analytics is an AI-powered solution that transcribes calls, detects sentiment, analyzes keywords, and provides comprehensive voice analytics for business communications.
- Freemium
- From 30$
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30
Conversed.ai AI Agents for Conversational Commerce, Customer Care, and Employee SupportConversed.ai provides AI Agents designed to automate customer care, drive conversational commerce, and answer employee questions, aiming to boost revenue, cut costs, and improve team productivity.
- Contact for Pricing
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31
SmartBotSupport AI-Powered Customer Support That Actually WorksSmartBotSupport is an AI-powered customer support platform that transforms customer experience with intelligent automation, reducing support costs by up to 60% while improving satisfaction through 24/7 availability and continuous learning.
- Freemium
- From 15$
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32
OptivaAI Enterprise AI Solutions Across Three Core CapabilitiesOptivaAI is an AI-native enterprise automation platform that helps organizations automate customer support, strengthen decision intelligence, and scale operations with real-time insights through modular solutions.
- Contact for Pricing
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33
Nixxis AI-powered call center software that optimizes customer interactions and boosts team productivityNixxis is an AI-powered contact center software solution that helps businesses manage inbound and outbound calls, omnichannel communications, and customer interactions through intelligent automation and analytics.
- Contact for Pricing
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34
Lucy Your AI Employee for Autonomous Business OperationsLucy is an AI employee that automates and scales businesses. It manages quotes, orders, support, and data across multiple channels, providing 24/7 customer service.
- Contact for Pricing
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35
Local Measure Engage AI-Powered Contact Center for Hyper-Personalized Customer ServiceLocal Measure Engage is an advanced AI-driven contact center platform that utilizes Generative AI to automate workflows, enhance productivity, and deliver hyper-personalized support across digital and voice channels.
- Contact for Pricing
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36
Autocalls.ai AI voice agents for customer supportAutocalls.ai is a no-code platform that creates AI voice agents to automate both inbound and outbound calls in 40+ languages. The platform enables businesses to handle customer support, appointment scheduling, and sales calls without human intervention.
- Paid
- From 27$
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37
Tactful AI Simpler, Better and Modern Customer ServiceTactful AI offers an AI-powered customer service platform that enhances customer experiences through a blend of human touch and AI innovation. It provides omnichannel support, intelligent routing, and automation to improve efficiency and customer satisfaction.
- Freemium
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38
SonicLink AI Contact Center for 24/7 Customer EngagementSonicLink offers AI-powered contact center solutions that engage customers 24/7 across voice calls, SMS, email, and live chat.
- Contact for Pricing
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39
Commerce.AI Generative AI platform to automate business conversationsCommerce.AI is a generative AI platform designed to automate business conversations and extract insights from customer, product, and market data across various sources and languages.
- Free Trial
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40
ubisend The platform for conversational AI.ubisend is a comprehensive conversational AI platform enabling businesses to build and deploy chatbots, automate processes (RPA), manage live chat, and handle ticketing for various use cases.
- Contact for Pricing
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41
Oriserve Your end-to-end consulting led automation powerhouse, turning customer conversations into wins.Oriserve provides enterprise-grade Generative AI solutions, including autonomous agents for sales and service automation and comprehensive conversation analytics across multiple channels and languages.
- Contact for Pricing
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42
Hoory AI Your All-in-One Customer Support PlatformHoory AI is an AI-driven customer support platform that automates ticket resolution and delivers 24/7 multilingual support, helping businesses scale their operations.
- Free Trial
- From 6$
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43
Crescendo Omnichannel AI Customer Support with Human ExpertiseCrescendo delivers AI-powered, omnichannel customer support enhanced by human experts, enabling businesses to automate, resolve, and scale customer interactions efficiently across all channels.
- Usage Based
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44
Lgorithm Solutions Unifying Voice, Non-Voice, Digital, Cloud And AI to Redefine Business CX EngagementLgorithm Solutions provides end-to-end unified communication solutions with AI-powered tools for contact centers, including predictive dialers, conversational AI chatbots, and omnichannel messaging to enhance customer experience and reduce operational costs.
- Other
- From 19$
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45
CenturionCARES AI-powered contact center platform for seamless customer and agent experiencesCenturionCARES is an AI-enhanced contact center platform that integrates with existing systems to streamline customer service through automation, omnichannel support, and intelligent workflows.
- Contact for Pricing
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46
IsOn24 AI Voice Assistant for BusinessesIsOn24 is an AI-powered voice assistant that answers calls, books appointments, and sends texts for businesses, enhancing customer experience and improving operational efficiency.
- Free Trial
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47
Conversly Your Customers' Copilot for Every QueryConversly is an AI-powered customer success platform that provides voice and video agents to handle customer queries instantly 24/7, reducing support workload while improving customer experience.
- Usage Based
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48
TALKR Your Virtual Assistant on the PhoneTALKR is a comprehensive AI-powered callbot platform that provides omnichannel virtual assistants for business communication, offering automated phone support, appointment scheduling, and customer service solutions with natural language processing capabilities.
- Usage Based
- From 14$
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49
Saleslumen Unified AI-Powered Sales CRM for Enhanced Customer InteractionsSaleslumen leverages AI to streamline cold outreach, lead management, and customer service with comprehensive CRM, automation, and analytics designed for modern businesses.
- Freemium
- From 9$
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50
Converzation AI Instant AI Answers from Your DocsConverzation AI provides AI-powered ChatGPT chatbots to automate customer support, enhance service efficiency, and boost content impact by training on your existing content.
- Freemium
- From 39$
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